|Make : VOLVO||Model : XC60||Year : 2017|
|Build Dates : 2016-03-24 – 2018-11-01|
|NHTSA CAMPAIGN ID Number : 18V800000|
|Date Owner’s Notified: 2018-12-26||Date Received by ODI: 2018-11-13||Date Added to Database: 2018-11-16|
|Manufacturers Involved: Volvo Car USA LLC|
|Manufacturer’s Responsible for the Recall:|
|Manufacturer Campaign Number: R39917|
|Component: ELECTRICAL SYSTEM: SOFTWARE|
|Potential Number Of Units Affected : 17548|
Volvo Car USA LLC “Volvo” is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module “VCM” may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R39917.
|Report Initiator: MFR||V Report|
|Regulation Part Number:||Federal Motor Vehicle Safety Standard Number:|
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 ‘TTY 1-800-424-9153’, or go to www.safercar.gov.