Toyota Rav4 Hybrid Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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Here’s what you need to know

We spent hours reading all the complaint data so you don’t have to. Here is what you need to know about the Toyota RAV4 Hybrid.

Read what owners are saying about this car below.

Model year with the most reported issues

2020

Most reported problem

Fuel System

High risk

High

The vehicle fuel system is to store and supply fuel to the engine. The engine intake system is where the fuel is mixed with air, atomized, and vaporized. Then it can be compressed in the engine cylinder and ignited to produce energy or power.
Car depreciation

40% after 5 years

While different cars depreciate at different rates, it's a good rule of thumb to assume that a new car will lose approximately 20 percent of its value in the first year. In five years, the average depreciation rate is 50% of their initial value.
Complaint Resolution

Poor

All automobiles will suffer from defects at some point, but its the way the dealer and manufacturer tend to the issues. As reported currently, Toyota isn't taking care of some customer complaints.
Recalls

51 Recalls

A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. Manufacturers are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases repurchasing the vehicle.
Investigation for defects
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Displaying 1 - 15 of 58

Gas tank will only take so much gas, can never fill to tank capacity 14.5 gal

Model Year:

2020

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, need help

Gas tank will only take so much gas, can never fill to tank capacity 14.5, even if fuel needle is beyond empty. Also, distance to empty is not consistent, dealer says it is only an estimate, you shouldn't expect to get 580 miles. When fuel needle hits empty screen behind

Review submitted by:Gail I

Pros:Nice exterior lines

Cons:Thus fuel problem has made me doubt toyotas realablity, poor interior set up

Fuel tank

Model Year:

2020

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, need help

Only allows 10 or 11 gallons of fuel. Thought it would hold more fuel than it does. Low mileage for a hybrid . Seem to be filling up all the time. Expected to get much better gas mileage which is why I bought a hybird. My daughter has a gas

Review submitted by:Valerie G

Pros:Style

Cons:For a hybrid gets poor gas mileage

2021 Rav4 Prime - missing 4.5 gals & range

Model Year:

2021

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, dealer refused to help

I just read about the Toyota Rav4 Hybrid fuel tank capacity and range issues and am reporting that my 2021 Rav4 Prime (bought in Sept 2021) has the exact same fuel tank issue (only fills to 10 gals vs. claimed 14.5 gals) and subsequent lack of range issue (I get

Review submitted by:Christopher C

Pros:Love everything about it, except the issues.

Cons:False claims on fuel tank capacity and range.

Indiana

Model Year:

2021

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No resolution

Won't let me fill to 14.5 gal I have let tank go dry and still it shows full at around 10 gallons. I take it in for 5000 mile in a month will see if they address then. If they don't address will send update here. This is my first

Review submitted by:Gary C

Pros:Drives nice

Cons:Range is way shorter than it should be off the lot

Fuel tank replaced but still doesn’t attain stated range

Model Year:

2019

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, need help

Purchased XSE hybrid in sept 2019. Immediately noticed only filling to 9 gallons. No response from dealer or Toyota corporate. A year later and in another state dealer replaced fuel tank. Tracked fuel data for year after. Now it fills to 11 gallons and gets 370-400 range per tank in

Review submitted by:Steve L

Pros:Overall quality, fuel issue not withstanding; comfort, features

Cons:Range for hybrid

Gas tank

Model Year:

2019

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

Yes, by the dealer

I cant fill gas more than 10 galons. I dont like when a so good company / toyota / pushing me to wrote so much. What else i dont like ? I am very upset about your deaership service. When i sing in agriment with you, your representatives provide for

Review submitted by:Gen G

Pros:Comfort

Cons:Need to use gas station very frequently. Also your sevise is very bad...

RAV4 hybrid prime range

Model Year:

2021

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, need help

It only takes 10 gallons of gas. The range is no where near advertised. Even when empty it only takes 10 gallons. Really 260 characters. That’s all I got. It only takes 10 gallons of gas. The range is no where near advertised. Even when empty it only takes 10

Review submitted by:Jeffrey D

Pros:All electric capable

Cons:Range on gas

I cant fill car with the 14 gallons.

Model Year:

2021

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No resolution

When I first got my car it gave me 587 miles per tank. Now when I fill it it just gives me 430 max. I called the DEALERSHIP and they gave me the excuse that it is the winter gasoline. I now have to fill my car every three days

Review submitted by:Juana O

Pros:Very nice design

Cons:Not enough miles per tank as it did at the beginning.

Tank won’t hold than 10 gallons

Model Year:

2019

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, need help

Ever since we bought it never takenmore than 9 gallons and we took it to the dealership then increased to 10 gallons when really empty. I talked with a dealer agent he told me that when its is empty it has 3 or more gallons in it thats why you

Review submitted by:Tabotu S

Pros:Nice smooth ride

Cons:Tanker won’t hold enough

Gas Tank capacity

Model Year:

2020

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, dealer refused to help

The gas tank will hardly fill up past 10 gallons of fuel, but when I purchased it I was told it had a 14.5 gallon capacity, thus shortening the distance I can drive on one tank of gas. I took it to the dealer and they told me there's nothing

Review submitted by:Devon G

Pros:Great gas mileage, great aesthetic, great ride

Cons:It's gas tank capacity

Door windows leak into door

Model Year:

2021

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No resolution

After a rain or car wash water leaks pass the seal into the inside of the door. This water doesn’t drain out the door drain holes but collects in the door cavity potential rusting the inside of the door and potentially shorting electrical connections. In the short run newly washed

Review submitted by:Douglas R

Pros:None

Cons:This problem and a navigation system that advertises an nag app that doesn’t exist

Gas tank

Model Year:

2020

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No resolution

Since purchased my rav4 2020 hybrid, I have not be able to fill past 11 gallon. Toyota stated at on 2020 maintenance that the the fuel tank was fine when I first received notification about the fuel guage auge not reporting full after a full tank of gas.......

Review submitted by:Richard O

Pros:No complaints

Cons:Not anymore

Fuel tank does not fill up to stated 14 plus gallons

Model Year:

2021

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No resolution

When showing near employ we are not able to fill over 10 gallons. This does not allow us to reach the promised mileage per fill with gas there for requires more stops to fuel the car. Increased travel time for long trips with stops to refuel frequently. Has been noted

Review submitted by:Douglas R

Pros:Color

Cons:Not what was promised at purchase

Fuel issues

Model Year:

2019

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, need help

My Fuel tank shuts off before full fill up. This has been on going. I Have to stop and fill up a lot more than I should have to. It kicks off and you can’t put anymore gas in it. I don’t want to force more in because I don’t

Review submitted by:Eric S

Pros:Hybrid

Cons:Shuts off before full fill up

Cannot add more than 10 gallons to fuel tank

Model Year:

2020

Manufacturer:

Toyota

Model:

RAV4 Hybrid

Complaint Resolution:

No, need help

I've noticed i cannot put more than 10 gallons of gas in the vehicle getting about 460 mpg for a full tank. When pumping the gas I can go a little over 10 gallons but never by another gallon. I did call my dealership about this issue and they did

Review submitted by:Antoine J

Pros:Hybrid system helps

Cons:Cannot get full use of mpg advertised

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