Electrical
High
Low Severity Level
Problems marked low typically are not a safety issue, and more of a minor defect or annoyance.
Medium Severity Level
Problems marked medium may be a potential mechanical and safety issue.
High Severity Level
Problems marked high are potential mechanical and safety issues.
Navigation Clock Bug
2006
Honda
Pilot
No resolution
Our family's Honda Pilot 2006 with built in navigation is hit by the same clock bug on January 1st this year. Honda on Facebook did own up to the bug however they said there is no fix until August when the system will fix itself. Customer service over email is …
Review submitted by:Sunny
Pros:No major issues, recently after owning it for over a decade, the window regulator failed and we replaced it, but it failed again.
Cons:Poor customer service, won't fix the clock bug.
Peeling paint
2015
Honda
Pilot
No, need help
Peeling paint. 4 years into having my brand new 2015 Honda Pilot Touring Edition. 47,000 dollars later with 80k and Honda and dealer refuses to fix the peeling front fenders, back quarter panels and a door. My roof had been repainted 4 years ago and they did cover that paint …
Review submitted by:Tina F
Pros:Runs good
Cons:PAINT
Paint defect
2015
Honda
Pilot
No, need help
Have a 2015 pilot that runs like a tank and mechanically I take great care of it. However the paint is an issue ; around the sun roof the paint has began to fade ; it’s just getting worst. This paint issue is wide across the board impacting thousands. However …
Review submitted by:David I
Pros:It’s a tank
Cons:Paint defect
Be ready to go to the shop frequently
2017
Honda
Pilot
Yes, by the dealer
I had to replace the transmission at 30K (luckily covered by warranty but took over a week) and the fuel injection system at 50k!! this second repair i had to pay out of pocket ($1200). This appears to be a common problem with Pilots its all over forums and consumer …
Review submitted by:LarryR
Pros:Fits eight people
Cons:Many repairs and no Honda support
Must be a Ford disguised as a Honda
2020
Honda
Pilot
No resolution
Bought the 2020 Pilot back in December. After a month or so, the crackling noise started. Drives me nuts. Honda knows about it but seems they are reluctant to issue a fix. I'm taking it in on 9/8 to have it repaired. Supposed wire harness is the problem. Sad that …
Review submitted by:NickC
Pros:Nice ride, plenty of power and good gas mileage.
Cons:Crackling sounds and CMBS
3rd pilot makes me very sad
2020
Honda
Pilot
No resolution
My husband convinced me to upgrade from my 2010 touring pilot. I should have done the homework and just kept my 2010, but who would have thought it was necessary? This is my 3rd pilot. My first was a pilot EX 2002. First 2 were just perfect. I am leasing …
Review submitted by:Nurse gal
Pros:Large space smooth ride, user friendly controls
Cons:Unrepairable unacceptable electronics problem
Radio issues that can’t be fixed
2020
Honda
Pilot
No resolution
The vehicle is great considering the price. The issues are with the radio and apple car play. The radio will freeze and will not restart unless you shut the vehicle off. The radio crackled through the system. It’s not a speaker issue. They can’t or won’t fix these issues.
Review submitted by:JasonF
Pros:Great vehicle
Cons:Radio and apple car play are horrible
Crackle drives me crazy
2020
Honda
Pilot
No resolution
I’ve drove a Honda for the last 20 years. When searching for a new vehicle in November 2019 I spent six months looking and kept returning to Honda because I’ve had good luck! I end up paying cash for a 2020 Honda touring and added an extended warranty. WORST mistake! …
Review submitted by:PF
Pros:Drives great, stylish, lots of features
Cons:Crackling, popping noise
Do not buy Honda Pilot
2020
Honda
Pilot
No resolution
This is my third Honda Pilot. My first two were perfect. I traded my 2017 for a 2020 Elite. Within a few days I started getting static electric sounds and within one week my odometer reading and infotainment screens are black. Please be careful. Looking online, I see hundreds of …
Review submitted by:AA3
Pros:NONE
Cons:Static electric sounds and failing screens
BEWARE MAJOR Infotainment Issue
2019
Honda
Pilot
No resolution
HOW can it be possible that HONDA can't find a solution to this pervasive audio issue?!?! I'm so VERY disappointed in Honda quality and worst is that they don't have a fix yet for this problem that has been around since it's release in 2019!!! DO research about the popping, …
Review submitted by:Mary
Pros:Style is great
Cons:BEWARE: Infotainment system has major issues!
Honda Quality and Character Slipping
2020
Honda
Pilot
No resolution
Very disappointed in the 2020 Honda Pilot Touring and 2020 Honda Pilot Touring Elite I purchased both on the same day. This purchase was based on previous Honda reliability and quality The 2020s arm rests and interior have been done on the cheap. The quality and luxury feeling you would …
Review submitted by:Purdue Grad
Pros:Honda made reliable quality cars In the past.
Cons:Current model has popping noise thru the speakers
Popping noise from speakers
2020
Honda
Pilot
No resolution
Experienced popping noise in dash board area. Sounded like hail storm inside car as the noise was coming from the speakers. Took back to dealership. They replaced harness under dash board, took 2 days. I've only driven it another 700 miles and the popping noise is back. The first time …
Review submitted by:spanky
Pros:Good acceleration, comfortable seats
Cons:info system, no fix for popping noise
Snap Crackle Pop II
2020
Honda
Pilot
No resolution
I have owned this vehicle in the Black Edition since Dec 2019. I purchased it new. The noise from the speakers is amost non-stop. It started out as a rare occurance. Now it's rare that I don't have noise. Recently I started getting a "shoosh" sound when I shift from …
Review submitted by:Pilot Pilot
Pros:Comfortable, safety features
Cons:major electrical issues
Crackling through speakers, bluetooth issues
2020
Honda
Pilot
No resolution
I purchased this car. Within two weeks, I started using hands-free phone calls. It crackles and makes noises when using it. Very annoying. The speakers aren't the greatest if you like loud music. Love some of the functions of the car, however, the price I paid and the missing niceties …
Review submitted by:Michelle D
Pros:Bucket seats
Cons:crackling noise when using hands free
Snap Crackle Pop
2020
Honda
Pilot
No resolution
Purchased this vehicle new in the Black Edition. I've had issues from the start with the sound emitting from the speakers....even when the sound system is off. It sounds like a cross between gravel hitting the windsheild and static. I've had it in twice and am waiting for a resolution. …
