Dodge Journey Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

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Most reported problem

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Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

This car currently has [sbs_posts cat="journey"] Recalls

Free repairs for widespread safety problems.

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Displaying 1 - 15 of 42

Worst car I have ever owned

Model Year:

2014

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

I have had nothing but issues with this car from day one. Had to have new tires replaced at 12,000 and 22,000 miles. Even though we are told the car is 100% aligned it constantly pulls to the left when you are driving. A lot of road noise as well

Review submitted by:Sam

Pros:third row seat, blue tooth, sirrus radio

Cons:bad on tires, very little storage in rear

Get's the job done, but that's about it.

Model Year:

2009

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

Quick Background: I bought this car looking for a family size vehicle with a third row and all-wheel drive (for winter since I live in the northeast). This was my first family car purchase and my goal was to stay away from minivan's and get a third row on a

Review submitted by:tagmatt

Pros:Third Row, Compact, A/C and Heat, Acceleration

Cons:Automatic AWD, First Model Year (many issues)

Love the car. Hate the transmission.

Model Year:

2014

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

Live in Michigan. Drove to the Jersey shore through the Pa. hill country. Cruse control would drop 3 miles per hour climbing hills until a jarring down shift kicked in, then would go back to where it was set. This transmission is poorly engineered. I have never owned a car

Review submitted by:Bob

Pros:Nice car. Great on flat terrain.

Cons:Transmission needs better engineering.

Worse vehicle Ever

Model Year:

2016

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

I have had the vehicle since June of 2016 and it only had 6 miles on it. Once it started getting warm i took it back to the original dealership and they told me since it was a black vehicle that is why it did not work. It is Feb

Review submitted by:Southern Ark

Pros:CHEAP

Cons:EVERYTHING

Nothing but problems with this car

Model Year:

2009

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

Yes, by an independent shop

I have only owned this car since August 2013 and I have spent a lot of money getting it fixed besides my extended warranty place covering over $2000 in repairs.

Review submitted by:Dawn

Pros:great looking family car

Cons:brakes, electric issues weird size tires, overheat

Love hate relationship

Model Year:

2010

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

I love this truck due to the look, space and compartments. I have to replace the brakes about every 3 months. In the pas 6 months i spent 4,000.00 to fix this truck. My mechanic told me that he hates dodge. He told me that when i first bought it.

Review submitted by:Danie

Pros:Looks Nice and Nice Compartments

Cons:Breaks all the times and is expensive to fix

Do Not Buy

Model Year:

2013

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

Journey is poor excuse for a car. Car does not start every day. Need to jump start it as battery will not hold a charge Dealer states that I do not drive it enough to keep battery charged. You pay over twenty thousand for a car that will not start.

Review submitted by:fisher man

Pros:Total Junk

Not my best decision.

Model Year:

2010

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

I bought it when I started putting money into my Toyota Highlander at 250,000 miles and traded it, 3 years ago. I should have kept it. It ran better at that high mileage than this one. When I first bought it I had the problem of the car shutting off,

Review submitted by:Artistic88

Pros:comfortable, roomy, 3rd row, lots of space.

Cons:needs brakes often, not reliable or dependable.

Won't start!

Model Year:

2010

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

A three year old car and they can't fix it it won't start intermitently and they can' figure out why. All I am getting is excuses no answers. i will never recommend this to anyone

Review submitted by:humbrd

Pros:3yrs and it quit

Cons:inside comfortable

Not worth the money spent

Model Year:

2014

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

We have had nothing but issues with our journey. the radio has been replace it was changing stations by itself. the passenger door actuator went out and you had to climb through the car to let the passenger inside. they missed a spot on the roof of the car when

Review submitted by:al

Bad car to own

Model Year:

2010

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

Was told by dealer it got 30mpgs it gets 12 in city and 17 hwy can not get 5 persons in it no leg room battery went bad and found out to change the battery you have to take off the drivers front tire to get to it what a

Review submitted by:Hoppy62

Pros:nothing good to say here

Cons:sucks gas can not fit 5 persons

Lots of problems, all correctable

Model Year:

2009

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

We bought this car used with 50,000+ 4 years ago from a well known car rental company; I was originally looking at a new Caliber with a stick. I feel a manual transmission is an extra bit of theft insurance. This vehicle has been driven by two adults, going to

Review submitted by:FormerSoccerMom

Pros:MPG OK, comfortable

Cons:Poor visibility,tire pressure indicator defective

Disgusted

Model Year:

2011

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

I have had more issues with this vehicle. If a tree fell on it and it was totaled out I would not be upset. The car shift very hard and jerks when going from reverse to drive. Doesn't seem to have much pickup.

Review submitted by:Mrs Missy

Pros:Spacious, UConnect, interior design

Cons:Transmission, window going out

Poor MPGs for a FWD

Model Year:

2009

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

No resolution

A front wheel drive vehicle should do better than 15 mpg.

Review submitted by:jw

Pros:economical 7-passenger crossover

Cons:poor fuel mileage, burns oil

You get what you pay for!

Model Year:

2012

Manufacturer:

Dodge

Model:

Journey

Complaint Resolution:

Yes, by the dealer

We are currently having issues with the cars transmission. Gas mileage is not great I get between 16-18 in town and 21-23 on highway. If it is windy you can hear everything from the outside and feel every brush of wind moving across the road. Does not have automatic headlights,

Review submitted by:stephm0621

Pros:Has plenty of cup holders and rear air.

Cons:Just doesn't feel like a safe vehicle.

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