Nissan Murano Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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Read what owners are saying about this car below.

Model year with the most reported issues

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Most reported problem

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Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

This car currently has [sbs_posts cat="murano"] Recalls

Free repairs for widespread safety problems.

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Displaying 1 - 9 of 9

False information

Model Year:

2019

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

No resolution

2019 Murano, Gives false information such as: "Caution, unpaved road" Very annoying and Distraction. Nissan would do nothing to fix the problem, so the dealer bought it back. We have owned 4 Murano

Review submitted by:JD

Pros:Good SUV, Ride , style, Equipment

Cons:Nissans don't care attitude

Technology Package Design Flaw?

Model Year:

2015

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

No resolution

We have had 3 previous Nissans with no issues. Purchased our 2015 Murano SL in Aug 2018 with 28K miles on it from an independent dealer. It was a Nissan Lease return that was originally sold new 3 years and 1 week before our purchase. Within a couple of days

Review submitted by:AZBENMAN

Pros:Great size, comfortable to drive.

Cons:Technology Package Design Flaw

Needs a good transmission

Model Year:

2016

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

No resolution

I bought this car out of necessity for a growing family and the test drive felt okay enough. After driving it for a few weeks is when I realized how terrible the transmission really was. It dampens the engines power so badly we aptly called it "the sponge mobile". It

Review submitted by:NebGuy

Pros:No squeaks or rattling

Cons:A blob to drive - lower than promised mileage.

BODY PAINT IS MISSING ON REAR DOOR HATCH

Model Year:

2017

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

No resolution

I purchased brand new 2017.5 Nissan Murano (MSRP 45,650) in October 2017. 2 month later Ive noticed that rear door hatch is missing good chunk of paint. I paid 395 extra for Nissan special color (white) by the way. Seems to me the paint finished at the factory when car

Review submitted by:murano2017.5

Pros:used to be really nice car when was made in Japan

Cons:bluetooth constantly loosing connection

Love the comfort and drive

Model Year:

2017

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

Yes, by an independent shop

I drive a 2009 Murano, love the comfort and drive but I have had repair cost now that is more the resale value of the car. I have replace valve covers, rear gasket, alternator twice, ABS module, radiator and all hoses because the radiator split down the side and hoses

Review submitted by:Bobbie

DO NOT BUY THIS CAR

Model Year:

2017

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

No resolution

I recently bought the 2017.5 Murano and this was my 3rd one. I was very disappointed in the handling, overall size and most importantly the gas mileage. The advertised (estimated) gas mileage city/highway combined is 24 mpg, with my car (only had it for 2 months) is ranging from 14

Review submitted by:DO NOT BUY

Pros:Comfortable

Cons:VERY LOW gas mileage

Bad Gas Mileage

Model Year:

2017

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

No resolution

I bought my 3rd (yes 3rd) Murano about 3 1/2 weeks ago trading in my Audi Q5 for it. The reason for purchasing the Audi Q5 in the first place was due to the body style which is similar to the 2003-2010 year of the Murano. I was reluctant to

Review submitted by:Lee

Pros:Comfort

Cons:gas mileage

It will get you there...

Model Year:

2015

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

No resolution

But don't expect to have any fun on the trip. There's not really anything wrong with the Murano, but it is utterly boring to drive. Yawn. I wish I had kept my old car.

Review submitted by:sodapoprocker

Pros:Reliable, Comfortable

Cons:Boring, Unexciting, Lifesucking

Pretty But Drives Like a Cheap Car

Model Year:

2015

Manufacturer:

Nissan

Model Year:

Murano

Complaint Resolution:

No resolution

I bought this Murano brand new after trading in my Cadillac CTS (luxury). I will say it has been quite an adjustment and I cannot wait to get rid of this Murano. This car is a looker for sure. However, I HATE the way it drives. I was unsure about

Review submitted by:ClassyLady

Pros:Great exterior and interior appearance

Cons:Not fun to drive, Very limited amateur technology

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