Chrysler is recalling approximately 16,741 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) over a defect in the hybrid system. The defect allegedly could ignite a fire when the vehicle is parked, even with the ignition in the “Off” position.
Owners are advised not to recharge their vehicles or park outside and away from structures.
Chrysler has reported some 2017-2018 Chrysler Pacifica plug-in hybrid electric vehicles have caught on fire due to a defect in its hybrid system. The root cause of these fires is still being investigated. However Chrysler is urging owners not to charge these vehicles or park inside and/or near structures over fire concerns.
Currently this defect is under investigation and no remedy is available.
Customer Recall Notifications
Owner notification letters of the safety risk are expected to be mailed later this month. Second notification letters will be mailed once the remedy is available. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Z11.
- 2017-2018 Chrysler Pacifica Plug-In Hybrid
NHTSA Campaign Number: 22V077000
Chrysler Recall Number: Z11
Manufacturer: Chrysler (FCA US, LLC)
Components: Hybrid Drive System
Potential Number of Units Affected: 16,741
Questions Regarding this Recall?
Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Z11.
Check for open recalls with our Car Recall Lookup Tool