Volkswagen Atlas Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

Rotate phone for a better experience

Here’s what you need to know about the Volkswagen Atlas

We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

2019

Most reported problem

Build Quality

Medium risk

Medium

Build quality refers to how well the vehicle was put together or assembled. For example, some people may notice that interior and/or exterior panels may be out of alignment, parts are not properly secured or they tend to fall off easily.
Car depreciation

44% after 5 years

While different cars depreciate at different rates, it's a good rule of thumb to assume that a new car will lose approximately 20 percent of its value in the first year. In five years, the average depreciation rate is 50% of their initial value.
Complaint Resolution

Average

All automobiles will suffer from defects at some point, but its the way the dealer and manufacturer tend to the issues. As reported currently, Volkswagen is taking care of some customer complaints.
Recalls

20 Recalls

A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. Manufacturers are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases repurchasing the vehicle.
Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

View complaints by:

Displaying 1 - 7 of 7

2021 Atlas Beautiful exterior design, and that’s where the compliments end!

Model Year:

2021

Manufacturer:

Volkswagen

Model:

Atlas

Complaint Resolution:

No, need help

I purchased my 2021 Atlas October 14, 2021 with 7 miles on it, and couldn’t have been more happy at the time. Initially I had problems activating the Car-net services and was told that my vehicle had not been properly activated when I purchased it, and I had to bring

Review submitted by:Crystal A

Pros:Exterior design, appearance, space

Cons:Drive, quality, reliability

Starting to have concerns

Model Year:

2020

Manufacturer:

Volkswagen

Model:

Atlas

Complaint Resolution:

Yes, by the dealer

A few days after purchasing we had to take it back because of malfunctioning rear traffic and blind spot alerts. At 7,000 miles the rear climate AC condenser had a leak and one of the front USB ports no longer works. We are worried the issues are going to start

Review submitted by:Haybob

Pros:Cargo space, 360 camera, comfortable ride

Cons:Electronic & mechanical issues, auto stop start

Search atlas head gasket issues

Model Year:

2019

Manufacturer:

Volkswagen

Model:

Atlas

Complaint Resolution:

Yes, by the dealer

Myself like many other new atlas owners are having catalytic converter, coolant system, and/or head gasket issues. Mine started at ~7k miles with a check engine light, had the cat replaced. 2 weeks later, I’m back in for low coolant light. Lived with the torque converter nose for a while

Review submitted by:AppDev

Pros:Styling, cargo space, warranty

Cons:Engine noise, coolant, head gasket, reliability

Worst Auto I've ever owned - Buyer Beware

Model Year:

2019

Manufacturer:

Volkswagen

Model:

Atlas

Complaint Resolution:

Yes, manufacturer buyback

We have owned our 2019 Atlas SE w/Tech 4 motion v6 rline for 13 months and 35k miles. This is by far the worst auto purchase of my adult life. We purchased this over the explorer because of the 72k warranty( now 50k on 2020 models) and it is a

Review submitted by:NeverBuyVWAgain

Corporate Fraud

Model Year:

2019

Manufacturer:

Volkswagen

Model:

Atlas

Complaint Resolution:

No resolution

Yes, I own a 2019 Atlas ... No, I wouldn't buy it again. VW CORPORATE can NOT be trusted to deliver a satisfying customer experience, and in fact shows callous disdain for the purchaser.The Dealers do the best they can but corporate attitudes submarine them. The ride and drive of

Review submitted by:HooRU

Pros:Ride and Drive spectacular

Cons:<AVG fit/finish, MEH elect, PATHETIC MOBILE APP

Worst car ever

Model Year:

2018

Manufacturer:

Volkswagen

Model:

Atlas

Complaint Resolution:

No resolution

Worst reliability. I had to go service dealer-shop more than 20 times. Still has a issue. This is my biggest mistake to buy this car!

Review submitted by:Eddy

Pros:Spacious trunks.

Cons:Worst reliability

6 yr 72k mile warranty... FOR A REASON

Model Year:

2018

Manufacturer:

Volkswagen

Model:

Atlas

Complaint Resolution:

No resolution

First of all, I loved my BRAND NEW Atlas when I bought it. Every time I walked up to it for the first two weeks, I thought man, that Tourmaline blue R-Line SE w/ Tech Atlas is beautiful! It looked so much better than the vehicles around it. Then I

Review submitted by:Kara

Pros:Great room, pretty

Cons:EVERYTHING MECHANICAL

Share This