Class Action Lawsuit Over Hyundai-Kia Oil Consumption Defect in Nu, Gamma, Theta, Lambda, and Kappa Engines

Class Action Lawsuit Over Hyundai-Kia Oil Consumption Defect in Nu, Gamma, Theta, Lambda, and Kappa Engines

Last Updated on September 18, 2023

Have you been experiencing excessive oil consumption in your Hyundai or Kia vehicle equipped with either the Nu, Gamma, Theta, Lambda, or Kappa engines? If so, you may be part of a new class action lawsuit. The plaintiffs in the suit allege that these engines contain a manufacturing defect that leads to stalling and engine failure.

If you own a Hyundai or Kia equipped with the Nu, Gamma, Theta, Lambda, or Kappa engines and have been affected by this defect, it’s important to know your rights and how to join the class action lawsuit. Read on for more information about the Hyundai-Kia oil consumption lawsuit, and what it could mean for affected owners.

Hyundai-Kia Oil Consumption Problems

Plaintiffs allege that vehicles equipped with the Nu, Gamma, Theta, Lambda, or Kappa engines contain a latent manufacturing defect that causes excessive oil consumption. This defect results in sudden and unexpected vehicle stalling during normal operation, posing a safety concern for all vehicle occupants as well as other drivers on the road.

Continued prolonged use of the engine with low oil levels results in the need to replace small parts, expensive vehicle system components, and even the entire engine – long before replacement should be needed.

When left unaddressed, low oil levels eventually leads to catastrophic engine failure.

Oil Consumption Defect Destroys Engine Parts

The engine defect allows oil to pass into the combustion chamber during the combustion process. Once in the combustion chamber, the by-passing oil is burned off rather than returned for further lubrication.

This not only causes a decrease in engine performance, but also decreases fuel efficiency, causes carbon deposits to form, and damages the engine and various ignition and emission components.

Despite Owner Complaints, Hyundai-Kia Failed to Repair Vehicles Adequately

Multiple owner complaints have been logged to NHTSA and dealerships over the alleged oil consumption problems. However, knowledge of the problem—and presumed knowledge of how to appropriately correct and prevent the oil consumption from recurring—Hyundai has not fixed affected vehicles under warranty.

The suit claims Hyundai-Kia has been long aware of these oil consumption problems. Yet despite knowledge of this defect, it is alleged Hyundai has failed to adequately repair vehicles affected by the engine defect. Even with numerous consumer complaints received, Hyundai dealerships claim that excessive oil consumption is normal.

Additionally, owners report that dealerships are trying to mask the issue by adding significant amounts of oil exceeding the recommended fill level.

Vehicle reliability research tool.

These owner experiences are consistent with TSBs Hyundai has issued, but provided service actions do not actually fix the oil consumption defect. Even with Hyundai’s and Kia’s 10-year 100,000 mile limited powertrain warranty, owners have and will continue to incur expenses related to this engine defect.

Vehicles Affected

The following Hyundai-Kia vehicles are affected by the oil consumption lawsuit:

Status of the Hyundai-Kia Oil Consumption Class Action Litigation

This class action lawsuit has been dismissed. Please see important notice at the bottom of this page.

Cho et al v. Hyundai Motor Company, Ltd. et al. Case No. 8:22-cv-00448, was filed in the United States District Court for the Central District of California.

Hyundai and Kia Owners’ Voices

My car was driving just fine then it wasn’t accelerating right and it went into limp mode. I was about 12 miles from home. I made it but the next day on the way to the dealership the engine just died about a mile from my house. Engine light came on. I always get my oil changes on time. Dealership says engine oil is sludged due to negligence. No negligence I believe faulty engine caused contaminants and have very bad oil consumption. My theta engine was left out of the campaign and my warranty was denied.

56kish miles on my car, 2nd owner. Oil pressure light flickered on and off about .5 miles from home after 20 mile highway drive, steady on when pulled into driveway. Turned off car immediately. Have noticed excessive oil consumption but check and top off frequently. Topped off less than 200 miles prior. About halfway or less since last oil change mileage wise from what I recall. Checked oil and about halfway between bottom and top markers on dipstick. Took to dealer Monday (.8 miles from home). Oil light did not come back on. Dropped off. Dealer said light came on shortly after driving. Said problem could be caused by “aftermarket” oil filter aka not a OEM filter. Said would do oil & filter change to see if resolved. Yesterday (Thursday) said oil & filter change complete & oil light not on. Reiterated previously mentioned concern of engine failure and potential accident. Service advisor said Hyundai will not entertain engine replacement unless oil consumption gets documented. Oil consumption test to be completed after 1000 miles or until low oil levels noticed/oil pressure light illuminates. Will pick up tomorrow to see what happens. Engine is covered under newly extended warranty if failure occurs. Service advisor says nothing else was checked internally, spark plugs, etc. as this would incur engine being taken apart and extra charges prior to Hyundai “entertains” covering engine replacement etc. Although no failure has occurred yet I’m worried something will and it will result in something potentially catastrophic for not only the engine/car but myself.

Our Santa Fe is losing oil rapidly. This started around 73,000 miles. They have done an oil consumption test and then a combustion chamber cleaning, neither worked. It showed that our vehicle is consuming 1 quart of oil every 647 miles. This will cause the engine to dry out and eventually fail. They told us we need an engine replacement, but Hyundai will not cover it. They told our local dealer to reach out to our extended warranty. They may not cover it. They need more tests run, but at our expense. After researching online, I found out this is a known problem with these engines. Others have complained and they even state that this problem occurs at about 74,500 miles. I cannot believe that Hyundai is not being he’d responsible for these repairs. This is a potential hazard, especially if someone doesn’t realize they are losing oil. Most people don’t regularly check their oil between changes, this is a huge hazard. We do check ours and found the problem. Hyundai is installing faulty engines and they should have to repair them, not the consumer.

Excessive oil consumption-1-2 quarts per week Losing power almost comes to stop on highway-Dangerous Knocking noise at times from engine White smoke at times from tailpipe Rough high idling Code P1326 Code P0010 Hyundai is very aware these issues in their engines. Many complaints on Hyundai forms. Many articles written about these issues with their engines. Class action lawsuit against Hyundai about their engines. Hyundai corporate won’t help nor will the local service department at the dealer. All they want to say it’s out of warranty. Because the issue happened after 100000 mile warranty.

I purchased the car in June 2021 and took the car back within the month due to the driver door having issues locking and unlocking. Today on 2/5/22 as i was driving my car on the express way my engine light, battery light and oil light came on and my car began to shake. As i got off the express way my car cut off in the middle of traffic while i had 2 kids in the car in the city of Houston…. In October i was told that i was having oil consumption issues and was having to take my car back every 1,000 miles. And then was told that’ll it’ll be $900 to get a decombustion cleaning. I am unsure of why my car has stopped today. I’ll be back to let y’all know.

Important Class Action Updates – September 18, 2023

Unfortunately, the court agreed with Hyundai and Kia’s legal positions and dismissed the case at the motion to dismiss stage. After evaluating options and the likelihood of future success of the case based on the court’s opinion, the law firms handling this case have decided not to pursue the litigation further.

While the law firms that filed the case believe that oil consumption is occurring in these vehicles, they believe there are many legal hurdles presented by the court that will prevent the case from becoming a successful class action. 

However, if you wish to pursue the matter further, these firms suggest you either contact another attorney if you would like to pursue your own lawsuit against Hyundai and/or Kia related to the oil consumption issue in your vehicle or contact Hyundai/Kia directly to see if they will assist with your situation.

The firms have relayed that both Hyundai and Kia have made modifications to their responses regarding oil consumption issues raised by Hyundai and Kia owners and lessees. As a result, they believe there are more approvals of oil consumption related repairs and replacements than in the past.

To this end, a contact for each respective manufacturer is below: 

For Kia: Ariston Crane, Customer Care Claims Manager [email protected].  

For Hyundai:  Nate Hair, Counsel, HMA Customer Connect [email protected]

Any email you send should include your VIN number, copies of any repair orders related to oil consumption, any Kia/Hyundai customer case number you have, and a concise description of your situation as it relates to oil consumption.  

Have you owned or leased a vehicle manufactured by Hyundai or Kia and experienced oil consumption? If so, add your voice to this post in the comments below 👇

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286 thoughts on “Class Action Lawsuit Over Hyundai-Kia Oil Consumption Defect in Nu, Gamma, Theta, Lambda, and Kappa Engines

  1. Avatar
    Reply
    Kim Sorensen
    January 2, 2024 at 1:04 pm

    My 2016 Sportage had the engine finally fail 2 years after the original 2021 recall. It happened on I95 during afternoon rush & I luckily was uninjured. I have expenses from the original recall through the engine replacement and now the vehicle is dead again because the dealer didn’t replace another “turbo” part that had oil leak evidence. They left that part in and 8 weeks later the car is dead again and now sitting at their dealership. They took weeks to give me a good will gesture for parts, but still want me to cover the labor. I am not willing to put more money into this matter as this is clearly their negligence. I want the car fixed so I can move on. I have tried the engine settlement and getting no response. I’ve sent info into government agencies and Kia Consumer to fight this as well. Anyone have a direction to point me in where I can get results? Located in MD

    1. Avatar
      Reply
      Barbara
      February 21, 2024 at 7:51 pm

      My KIA Rio started randomly dying while driving. Within a week, the oil pressure light started flickering. I checked the oil and it was empty. I have consistently had all of my maintenance done since buying the car new in 2013. The dealership said they extended the warranty on some models because it is a known issue, but mine is not included. Now I have a car that I can’t drive and KIA says that they can only recommend replacing the engine at my own expense. I don’t even know what to do at this point.

  2. Avatar
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    Aaron J Cotton Sr
    December 31, 2023 at 9:49 pm

    2011Kia Sorento that burns about 2 qts every 800-1,000 miles and noticed when I replaced the lower intake manifold that the upper and lower intake was spattered with oil plus when it’s real cold outside blueish smoke comes from the exhaust pipe. I have owned this vehicle for over a yr now and love it but don’t like this when I start up in the morning or sometimes doing the day. Purchased when it had about 160,000 miles on it and now have about 179,000.

  3. Avatar
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    Mark
    November 19, 2023 at 8:28 am

    Install tamper proof methods to get proper info. After 3 of these procedures which he informed us that the last test our car consumed 2 1/2 quarts of oil in 1000 miles. After waiting a week to hear back from what he told us the “Engineers” on the West coast had decided, because WE could not produce every reciept for every oil change in the last 6 years Kia could NOT help us out, he gave us a Customer Service phone number and basically said “Good Luck”.
    Kia is a lousy company and I hope they go Bankrupt.

    1. Christopher Rossen
      Reply
      Christopher Rossen
      November 19, 2023 at 9:45 am

      Unlikely to go Bankrupt Mark, Hyundai/Kia are posting record sales numbers.

    2. Avatar
      Reply
      Mindy Russell
      November 27, 2023 at 5:25 pm

      My daughter’s 2017 Kia Soul has just 65k miles on it and she had to add 2 quarts of oil just to drive back 500 miles from Thanksgiving. She had finished her oil consumption test the day before. Kia claimed it wasn’t burning oil. Topped it off. She drove 500 miles and there was no visible oil on the dipstick! Not burning oil my foot. We discovered this problem when her car went into limp mode last summer. No warning lights. Nothing. She was on a Dallas flyover in traffic doing 70mph and it suddenly slowed way down and basically quit working with no warning. It could have caused a catastrophic accident! Even with no accident, it left a 19 year old girl sitting alone in her car for hours on the side of a highway until we could get to her (we live several hours away). Kia should be ashamed of the garbage they put out onto the road, and the court system should be ashamed that they are not protecting consumers over these companies. I cannot wait to trade it and will never purchase another Kia.

      1. Christopher Rossen
        Reply
        Christopher Rossen
        November 28, 2023 at 6:55 am

        Mindy, sorry to hear about this. But thanks for sharing your voice.

    3. Avatar
      Reply
      Tom Lillard
      December 27, 2023 at 11:38 am

      2013 Kia Sorento. They had a recall back in 2015 or 2016 and replaced my oil dipstick with a different color. I feel like they did this swap to deceive us on how much oil is really in the vehicle. Ever since then, my Kia has had issues with oil consumption. Around 1 quart every 1,000 miles. Had two separate oil consumption tests by West Chester PA service center and they told me this was acceptable. Now, Dec. 2023 and the Sorento is burning over 2 quarts every 500 miles or so with a bad smell when it gets low and zero indication on the dashboard to let me know it is getting low. A real shame, love this vehicle but cannot continue going thru this much oil to use this as our main vehicle. Shame on you, Kia.

  4. Avatar
    Reply
    Mark
    November 19, 2023 at 8:16 am

    2017 Kia Sportage EX, 88K miles bought new.
    Around 80k miles noticed excessive oil consumption in between oil changes. Contacted our Northeast Florida Kia dealership and began working with a service guy whose name I won’t give but ryhmes with Anthony… at first he was very helpful and telling us that Kia is aware of the problem. He stated that the remedy as to go thru 1000 mile oil consumption test were the dealership would change the oil and install tamper p

  5. Avatar
    Reply
    Charles
    October 27, 2023 at 6:46 pm

    2018 Kia Sorento purchased used at 40,000 now has 70,125 was getting ready to take in for oil change decided to check oil for clearness found it was 4q low. Took in to Kia next day and was told it’s carbon build up on rings and needed cleane. Wish i had my boots on. After reading all these comments makes me even more mad. Kia knows about the problem and should start fixing it before every one loose trust in the company and go under. Witch is the direction it looks like there going. Life time warranty my butt

    1. Christopher Rossen
      Reply
      Christopher Rossen
      October 28, 2023 at 4:55 pm

      Sorry to hear about your car. And I agree, Kia can do better with customer service.

  6. Avatar
    Reply
    Paul T
    October 25, 2023 at 1:15 am

    My daughter has a 2019 Hyundai Kona 2.0 it has been running low and out of oil after being driven for 280 miles per week. Timing chain was replaced to the tune of $3800 plus 2 full oil changes per month, 1 Set Engine Variable Timing Oil Control Valve Solenoid 24355-2E100 24375-2E100 for Hyundai. Then a very good friend who is a race car mechanic with 40 years experience said this is manufacturing defect and to contact the dealer so I had my daughter call , and they gave her every possible other reason except the correct diagnosis it seemed as if they where defraying the repair cost off on the customer, no surprise there. Knowing the problem telling her that’s normal is not good enough covering the costs of repairs and reimbursement of costs associated with the problem would put this automaker in a better light. But their quality control has to be the worst in the industry.

  7. Avatar
    Reply
    tonia
    October 10, 2023 at 12:14 pm

    Purchased a used 2018 Kia Sorento Dec. 31, 2022. Had the car maybe 2 months & the car started running bad , no pick up excessive oil usage & oil in sparkplug cavity. I am really disappointed with Kia. I own a 2013 Kia Soul & have over 200,000 miles on it & still going. I love Kia Cars but lost my confidence in them.

  8. Avatar
    Reply
    Thomas Lash
    October 2, 2023 at 8:58 pm

    We have some oil consumption my son drove the car for a few weeks and the oil light came on going around a corner.this alerted me to the problem. It has been tested and they over fill the crankcase so the first 1000 miles is less than a quart. My service advisor said to let the light come on and let the engine fail. We have an extended warranty. We don’t drive the car very far, some trips of 500 miles or more. We are experiencing some light pinging noise, some smoke nothing extreme. I have added oil compression additives that do work some. I’ll probably need a lawyer soon we have 80,000 miles and counting

  9. Avatar
    Reply
    Gary Schaff
    September 8, 2023 at 7:36 pm

    Are there any updates on the class action law suit?

    1. Christopher
      Reply
      Christopher
      September 14, 2023 at 6:40 am

      Yes, and will be posting an update very soon.

  10. Avatar
    Reply
    Wes
    September 7, 2023 at 7:02 pm

    I have a 2018 Kia Sorento and have had this issue since new, it uses almost four quarts before every oil change and it only has 84,000 miles. It’s ridiculous, other than that it has been a good car but I don’t know if I will ever buy another Kia or Hyundai for that matter.

    1. Avatar
      Reply
      ed delgado
      September 18, 2023 at 7:36 pm

      2017 Sorento 94000 miles! Bought used at 27000 miles. Same exact issue . Excessive oil consumption. We have never let it run dry and checked every week for the last 3-4 months to top off. Kia will not cover and quoted me $9800 for a new (rebuilt)engine. Corp said, ‘oh wait you have an extended warranty on the ‘push rods, bearings and pistons’, but sadly not on the valves, which were damaged due to the oil burning. What? Who would even know to purchase an extended warranty on push rods, bearings and pistons? Please let me know how to be part of this Class action Lawsuit. I will never ever buy another Kia as well as discourage any others from doing the same and to expect subpar crappy engines!

  11. Avatar
    Reply
    Michelle D Butler
    September 2, 2023 at 12:23 am

    Please let me know what I should do? I have a 2017 Kia Sportage and during an oil change about a year ago I was told by Jiffy Lube that I have an oil consumption problem. I made an appointment at my dealership and was told that I would have to pay $80+ for another oil change so they could conduct the test. Luckily, before my appointment I was told directly by a tech at Kia that he’s 100% sure that I have an oil consumption issue and I shouldn’t waste my money on the test because it doesn’t do or show anything. He said I should just keep getting my oil changed on schedule and stop topping the oil off because I shouldn’t have to do that. That way if the engine locks up due to no oil I would be covered under my warranty. I thought it was ridiculous, but took his advice. So fast forward almost a year later (a few weeks ago) I went back to Jiffy Lube (well before my next oil change) for a fluid (coolant and wiper fluid) top off due to the hot dry weather and I completely forgot about the oil consumption issue so they topped it off too. The tech told me that the oil did not even register on the dipstick and it took several quarts of oil to fill up. I then remembered that I shouldn’t have had my oil topped off. That tech then told me that there is a recall/lawsuit in California for the issue. I called my dealer and was told that they could do an oil consumption test, the first 30 minutes is free, but I’d have to pay for any time over that plus the $80+ oil change. She could not tell me the cost for the additional time or how long it would be. There was still no guarantee that anything would be done so I did not schedule the appointment. She also said there are no open recalls. For over a year I have been worried and scared to just let my engine lock up. And after reading all of these posts my fears are justified. I don’t want to be driving and risk me, my daughter, or anyone else’s life.

  12. Avatar
    Reply
    shawna m cook
    August 29, 2023 at 8:58 am

    I just had my 2017 Hyundai Santa Fe Sport blow the engine and its at the dealers. It is due to oil not staying in the engine. I have been putting oil in about every 3 days. They told me I am #63 in line for engine replacement. So it looks like there is truly an engine problem. Then they told me they will be keeping my car for about 4 months. Any help or suggestions would be great. Thanks

  13. Avatar
    Reply
    Bryan Platt
    August 26, 2023 at 8:21 pm

    I have a 2017 Kia Sorento L with 68K. An 1100 mike trip between our homes requires 2 qts of oil. On a recent 5000 mile trip from Oregon to Minnesota and back I went through a 5 qt jug of synthetic Castrol. Really have to stay on top of it.

  14. Avatar
    Reply
    Meagan connelly
    August 23, 2023 at 10:23 am

    I have a 2017 Kia sportage and I am burning oil like crazy no leaks or anything detected

  15. Avatar
    Reply
    Jenn Hare
    August 12, 2023 at 8:53 am

    My 2011 sonata has been consuming oil at an absurd rate. I took the car into the dealer and they said my car wasn’t part of the known issue. The car started “shuddering” like it was about to die and our bandaid was to change the spark plugs. Babying the car until I can get a new one by changing spark plugs once a month and checking oil daily. I would love to trust a new Hyundai but since the oil thing is still impacting cars I don’t think I can.

  16. Avatar
    Reply
    Sam Mills
    August 8, 2023 at 2:58 pm

    We are recently embarking on the 1,000 mile interval oil check on our 2020 Hyundai Palisade. We began hearing rattling/knocking sounds about a month ago which gradually got worse. We scheduled a diagnostic and the soonest was 6 weeks out. Vehicle died on us the other day so we took it in immediately. They discovered there was little to no oil in the vehicle. Silly there’s no low oil indicator on these. Vehicle has about 72k total miles. Sadly Hyundai is claiming consuming 1qt of oil for every 1k miles is “normal.” I don’t agree and if so that should’ve been shared at time of purchase as part of the warranty agreements which it’s still covered by.

  17. Avatar
    Reply
    Carlus Neeley
    August 2, 2023 at 10:25 am

    I have recently just encountered a similar issue to the ones stated in the previous post. I own a 2018 Kia Optima SX, and it recently stalled out on me on my way to work. I had is towed to the nearest Kia dealership, and they stated that the Turbocharger has failed due to low/lack of oil. The turbocharger is priced at about $5,000. I have Car Shield, but they have denied the claim for repairs because of the “lack of oil on the dipstick”. I was due for an oil change when my car stalled out, and the day before I saw the engine light flicker, and then went off. I put a quart of oil into my car just to hold off until my oil change. Somehow of the all of my oil was gone from the car when it stalled. So, if anyone can lend advice or tell me how to join the active class action I would greatly appreciate it. I am currently disputing the denial from Car Shield by using this lawsuit and the manufacturers recall as my evidence that the vehicle has an oil consumption issue. Lastly, I was told by the dealership mechanic that Kia’s powertrain warranty will support with the oil consumption repair is you are the first owner and your car is below 100,000 miles. Unfortunately, mine is above that so its not an option.

  18. Avatar
    Reply
    Jonathan McNew
    July 28, 2023 at 3:00 am

    Man if I would have read this before buying my Kia… March 31st, I decided to start looking for a new, yet used, car. I decided on a 2017 Kia Optima LX. I had been watching these cars on the road and thought, those are pretty nice looking, I want one. I came across this particular car with 79,XXX miles on it, I forget the exact number. The dealership gave me a Lifetime Powertrain warranty, as well as an extended warranty, that they had gotten for the car through a 3rd party. The next week after driving for a bit, I noticed the engine started sounding kind of weird for something that should be operating normally. I checked the oil and it was a quart low. I took it back to the dealer and asked them to look, they found nothing. I took it to my normal mechanic and they changed a PCV valve and about a week later did a decarbination service on it. Turns out it wasn’t leaking as I had originally expect, but it was determined to be burning it. Between March 31st and July 1st, I had put 8 quarts of oil in it, and did an oil change. I took it to a Kia dealer and was told that there wasn’t anything that any warranty would cover that they could do. They would do an oil change and diagnostic, which would cost $160 and then if it is determined by them, to be consuming oil, they would need it back in 1000 miles to do another test. The dealer is of course not close by either, it’s 70 miles away in fact. Their next step is to do a $700 cleaning service provided by Kia. That was all before it could be determined that a new engine would be needed. I’ve put 2 quarts in it since and I’m pretty sure it already needs another quart. It’s consuming a quart every 600 miles or so. Which is pretty ridiculous and expensive. I would hope, that Kia/Hyundai would want their customers to enjoy their cars without having to worry about having to spend a fortune on oil.

    1. Christopher Rossen
      Reply
      Christopher Rossen
      July 28, 2023 at 6:52 am

      Sorry to hear about the problems with the Kia, Jonathan. We heard so many stories just like yours, and is why we developed the Vehicle Reliability Reports.

  19. Avatar
    Reply
    LeMikal Miller
    July 26, 2023 at 5:22 pm

    I have a 2013 Hyundai Azera with a V6 GDI Lambda 3.3L engine. My car stalled at roughly 118,000 on a highway 100 miles away from home. I had 2 infants in the backseat of my car when it stopped on me. I noticed that I had been putting in a quart of oil in it probably every other week. This scared the hell out of me because I had a tractor trailed behind me when it stalled on the highway. Thank GOD I was able to get off at the nearest exit and then NOTHING. I keep calling the Hyundai dealership and they keep telling me that my vehicle doesn’t qualify because of the make, model and engine size. I have had NO TRANSPORTATION since April and this needs to be resolved. I NEED MY CAR.

  20. Avatar
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    Jason Semar
    July 20, 2023 at 11:35 pm

    How do I get in on the class action? I commented about a month ago in regards to my issues but got no information on compensation. Thanks for any help, and I need help.

  21. Avatar
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    Kris
    July 20, 2023 at 6:55 pm

    I have a 2016 kia optima I leased brand new from the dealership and now I am buying it. I have been trying to deal with this oil consumption problem for a couple years now. They had me do the 1000 mile drive and see how much oil is being burned/lost or if the oil light came on. I must have did that at least 4 times, finally they said yes my vehicle failed and they scheduled a combustion clean out and was told he would call for the next step never got a call and eventually I was back at the dealership before my oil change was due. And now its seems to be loosing/burning oil quicker. My car never needed synthetic oil but now it does since they did the combustion clean out and they made me pay for it. again. Now I am told the guy who was dealing with me on this problem no longer work there and the next step is to drive it another 1000 miles. My oil light hasn’t detected when it’s low ever since the combustion clean out. This is not right their should to be more we can do

  22. Avatar
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    Stephen
    July 18, 2023 at 10:02 am

    2014 Kia sorento, driving on the highway 100km/hr. Engine seizes had no control. Got to the side safely by car rolling under kinetic energy. Had it towed to Kia confirmed engine seized. They covered it under warranty. But stated my transmission is going to quoted a new transmission. My axle was stuck to the transmission they couldn’t get it out. Quoted for new axles. 1 month in shop for repair no courtesy car, had to rent a car for $600 a week. Quoted $5000 for all work done. The invoice was $8000. Car feels sluggish when driving… 2 months later car would not shift. Towed once again to Kia. They stated plugged cat converter. So all the oil burning plugged up my converter, they just replaced engine and transmission and bolted old cat back. Quoted $3000 for the upper cat and lower cat. I’m out of a vehicle again, and they would not cover my cost on the cat converter said not related to engine.

  23. Avatar
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    Jim Mueller
    July 11, 2023 at 1:47 pm

    Just had my 2016 Forte5 with 93k towed to repair shop for blinking engine light and limp mode and flickering oil light. Engine had rough idle and low oil just prior to issue. I’ve had it maintained through my dealer with a prepaid maintenance plan an extended warranty. This should not have happened and sounds precisely like most of the other messages here. Shop says it’s running perfect after resetting code etc. Will be doing oil change and told me to drive it and see if it recurs.
    Please add me to this list. Thanks very much for this forum!

  24. Avatar
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    Kristina
    July 11, 2023 at 1:03 pm

    I bought a 2017 Hyundai Tucson, last year in February. I took my car for oil change 750 miles before due and the person said I was severely low on oil. Didn’t think anything of it, besides that it was odd. Back at the beginning of June my car started jolting and bogging down, the check engine light came on and it acted like it was going to shut off. I took it up to Express Oil who stated my oil was bone dry and I needed my spark plugs replaced because oil was on them. Note: I was still 1200 miles away from my next oil change. Since then I have driven 750 miles and noticed another jolt. We check my oil, not only was it smoking from the dipstick area but it was also below half level. I have Maxcare and took it to Goodyear, they ran a diagnostic and found an oil consumption issue and that I would need a new engine. Maxcare stated I would need to take my car to a dealership. That is as of today 7/11/23, I took my car straight to Hyundai. They stated I could pay $750 to get a combustion engine cleaning done which would take care of the issue. I do not have that kind of money. So tomorrow I am going back up there to do the oil consumption test. I will be driving my car frequently to show them how much my car is burning oil. This is highly upsetting and I would have never bought this Hyundai or any other Hyundai if this was known. I already knew not to buy a Kia after having the worst experience. This is a headache.

  25. Avatar
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    Michael P
    July 9, 2023 at 1:39 pm

    2015 Kia Sorrento. All the oil stories are true and unacceptable, I’m burning a quart every 400 miles or so. Had a catastrophic failure on the 405 Freeway (LA for those who don’t know) at night on the way to LAX with 87 year old mother-in-law on board. Car went into limp mode and somehow made it to the HOV lane shoulder. Not going into details of the incredibly harrowing night of towing and rides to get home 60 miles away and to get the stuck passenger we were on our way to pick up at the airport. Turns out nearly $6000 repair for a cracked manifold resulting from not one but 2-malfunctioning catalytic converters and o2 sensors. I got no check engine light or any other warning. In fact I was at the dealer getting GDI service only a couple of weeks before. Upon reading on how cats can fail is oil fouling the emissions system. This has me furious, my car is becoming worthless in front of my eyes. I can’t in good conscience sell it, so I’ve been harmed financially on both ends. I really would like to join a lawsuit. Really a shame because I really like my vehicle….

    1. Christopher Rossen
      Reply
      Christopher Rossen
      July 10, 2023 at 9:22 am

      Michael, you may want to try running some catalytic converter cleaner to see if this helps. We have an article on this here: https://mycarvoice.com/news/catalytic-converter-cleaner/

      A coworker here at MCV has used it and it helped with trouble codes and loss of power. Best of luck.

  26. Avatar
    Reply
    Carole
    July 8, 2023 at 7:17 pm

    2016 Sorento. Owners manual states to change oil every 6k miles, which I did faithfully. Over the last 2 years, I started to notice that the oil got low faster than I expected. I thought it was the way I was driving. There was no light or warning of any type. I started carrying big bottles of oil in the car in case it got very low, which it did. Now the engine has seized and Kia will replace it, from what I’m reading, the oil consumption problem is what caused it. Will the replacement engine have this issue fixed? Please tell me your experience with this.

  27. Avatar
    Reply
    Jason Semar
    July 8, 2023 at 6:36 pm

    I need help as well. 2013 Soul been drinking oil since we bought it. I always kept my eye on it and never let it run dry. Yesterday while driving it lost power and would barely go up hills and would not accelerate faster than 55. I was on the highway where 65 mph is the limit. Check engine light came on as we limped home. Ran the code on my reader, PO420. Cat code, it’s all related. KIA refuses to accept responsibility. I have a special needs child and transportation is paramount, we need some help.

  28. Avatar
    Reply
    Holly Clark
    July 5, 2023 at 11:17 am

    I bought my used 2018 Hyundai Sante fe sport at Grand motors in Kenmesaw GA 29000 miles in 2021. Right after I bought it I got an oil change. I noticed oil light was on only after going 800 miles. The oil was burning too fast . Took to Hyundai dealer ship 15 times in one year, they ran two oil consumption test failed both times, buying lots of oil, numerous calls to the Hyundai
    corporate office. Was still under factory warranty. They said there was nothing they could do due to negligence on the engine.
    Which didn’t make since. Now the car has 70000 miles and cylinder went out and now
    is un drivable. Spoke with extended warranty company and they stated they couldn’t do thing either due to Hyundai denying to fix. Any ideas on what to do

  29. Avatar
    Reply
    Arlene Mosby
    July 1, 2023 at 8:55 pm

    Where can I file? I have a 2015 Kia Sorento that stopped on me while I was on the freeway. First I lost acceleration then the oil light started flickering, then it went dead. Please contact me

  30. Avatar
    Reply
    Jana Skiles
    June 30, 2023 at 6:18 am

    I have a 2020 kia telluride sx v6 with 90k miles. After each oil change of a fresh 5 quarts of oil and new oil filter, I drive maybe 1,000 miles and my car will start acting up. Oil will be checked and the engine is dang near dry. Dealership claims the car needs a new engine even though nothing pops up on the diagnostic testing, they also claim it is not covered under warranty

    1. Christopher Rossen
      Reply
      Christopher Rossen
      June 30, 2023 at 12:30 pm

      This is odd Jana. What was the reason given for Kia to refuse to cover this engine under warranty? Is it due to lack of maintenance? FYI, sent this to our partner attorney to look into.

  31. Avatar
    Reply
    Ajith
    June 22, 2023 at 8:35 pm

    I have kia sorento 2016, the engine oil dropped to a level of 1 quart, now i am regularly checking my engine oil level. Currently i am in a situation to change engine oil on every month.

  32. Avatar
    Reply
    Rosemary
    June 20, 2023 at 3:31 pm

    I bought a used Kia Sorento in October of 2022. It uses a lot of oil. Had the engine flush, PCV valve replaced and still uses oil. I have to go back in every 1000 miles for them to check it. It needed 1 1/2 quarts of oil after 977 miles. Oil changes were regular by the last owner.

  33. Avatar
    Reply
    Katherine Noto
    June 12, 2023 at 1:51 pm

    Please help us. I truly believed that Hyundai cared about their customers. I was driving on the highway and my car literally just shut off! I could have been killed. I started it up and was able to make it home. I had never had any issues before this and never told anything at my oil changes that there was an issue. I purchased my 2016 Hyundai Santa Fe used from Fort Mill SC Hyundai Dealership. I trusted that this car would be a good safe vehicle for me and my family. And that it would last the length of the loan at least. 😢🙄. Hyundai is declining any responsibility and wants me to pay 14k for a used engine on a car I still owe 12K on. I am not that wealthy. This has left me and my children without a vehicle, while I still need to make monthly payments and keep it insured. There is literally nothing I can do to remedy this. I am trapped and will be ruined financially. 😢

  34. Avatar
    Reply
    David Bachar
    June 6, 2023 at 12:33 pm

    I also have KIA 2016 model. I’ve the same problem with oil loss/burn engine. However, my car is still functional to date. I’m currently under 1K mile test to determine warranty action? I won’t hold my breath on reliability KIA will fix this issue? I need full engine replacement…

    Vin # 5XYPG4A37GG026416

  35. Avatar
    Reply
    David
    June 6, 2023 at 12:30 pm

    I also have KIA 2016 model. I’ve the same problem with oil loss/burn engine. However, my car is still functional to date. I’m currently under 1K mile test to determine warranty action? I won’t hold my breath on reliability KIA will fix this issue? I need full engine replacement…

    Vin # 5XYPG4A37GG026416

  36. Avatar
    Reply
    Alan
    June 6, 2023 at 12:29 pm

    I also have KIA 2016 model. I’ve the same problem with oil loss/burn engine. However, my car is still functional to date. I’m currently under 1K mile test to determine warranty action? I won’t hold my breath on reliability KIA will fix this issue? I need full engine replacement…

  37. Avatar
    Reply
    André Sletering
    June 4, 2023 at 6:33 am

    Also issue in The Netherlands:
    I have a oilconsumption problem with a Hyundai Tucson 2017: 1 ltr. oil after 2.800 km (1.750 miles).
    Higher oilconsumption started after ca. 75.000 km.
    My dealer can’t solve the problem and says that he does not know simular problems with Tucsons. Now I read about this issue on Carvoice, I can’t imagine that the Hyundai dealers in The Netherlands are ignorant about the scope of this problem.

  38. Avatar
    Reply
    Robert Walker
    June 2, 2023 at 9:23 pm

    2014 Kia Soul. Fresh oil change drove up to Alaska from Washington. Checked oil added some half way. Checked again when i top off fuel in Kluane YT. 200 miles later engine light, limp mode and stopped. Had $1830.00 tow to Tok AK. Was over 3 quarts low and engine was trashed. Stuck now with looking for new motor which cost more than car is worth. How do we get in on this lawsuit?

  39. Avatar
    Reply
    John
    June 1, 2023 at 9:49 am

    same issue 2017 Kia Sorento…started around 75K miles

  40. Avatar
    Reply
    Sereana
    May 28, 2023 at 6:23 pm

    same issue with our 2017 Sorento LX. Started at around 80,000 miles.

  41. Avatar
    Reply
    Christine Smith
    May 26, 2023 at 9:21 pm

    I am financing a 2016 Kia optima EX I got it in July 2022 and 20 days after I got the car I had to bring it into the Kia shop because I had no oil in my car and I have been dealing with this oil issue since because they still haven’t fixed the oil issue. Last month it was in the shop for three weeks they replaced a lot of parts so I was happy and hoping the issue was resolved but guess what my car is still burning oil like crazy yet again my car had no oil two weeks after I got it back. I also been telling kia my oil smells like gas but they obviously haven’t fixed the issue because it’s smells like gas yet again and car drives like shit most of the time! I’m hoping this will be the last time it goes into there shop because this is getting ridiculous I’m paying for a car that’s been in the shop more times then I can count.. The car has had four or five oil changes since July of last year and I had to also buy about eight bottles of oil out of my own pocket since July of last year!

  42. Avatar
    Reply
    Jennifer W Lovitt
    May 26, 2023 at 4:32 pm

    Our 2015 Kia Soul is having the exact issues described here. Kia says the VIN doesn’t qualify even though the issue is clearly exactly the same! Furious with them — we bought two of these cars for our daughters. (The one in question was purchased new off the lot.) The 2013 has had no issues whatsoever after being driven literally all over the country, while the 2015 has had this issues of stalling, knocking, excessive oil use for over a year. Two evaluations done by the dealership and their final word to us was “there is nothing they can do”. The car is now approaching 100,000 miles. This mom is very motivated to sue. What do I need to do? I don’t think I can be a part of this class action suit because Kia says the VIN isn’t included. ?

  43. Avatar
    Reply
    Gary Schaff
    May 20, 2023 at 4:20 pm

    I have a 2016 Kia Sorento and I keep going through oil. I was told by Kia that I need to drive it until the engine seizes up so I can get a new engine. I don’t understand if they know there is an issue, then why can’t they replace the engine. Please add me to this class action lawsuit or tell me how I can be added.

  44. Avatar
    Reply
    Angie Smith
    May 19, 2023 at 8:27 pm

    My daughter bought a kia Sorento 2015 new motor went bad under warranty. The motor started using excessive oil.Changed oil now knocking and no power. Please add her car to lawsuit 5XYKTDA6XFG569452

  45. Avatar
    Reply
    Tracey Langdeau
    May 18, 2023 at 1:15 pm

    I’m at the Kia dealership now.
    2021 Kia Forte LXS. Bought brand new Jan 2021. Performed all required maintenance and oil changes. This morning 5/18/23 heard a noise and checked my engine oil level. There was next to nothing in it. Added two quarts. It’s here now for inspection. If nothing found they will have me come back after 1000 miles to see where it’s at. I’m beyond frustrated already. I don’t want to continuously have this issue with this car. Very upset.

  46. Avatar
    Reply
    Omar Ramirez
    May 16, 2023 at 12:57 pm

    Same issue . I have a 2017 sorento

  47. Avatar
    Reply
    Vickie Baker
    May 8, 2023 at 4:03 pm

    My 2018 Kia is having the very same issues.

  48. Avatar
    Reply
    Kaitlyn Johnson
    May 5, 2023 at 3:54 pm

    2019 Kia Optima burning oil. I have to add oil to my car every week. There is a knocking sound as well. I had it checked out and was told I need a new motor. Please add me to this class action lawsuit.

  49. Avatar
    Reply
    Mariah H
    May 4, 2023 at 4:09 pm

    Not sure if anyone else has had this issue with their Kia Telluride but I have. Not even 2 weeks of purchase it started eating oil, truck shaking, stalling, and turning off while driving on the highway. Within 2 months I had already had 4 oil changes. Kept getting different diagnosis with the truck from the kia dealer. Did about 3k worth of work and the issue still happens. I wanted to figure out the problem because I loved the truck. 2020 Kia Telluride S now needs a new engine, I decided to just get rid of it. Sucks because I loved it but too afraid that its going to happen again with another Kia Telluride.

  50. Avatar
    Reply
    Joe S.
    May 4, 2023 at 8:22 am

    My 2020 Kia Soul just hit 75k miles, and now the oil is starting to burn at a rapid pace. My engine stalls out on the road and it’s just super unsafe. I took it to a dealership, and they said it’s an oil issue, but before I drove off one very helpful tech said “wait this still isn’t right.” I don’t think anyone with Kia or Hyundai knows what’s going on, nor are they willing to help. I got the “It’s not your fault but there’s nothing we can do spiel” and I will have to pay out of pocket. I’d like to join this class action lawsuit but not sure if I’m able to.

    1. Avatar
      Reply
      André Sletering
      June 4, 2023 at 6:32 am

      Also issue in The Netherlands:
      I have a oilconsumption problem with a Hyundai Tucson 2017: 1 ltr. oil after 2.800 km (1.750 miles).
      Higher oilconsumption started after ca. 75.000 km.
      My dealer can’t solve the problem and says that he does not know simular problems with Tucsons. Now I read about this issue on Carvoice, I can’t imagine that the Hyundai dealers in The Netherlands are ignorant about the scope of this problem.

  51. Avatar
    Reply
    Carie Satterwhite
    May 3, 2023 at 8:55 pm

    My 2017 Kia Sorento is working on oil consumption test # 3!! Sometimes it will make it to the next oil change, sometimes it wont. I will have no clue its even low until that lovely oil light comes on. Thank goodness for that because I probably would have blown my engine by now! What makes me angry is how the dealership is so non-chalant about it. I cant even get a service manager to return my call and am not even offered a car to use, while they keep my KIA overnight.

  52. Avatar
    Reply
    Lillian Farley
    April 26, 2023 at 10:53 am

    Excessive oil consumption issue. I have a 2016 Kia Soul that is drinking oil like others mentioned in previous comments. It’s not under kia warranty and I even have the extended warranty that has denied to pay to get it fix. I purchased the car 08/2021 now I’m being told I need a new engine. This is ridiculous can I be added to class act lawsuit

  53. Avatar
    Reply
    Matt Guthier
    April 25, 2023 at 10:30 am

    I have a 2019 Kia Soul that is drinking oil like others mentioned in previous comments. It is still under warranty and I even have the extended warranty. I have just noticed that nowhere does the paper work I get back from the dealership mention the oil consumption is the reason the car is being brought in. This is blatant lying on the part of Gerald Kia in North Aurora, Illinois. I know that the lawsuit will involve anyone affected but does my name need to be added to any list? Thanks much, Matt

    1. Christopher Rossen
      Reply
      Christopher Rossen
      April 25, 2023 at 10:38 am

      Hi Matt. Not needed to be on a list at this point. However I recommend subscribing to this post to be alerted when any news is announced.

  54. Avatar
    Reply
    Hailie Easley
    April 14, 2023 at 4:54 pm

    I’m not sure if this is the correct area to post, but will try:

    I have a 2016 Kia Soul – I’ve been having oil burning from my engine since 80,000 miles. I was informed from the dealer that it’s normal and to keep topping off my oil. I’ve continued to have to fill 2-3 quarts every 800 miles for my car.
    I was told my catalytic converter was clogged and gone August 2022. I bought a new one and was told it’s something that can happen – however, my catalytic converter was clogged again April 2023. It has been 7 months since the getting a brand new catalytic converter and it’s clogged again. I told them about the oil burning and they mentioned that’s what caused it – now need a new engine. Even though I was told to keep topping off my oil and it was normal.

    Trying to see options with this as I am now being told, after spending so much money on oil changes, oil quarts, spark plugs and coils twice, and a catalytic converter for the past 3 years, now I need a new engine.
    Any assistance appreciated. Thank you.

  55. Avatar
    Reply
    Floyd A Sanson
    April 12, 2023 at 7:19 pm

    how do i become part of the class action suit on the oil consumption?

    1. Christopher Rossen
      Reply
      Christopher Rossen
      April 13, 2023 at 8:45 am

      Nothing you need to do Floyd. A class action if/when comes to a resolution will cover all qualified owners.

  56. Avatar
    Reply
    Sierra Patterson
    April 12, 2023 at 10:50 am

    Hello my name is Sierra and I also have bought a Kia with oil consumption issues. I have a 2017 Kia Optima and I’ve been having these issues since buying it January 2022. All the dealership wants to offer is there nasty attitude. I’ve been going to the same oil spot since I purchased the car. The man finally gave me a write up explaining what’s wrong with my car and why it’s not keeping oil. I have a theta engine that’s in dire need to be replaced.

  57. Avatar
    Reply
    Catherine Elam (Berrahou)
    April 6, 2023 at 2:41 pm

    I have had an oil consumption issue with my 2016 Kia Optima. I took it to a Kia dealership over a year ago and they ran an oil consumption test and my car’s oil was checked every 1000 miles with at least a quart low each time. The oil needs to be changed more than regularly due to dirty oil. I am constantly adding oil in between oil changes.

  58. Avatar
    Reply
    Ralph
    April 6, 2023 at 12:16 pm

    Bought a used Kia last year for my son. He loves the car but it began burning oil a couple months ago. Car is now at 97k and adding a quart around 1000 miles but getting worse. Called Kia and car has short block warrant for 10 years in service or 120k miles. Long block is for life of car but only under knock sensor and excessive bearing wear – not for oil consumption. This is crazy – it’s NOT normal for cars to burn oil with so few miles. My 2008 infinity g35 has 196k and doesn’t consume a drop.

  59. Avatar
    Reply
    Lee
    April 5, 2023 at 4:17 pm

    I have to put oil in my car once a week. There is no leaks but the oil is constantly low.

  60. Avatar
    Reply
    Brandon Benke
    March 27, 2023 at 12:50 pm

    I have just noticed my 2017 Kia sportage has gone through 4 quarts of oil in 2300 miles since my last oil change. I contacted the dealer to see what I need to do. I am waiting for them to call me back. Please let me know what I need to do to join the class action.

    1. Christopher
      Reply
      Christopher
      March 29, 2023 at 1:47 pm

      Brandon, nothing you need to do. Just keep all receipts of any service performed to the vehicle. Also subscribe to this page to be alerted when news breaks.

      1. Avatar
        Reply
        Janiece Moore
        April 11, 2023 at 7:03 pm

        I’ve noticed my 2017 Kia Sorento is burning oil. How do I join the lawsuit?

        1. Christopher Rossen
          Reply
          Christopher Rossen
          April 13, 2023 at 8:44 am

          Nothing you need to do Janiece. A class action if/when comes to a resolution will cover all qualified owners.

  61. Avatar
    Reply
    Tammy
    March 20, 2023 at 9:12 pm

    How do I join the lawsuit? Kia Optima 2016 burning oil excessively. Having oil consumption test but I’m sure kia will screw me like everyone else

    1. Christopher
      Reply
      Christopher
      March 22, 2023 at 2:57 pm

      Tammy, nothing you need to do at this point. You may want to subscribe to this post to be alerted when an announcement is released.

  62. Avatar
    Reply
    Linda
    March 16, 2023 at 3:50 pm

    How do I join the class action lawsuit….2015 Kia Optima is consuming excessive amounts of oil.

  63. Avatar
    Reply
    Yvette Lee
    March 16, 2023 at 10:40 am

    I’m having this issue I have a 2018 Kia optima and I’m putting two quarts a week in my car dear won’t fix

  64. Avatar
    Reply
    Sheila Sullivan
    March 9, 2023 at 9:03 am

    Bought my 2013 Kia Rio new in Jan. 2013. Everything was fine for a couple of years then the check engine light came on. Took it to Cumberland Kia in Cookeville Tn. where I purchased it. They checked it out , got the light off and said everything AOK. That was the first of many trips to the Service Dept. for the same issue. Each time the same result. In August 2022 the engine light came on again followed by the oil light, Before we could get to the exit the car died. Car warranty expired but wasn’t for many service call visits. Ask service dept. for my maintenance records and they have deleted everything on the engine light. Any advice? Thanks.

    1. Christopher
      Reply
      Christopher
      March 9, 2023 at 10:22 am

      Have all the recalls been performed on this car Shelia? Do you have all records of oil changes? These are the things you will need to get some action.

  65. Avatar
    Reply
    Jennie Honarvar
    March 7, 2023 at 6:39 pm

    2017 KIA Optima LX vin 5XXGT4L38HG134770 was sold to me
    with the Oil problem.
    I went to all possible means to find the oil problem.
    This 2017 KIA Optima LX was not performing properly and every month needed services at repair shops mounting hundreds of dollars. Then, thousands of dollars to replace the engine.
    9/15/21 purhased KIA with oil. Added oil.
    9/20/21 low on oil. Added oil.
    10/11/21 oil, low oil ‘Jiffy Lub’. $42.45
    10/18/21 engine stopped, check engine light
    ‘KIA north Austin’ diagnosed $140.00
    10/19/21’ KIA of south Austin’, with the problem, engine stopped, check engine light.
    KIA repair shop would drive 2017 KIA Optima LX until problem repeats.
    So they removed the KIA back-up camera, and
    disconnected the KIA Cruise Control and Bluetooth.
    12/03/21 engine stopped, check engine light.
    I Replaced oil & spark plugs.
    01/03/22 check engine light, engine stopped.
    Next day: I found another auto repair service.
    01/04/22 report oil ‘Tech One’ flush engine.
    $80.00
    03/09/22 report black oil ‘Tech One’ flush entire system. $904.00
    05/10/22 engine stopped, check engine light. Check Engine light
    05/17/22 engine stopped, check engine light.
    Towed to ‘Precision Auto’.
    Replaced engine on 06/25/22 $8,888.00
    5 month history of 2017 KIA Optima LX oil:
    I purchased 2017 KIA Optima LX at mileage 86,560.
    I Replaced 2017 KIA Optima LX engine at 91,000 miles.
    I drove the 2017 KIA Optima LX 4,000 miles.
    I spent more than $10,500 to fix the oil problem.
    I went to all means possible to find the oil problem.

  66. Avatar
    Reply
    Molly Barnett-Melton
    February 26, 2023 at 4:58 am

    My 2017 Kia Forte has been burning through oil like crazy I have had to top it off in between changes. My car has 95,000 miles on it and it had issues with oil burning up quickly and there for a while my car would stalls it stalled on the highway once which was terrifying. And two weeks ago I went out to leave for work and my car wouldn’t start. I can’t afford to get it moved anywhere and I can’t even afford to fix it as I’ve been out of work due to my mother becoming ill and then passing away. I’m still paying on the vehicle.

  67. Avatar
    Reply
    Jermaine Foster
    February 25, 2023 at 1:19 pm

    I have been having oil consumption problems with my 2017 Kia Sorento for sometime. I bought it as a certified vehicle but the dealership doesn’t what to investigate the problem. They tell me if upon breaking down the engine they find that the problem is not covered I would be responsible for thousands to fix and reassemble the engine. What’s more there is a long list of cars that are being repair or investigated for the same and I would be without my car for months. I regularly have to add oil between oil changes. Where do I send my complaint so that I could be added to the case action suit?

    1. Christopher
      Reply
      Christopher
      February 26, 2023 at 7:30 am

      Jermaine, to be alerted to breaking news, either subscribe to this page or add your complaints here.

  68. Avatar
    Reply
    Alisa
    February 19, 2023 at 10:17 pm

    My 2014 Kia Rio is burning oil every 3 weeks I have to get it refilled it has 215000 on it. It should last over 300000. We need to do a class action lawsuit.

    1. Christopher
      Reply
      Christopher
      February 20, 2023 at 8:26 am

      Hi Alisa. You don’t need to do anything to join, but I would recommend adding your complaint here to be notified as soon as news breaks. Hope this helps.

  69. Avatar
    Reply
    Shawn
    February 18, 2023 at 7:54 pm

    Where do you file complaint any particular sir my Kia soul2015 is going thru like 4 qt very fast this month it just started with the blower motor then the alternator started fuel pump module an now the oil no sign of effete it’s going my back windows is great think it may be Transmission next not to mention it won’t accelerate it has cost me well over 700 in just parts an still isn’t fixed correctly

  70. Avatar
    Reply
    Morris Schnyder
    February 18, 2023 at 12:05 pm

    I have a 2018 Kia Sorento with the same excessive oil consumption issue. The only solution I was offered by the dealer was the combustion chamber cleaning. Please keep informed on this Class Action lawsuit.

  71. Avatar
    Reply
    Fran Swindell
    February 11, 2023 at 1:21 pm

    My 2016 Kia Soul began having issues at approximately 75,000 miles. Kia never told me about the problems. It is now >100,000 on the odometer and they are saying it is not under warranty. I am in the process of doing the Excessive Oil Consumption test. It has gone in to limp home mode several times in traffic, once on the interstate!

  72. Avatar
    Reply
    Dale Figueroa
    February 8, 2023 at 2:33 pm

    I have a 2015 kia sadona that the olive light never come on and with in 3k of a oil change it had used up all the oil and the kia dealership on rockwall tx told me yep your engine is bad it will be 10k to fix. So ite been sitting under my carport for the last 2 years now. With 107365 miles on it. Would not recommend this dealer as I asked how they checked and they just told me it’s knocking well no shit why I had it brought in and they charged me over hundred dollars to tell me what I already knew. But couldn’t tell me what parts ware bad and just that I need a new engine real winner’s there boy

  73. Avatar
    Reply
    Joelyn Blaskovich
    February 6, 2023 at 9:39 pm

    I complained about the burning oil and they had me bring her in. I had to pay for an additional oil change even though i had just done one 300 miles ago. The sealed off my oil can and all things related and told me i could not check my oil for 1000 miles. I complained that this seemed very unsafe and they did not care. This procedure is mandatory for the warranty. After 300 miles there was a burning plastic smell that I reported. i was inhaling and getting dizzy from the toxins it was giving off. Today my engine sized after only 600 miles. They would not even provide a tow. They said the next step would be for me to pay them and additional 200 to do a sludge test. if there was sludge my warrenty is void. I feel harassed knowing this is a very common problem for my make and model.

  74. Avatar
    Reply
    Chris
    February 5, 2023 at 4:50 am

    I bought a pre-owned 2016 Santa Fe from Centereach Hyundai in June of 2020 with 50k miles on it. I purchased the extended warranty, platinum package, and I was also told that I’d get free oil changes for 3 years. I should have looked more carefully because they charged $1100 for the maintenance contract. I took good care of the vehicle changing the oil every 5 to 6.5k under the suggested maintenance. I was a day out from getting my oil changed in mid November 2022 when I noticed a knock. I thought it may have been bad gas so I brought it to my mechanic next morning. He told me it was very low on oil. I had no warning (Check Engine light). I immediately brought it to dealership only for them to tell me the motor was bad. I was at 87k well within original warranty. While waiting for a ride, because they had no courtesy vehicle available to provide me even though that is part of my extended warranty, they tried to talk me into a new vehicle which was a 7 yr loan at 8 percent interest. I was still upset because of the news about the motor and I almost went for the deal but it was suppose to be contingent upon the motor being replaced in my current vehicle. They held a down payment on the new Tucson but sold the car 4 days later and gave me the down payment back. Hyundai corporate denied the claim immediately I provided maintenance records to no avail. They sent it directly to the extended warranty. They have sat on the claim for almost three months. I have rented, borrowed, and taken public transportation while still keeping up with loan payments on the Santa Fe. I’ve been blown off and treated rudely specifically by a case manager named Henry. I finally received good news on the 25th of January they are replacing the motor, but honestly at this point I want my money back!!! I will never buy a Hyundai again. This manufacturer is horrendous!!! I hope this class action suit that I’m in goes through!!

  75. Avatar
    Reply
    tyler stattin
    January 30, 2023 at 9:35 pm

    How do i join the lawsuit ? I also am having these issues and getting the run round.!?

    1. Christopher
      Reply
      Christopher
      February 3, 2023 at 8:38 am

      Nothing you have to do at this point to be part of the class action. However, we recommend adding your complaint so that you get a notification once a decision is announced.

  76. Avatar
    Reply
    Ricky Moore
    January 29, 2023 at 10:45 pm

    2013 sorento getting worse 2 quarts a week normal driving

  77. Avatar
    Reply
    Michelle
    January 25, 2023 at 9:37 pm

    My 2013 Elantra was running fine. Yes it did used oil.Then one day I got in and noticed the service engine light was on. I looked in my book and said it was save to drive to dealership. I stopped by the grocery store on the way there and the car never cranked again. I had it towed to two different auto shops and they state it is the engine. I feel that I need to be part of this lawsuit. Please email me the information.

  78. Avatar
    Reply
    Olivia cosby
    January 21, 2023 at 11:19 am

    How do I join the class action law suit?

  79. Avatar
    Reply
    Amanda Green
    January 19, 2023 at 1:50 pm

    I have a 2020 Kia Optima and I am now having trouble with my oil. I have always serviced my vehicle regularly. The other day I was driving and my oil light came on. I took the vehicle to get looked at and I was told my motor is burning oil. I was told my car holds 5 quarts and I was down to 1 quart and that is why my oil light had come on due to my oil being low. How do I get Kia to fix this issue.

    1. Christopher
      Reply
      Christopher
      January 19, 2023 at 3:30 pm

      Amanda, this is a widespread defect. If the dealership won’t fix the issue under warranty, then your next recourse is to wait for this case to settle.

  80. Avatar
    Reply
    Devin
    January 19, 2023 at 2:04 am

    2017 Kia Sportage. Car will stall out from idle occasionally or die while driving but I almost always am able to restart it after trying a few times Then I started noticing the flickering oil light when I was braking and that my oil consumption is SO BAD. I’m 2000 miles into my newest oil change and have had to add 2 full quarts. It started flickering again today so a third quart is in the future.
    What do we do to have this thing evaluated?!! I’m over 100k miles now and the problems are getting so much worse.

  81. Avatar
    Reply
    Kelly
    January 17, 2023 at 5:13 pm

    How do I get in on this. I am currently effected by this with my wheelchair accessible vehicle for my child. I cannot get him to college daily or to work. Please help me.

    1. Christopher
      Reply
      Christopher
      January 19, 2023 at 9:00 am

      There is nothing you need to do to join this lawsuit Kelly. However we recommend you add your complaint so when a settlement is announced, you receive an email alert. Add your complaint here.

  82. Avatar
    Reply
    Laurie Gibbs
    January 15, 2023 at 1:58 pm

    Same for my 2018 Kia Optima. Had religious oil changes and all of a sudden my oil consumption is through the roof. Just had an oil change and oil light is on. Went to get service and completely empty. Had 3000 miles left before next oil change. Disgusting that once car is paid for car acts up. Takes 2 quarts of oil every few days.

  83. Avatar
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    carlson channell
    January 13, 2023 at 2:09 pm

    Purchased 2017 kia optima 6/2021, 40,000 on odometer, ck”d oil after 2200 miles and had to add 2 qts of oil. i ordered a car fax and found that previous owner was using lube stop for oil changes,called them for info on my car. they changes oil roughly every 5000 mi. it was noted in their records that there was no oil on the dipstick all 3 times it was brought in for service. i took car in to dealer and they ran cleaner thru engine and that cleaned it up. i now have 57000 on odometer and i am at at roughly 1300 miles per quart of oil. Unfortunately car is out of warranty now and it costs approx 600.00 to get the system cleaned again. It’s a total joke for the company to sale this car.

  84. Avatar
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    Jacob W
    January 12, 2023 at 2:33 pm

    Same thing happened with mine. I bought my 2018 Kia Sorento new and had regular oil changes to the best of my memory. I get a check engine light and a couple stalls from idle and take it to the dealership for warranty coverage. They take the engine apart and tell me warranty declined because of engine sludge. Never again will I buy from them.

  85. Avatar
    Reply
    Dan
    January 9, 2023 at 6:58 pm

    Our 2019 optima just started burning oil this fall, I didn’t realize it was an issue until the oil light started to occasionally flicker. So I took it in for an oil change and the tech told me the oil was very low with no leak and there was probably an oil consumption issue. This was mid Dec 2022. We traveled over the holiday and when traveling went over the 60k mark not knowing that the second owner warranty stops at 60k. When I called Kia they said it’s no longer covered. I asked if there have been problems with other Kia’s and she said, not that she knew of.

  86. Avatar
    Reply
    Stacey
    January 9, 2023 at 2:05 am

    I have a 2016 Kia Optima. The last few years I have not put much mileage on the car. Starting last year it burns through all of the oil in less than 3000 miles. I noticed an occasional flicker of the oil light (when rounding a corner) right before I found out that the oil was so low that it was not even registering on the dip stick. Today was the second time that this has happened to me, and I was not aware that this was a common problem until today. I have also experienced a problem with my headlights turning off randomly a few times. I read elsewhere of others having this problem.

  87. Avatar
    Reply
    Steven Cosmah
    January 7, 2023 at 7:49 pm

    On November 25th of 2021 my wife was taking my daughter and grandchildren home and our 2015 Santa Fe stalled and loss power with lights coming on the dash and coming to a stop. It would not start at all. My wife called me with a panic voice about what had happened. Unfortunately I was in a hospital at the time and had to had to the vehicle towed to a place close to our home. We had it towed to a local repair facility here in Inverness Florida. It being a holiday we had to wait until the next day for it to be looked at by the facility. They called me and told me they had gotten it started and sent me a video of the awful noise coming from our engine. They then provided the estimate for a replacement engine. It was $13500.00 – $15000.00 total cost. We dont have that kind of money to make the repair on the vehicle.

    We contacted Hyundai and they told me that after their investigation they have me the decision that our vehicle was not in warranty and not eligible to help with the repair. Our Santa Fe has been sitting in our driveway now for almost one year without being able to use it.

  88. Avatar
    Reply
    Jillian
    January 6, 2023 at 7:14 am

    My 2018 Kia Optima w/theta engine has an oil consumption issue and would like to be apart of this class action lawsuit

  89. Avatar
    Reply
    Kimberly Hoggard
    January 4, 2023 at 10:30 am

    I have a 2018 Kia Sorento with the same excessive oil consumption as everyone else. It makes me sick to read all of these stories and to know that Kia is doing everything they can to avoid it. My car is currently at a Kia dealership they’re telling me 1st that I needed a new motor now they don’t advise that but they have another suggestion but no matter what they’re not paying for it so I just need to know who it is that I need to contact to get this taken care of please.

  90. Avatar
    Reply
    Krystal
    December 29, 2022 at 1:02 am

    I’ve been having this same issue with my 2015 optima. I carry oil with me because I’m constantly having to check oil level in between the oil changes. At my oil changes I’m told my oil is dirty and low.

  91. Avatar
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    Kay Hughes
    December 28, 2022 at 12:56 pm

    The oil flickered on and off, but the next service was not due for another 2000 miles. I went the the service station that I have been going to since purchasing the car. They looked at the oil gauge, it was dirty and very low. They informed me of the oil usage problem and that it should be taken to the Hyundai dealership. The recall listed at Hyundai is for Anti-lock brake system. I had to search for the oil usage problem on line. I am taking the print out of the oil usage problem to the dealership that I have an appointment with, hoping they will address the problem.
    I don’t see that there is an actual Hyundai fix for this or that there is an cut off date for remedy for the problem. The service place said there was a cut off date.

  92. Avatar
    Reply
    Kareena Herman
    December 27, 2022 at 9:33 pm

    We have this issue happened took into the dealership and they replaced the whole engine and it is happening again to this second engine about 6,000 miles outside of warranty. We keep checking the oil but the sensors are going off and it burns through oil quickly.

  93. Avatar
    Reply
    Brian Luscombe
    December 20, 2022 at 4:20 pm

    I have 51,000 miles on my 2016 Kia Optima and it is starting to burn oil like crazy. I had to put 5 quarts in over the last 5,700 miles. Dealer refuses to cover under Pre-Certified Owner coverage or lawsuit coverage. They are installing a “tamper-proof oil cap” and want me to drive it for 1,000 miles. Then they say I will have to spend close to $500 to get engine cleaned out!

    1. Avatar
      Reply
      Tim
      January 4, 2023 at 1:38 pm

      Sell that car now. Kia will not honor replacing engine under warranty. I am currently going thru aggravation on same issue. 2016 Kia Optima – went in for several oil consumption tests and Kia denied any wrong doing. Told me it was normal oil usage . Had to add 1 -2 quarts of oil every other week (roughly 200 to 300 miles) per every other week usage. They will drag you out till your original warranty expires and then tell you your not covered when motor blows. They wont honor the history of oil consumption testing and other related repairs due to oil consumption. SEEL THAT CAR NOW!!! AND BUY ANYTHING ELSE OTHER THAN A KIA OR HYUNDAI

  94. Avatar
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    Juan D.
    December 19, 2022 at 1:02 pm

    I have a 2015 Kia forte that has been low or having no oil at the last 3 oil changes. Car is still under warranty at 90k miles. I am doing an oil consumption test now at a Kia dealership.

  95. Avatar
    Reply
    Kimberly Hoggard
    December 13, 2022 at 5:12 pm

    I have a 2018 Kia Sorento. It has used excessive amounts of oil for a long time now. I just took it to be looked at by someone other than Kia and they informed me that it has half the compression it is supposed to have. It needs new seals or possibly a whole new motor.

  96. Avatar
    Reply
    John
    December 13, 2022 at 3:30 pm

    Hello,
    My 2017 Hyundai Santa Fe Limited AWD, seized up while driving down the freeway at 103,000 miles. It was 3.5 quarts low on oil, and had been about 6500 miles since the last oil change.
    It has the 3.3 motor, and there was no warning. This motor doesn’t even seem to have a low oil monitoring system in it.

  97. Avatar
    Reply
    Joseph kennon
    December 5, 2022 at 1:41 pm

    2016 Sorrento using 2 quarts of oil battery 500 miles and Kia won’t do nothing about it been dealing with this since my car had 54,000 miles on it and it just now has 78,000 on it. Kia tells me that’s the way those motors are.

  98. Avatar
    Reply
    Mo
    December 2, 2022 at 9:05 pm

    How can we support the lawsuit? It is ridiculous how this is being handled … I was taking care of my it by myself checking oil level ever couple of weeks .. then was ‘advised’ by the dealership to do the ‘oil consumption test’ and not to top up oil myself to keep testing results valid… I do that .. 3rd test, oil consumption 2 quarts in 1000 miles .. engine light on .. warranty claim denied .. resale value dropped ..

    I am surely not the only one .. we are probably thousands of consumers who are going through this and the way Hyundai is trying to dismiss the class action lawsuit and escape responsibility is outrageous..

    Any suggestions or thoughts?

    1. Christopher
      Reply
      Christopher
      December 5, 2022 at 8:37 am

      Hi Mo. This is big case which will take some time for the court system to work through. Continue to stay on top of your oil consumption problem, and subscribe to this post. As soon as our partner attorney provides an update, it will be posted here immediately.

      1. Avatar
        Reply
        Renee C Solway
        April 8, 2023 at 11:36 pm

        Hi Chris, has anything been posted about this lawsuit yet? I just got a 19k bill due to Hyundai refusing to replace my engine that seized! It’s a 2014 Sonata which is not on the oil consumption just but it directly related to why my engine seized! Please keep me updated! Thanks!

        1. Christopher Rossen
          Reply
          Christopher Rossen
          April 10, 2023 at 6:57 am

          Renee, nothing yet but will connect with the attorney on this case and ask for an update. If you haven’t already, please subscribe to this post for updates.

  99. Avatar
    Reply
    Lorraine Catt
    December 1, 2022 at 10:44 am

    I have a 2016 Hyundai Tucson and I have to add 8-10 quarts between oil changes.
    My mom borrowed my dad’s 2014 Kia Sportage and the engine just ceased. She was unaware that she had to add oil frequently as it’s my dad’s car and he didn’t tell her.
    These vehicles are garbage.
    For mine, I never get an oil light. My engine light comes on so I add oil and in a day or two it goes back out for about a week
    So sick of never getting assistance

  100. Avatar
    Reply
    Darrel Newsom
    November 29, 2022 at 6:15 pm

    2016 Optima only 81000 miles and is burning oil like crazy. The oil light came on for a second and went off, checked the oil and was down 4 quarts ( just had oil changed 3000 miles ago). Car is only driven to work one day a week 70 miles round trip. My wife has been working from home since the pandemic started.

  101. Avatar
    Reply
    Ricky Moore
    November 27, 2022 at 12:07 pm

    2013 kia sorento using quart to 2 between changes if taking trip have to keep check on oil been going on for while just found out about suit

  102. Avatar
    Reply
    Isaac
    November 23, 2022 at 11:59 pm

    Thanks for this info. Kia Sorento 2016 about 55k miles in 6 years. This has been a great car until this year. I purchased a certified pre owned with 100k / 10 year extended warranty. I’ve done all the required maintenance works on a regular basis.

    Did an oil change January 2022, and came back to a shop for checking something else, and the mechanic found out my Sorento almost had no engine oil in it. Went back to the dealership that I purchased this one from and did an oil consumption test. After driven 1k miles, they’ve confirmed the engine is consuming oil rapidly. They recommended a combustion chamber cleaning ($800), but they said it wouldn’t be covered by the warranty. They said that the certified pre owned warranty comes from another company, which is refusing to cover any items related to this issue — no chamber cleaning or engine replacement.

    1. Christopher
      Reply
      Christopher
      November 24, 2022 at 7:34 am

      Isaac, combustion chamber cleaning service will not solve the oil comsumption problems long term. Its a bandaid on a mechanical defect. This post explains why: Combustion chamber cleaning.

  103. Avatar
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    Joe
    November 23, 2022 at 1:12 pm

    My did the same, Hyundai want to charge me $8000 for the repair, oil change mine every 5000 miles. Never ever buying another Hyundai or recommend anyone.

  104. Avatar
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    Melinda Howell
    November 22, 2022 at 10:01 am

    I bought my 2019 Kia Sportage 6/16:22 Ans 2 weeks later I’m making a u turn Ans it stalls out Ans took a minute to start again check engine light came on oil light Ans batttery took it straight to the dealer but beciase it didn’t throw a code there was nothing theh could do car has 32,000 miles I’m just waiting for it to go out on me

  105. Avatar
    Reply
    Amber Miller
    November 21, 2022 at 2:11 pm

    Ever since I bought the 2018 Optima I been at the car dealership more than my own home! Really frustrated with the whole run around about the oil consumption tests and the song and dances. This song is over, someone at Kia better get it straight!

  106. Avatar
    Reply
    Mike Cook
    November 21, 2022 at 2:00 pm

    2017 Kia Sportage owner. Need to add oil every two weeks. Please keep me informed with the lawsuit.

  107. Avatar
    Reply
    Tim McCollum
    November 18, 2022 at 12:46 pm

    Just a follow up:
    In my above post I spoke of the service engine light activating because of the excessive oil consumption, which required adding a quart of the top emission system cleaner to the fuel which finally got the light to go off. This was around 2 weeks ago.
    Yesterday morning, on my wife’s 35 mile trip to work on the interstate the light reactivated, with the same OBD II code being set showing the emission system not functioning properly and well below minimum standards, again. These engines are total garbage, as in only 2 weeks the defect has allowed so much oil loss that the catalytic converter has again become disfunctional. Having the catalytic converter replaced is NOT CHEAP, and even if it was changed the new replacement would be ruined in a very short time frame. I don’t foresee this engine lasting too much longer, what with these major problems. What are people such as ourselves to do? You know, the honest hard-working Americans who live on a fixed income, pay our bills, and follow the laws of the land. Only to be conned and ripped off by an unscrupulous car manufacturer that provides a defective product, and refuses to stand behind their promises and warranties. These situations need to be addressed ASAP.

    1. Avatar
      Reply
      Jennifer Lynn Stabley
      January 25, 2023 at 4:50 am

      Hey there Ikea 2014 Sorento started running weird well over a year ago and when I check the oil it was completely dry so well for a period of time I Rec adding oil I got my oil changes finally took it to Kia they made me pay $100 for an oil consumption test which showed my engine was burning oil which I already knew and they kept telling me the catalytic converter code was coming up it wasn’t the engine I asked could the engine burning oil destroy the catalytic converter he says no I said well according to my research it can and then when I went back and for them to check after my consumption test was done he changed his story and said oh yeah absolutely my catalytic converters destroyed it was the day before my son’s birthday November 22nd 2022 driving him to school and to celebrate his birthday with his friends and the card seized up I sat in the parking lot someone had to come pick us up it wouldn’t go over 5 miles an hour I’m still not driving it I had it towed to a Kia dealership an hour away because they convinced me over the phone they would replace the engine long story short they said no it’s not throwing the code so now you have to pay us $200 and then I had to pay another couple hundred to have it towed home so in total I spent $600 for nothing being a single mom of a child with special need to as therapies and doctor’s appointments and having to borrow somebody’s car because they refuse to fix my car they refuse to replace the engine they wanted over 8 Grand to replace the engine and I said the same thing why would I do that if it’s going to destroy my catalytic converter again his response was well your bat in zero for zero today aren’t you so frustrating this is a huge problem in these cars and I’m just sick of it and they need to replace it and they need to replace the catalytic converter too and knowing that it’s destroying it

    2. Avatar
      Reply
      Brenda Cottrill
      June 12, 2023 at 5:53 pm

      Excessive oil consumption-1-2 quarts per week Losing power

  108. Avatar
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    Christina L
    November 16, 2022 at 9:59 pm

    I too have a 2019 Kia Soul and a few months back my car has stalled randomly and didn’t know why!! I was well under all warranty miles but when you go to make appointment in my area it’s 3months before you can even get an appointment to get any issues looked at so your forced to outsource a mechanic to not cause further damage to the vehicle!! Ughhh then that issue seem to go away as it happened less! Then I was hearing noises and my car would not accelerate as it shoul I once again call A dealership to set an appointment it was once again a 3 month wait to even get seen for my issue!! I called around and found an appt 1month 1/2 sooner I take it in and gues what they tell me now at 90,000 to 95,000 miles oh we don’t hear anything and we see sludge in the oil area I was like I get oil changes regularly also I didn’t understand but nothing else was found wrong so they say and as I leave dealership I hear the same noise !!’ But they didn’t ! They know people need their car and have to drive so they avoid certain problem so they don’t have to honor the warranty!!’ I will join any lawsuit against this corporation!!

  109. Avatar
    Reply
    Tim McCollum
    November 15, 2022 at 5:40 pm

    My wife & I purchased this 2017 Kia Soul, 2.0 ltr, new from a local dealer in Cartersville, Georgia. We were looking at the other models with 1.6 ltr engines when the saleman suddenly suggested this vehicle that was being housed in their warehouse. I was suspicious from the start, as it was quite evident from how dirty it was and the huge amount of dust on it when he brought it to the dealership about 20 minutes or so later that it had been in storage for many months. I mean, why would you leave a brand new, in demand vehicle sitting for months in a warehouse and allow it to become this dirty? Nevertheless, it was my wife’s choice as it was a new work transportation for her daily commute of ~75 miles round trip. We had purchased 2 previous new Kias, 2008 Rio 5 & 2013 Soul 1.6 ltr, from this dealership and thought they were trustworthy. The vehicle is currently showing in the 99,000 mileage range. It has always been extremely well maintained (as have all of our vehicles), with regular oil changes and other services done at the dealership until the program expired. I’ve kept the maintenance performed since, using only the finest lubricant & filters available, regularly at 3000 mile intervals. I am a mechanic and am knowledgable in just about every area of vehicle maintenance/repair, extending from passenger vehicles up to semi truck/trailer rigs, having run my own shops in the past and been employed by several others over the years. I am experienced in virtually all aspects of vehicle repair/maintenance. I keep a written maintenance record in the back of the owner’s manual showing type of lubricant used, brand, date of service, current mileage, etc. It has been loosing oil between changes for quite some time, as I keep a regular check and top it off weekly (1/2 quart per week at least). It doesn’t smoke, that can be seen, and has no oil leaks. It was only when I recently changed the spark plugs that I realized where the oil had to be going. The #3 cylinder with the coil/plug below the fuel regulator (you know, one of the parts that have been known to cause the fires) apparently is the culprit, at least the most prominent. That plug had significant carbon deposits. And then a few weeks ago the service engine light activated, the code showing that the emission system was not funtioning correctly and below minimum standard. Of course the excessive oil consumption is ruining the catalytic converter, along with other major engine components. After putting in an emission system cleaner into the fuel the light eventually turned off, but of course we all know this is simply a temporary solution and does nothing in regard to the factory defect and damage to the engine from said defect.
    My wife & I are in our early 60’s currently and she had recently pulled some funds from her retirement to pay off both my vehicle and this Kia Soul. I’m disabled and we needed to cut expenses to allow breathing space on our monthly expenses. She did this as we expected these to be the last vehicles we’d likely need to purchase. Now, it appears that we’re looking at having to replace this Kia so that she will have reliable transportation to & from work until she will be eligible for retirement. This is totally unacceptable, and as it is readily apparent to any knowledgable person that these problems are the result of shoddy workmanship and manufacturing, the manufacturer should/must be made to rectify these problems. We will never purchase another Kia product. Thank you for your help and for keeping this relevant information available.

  110. Avatar
    Reply
    Richard Bay
    November 11, 2022 at 8:43 am

    We bought a 2018 Kia Soul 1.6L because my other vehicle is a Silverado for pulling my boat. (I am a fishing guide so I need the truck). Anyway we saw it with 79,000 miles and thought what a bargain. Love the whole car and luckily I’m savvy enough to have heard a slight knock. Quart low after 1,000 miles. Had engine flush, new gaskets: head and valve cover and it is worse. Now nearly a quart after 750 miles. This is BS but I can’t find how to add my name to the class action suit. Please help. TIA Rich

    1. Christopher
      Reply
      Christopher
      November 11, 2022 at 10:17 am

      Richard this is an ongoing case, so you won’t need to do anything to be considered a part of a potential class action settlement. If this case settles, anyone who was affected would be able to claim compensation. But we do recommend adding your complaint so we have you on record and send you any important updates that pertain to this lawsuit. Hope this helps.

      1. Avatar
        Reply
        Richard Bay
        November 15, 2022 at 9:21 am

        How do I add my complaint?

        1. Christopher
          Reply
          Christopher
          November 17, 2022 at 7:45 am

          Richard, please follow this link: Add Your Car Complaint

          1. Avatar
            Lou Cicalese
            May 18, 2023 at 8:39 pm

            Same issue as all the others
            2017 Kia Soul+
            1 qt every 600 miles Dealer says it is within Kia specs. I am calling BS on this… I am an aircraft mechanic. I told the dealer that I was born at night. But it wasn’t last night!
            How can I add my name to the class action?
            Bev Smith Kia , Fort Pierce, Fl

      2. Avatar
        Reply
        Shavonne Bolden
        November 16, 2022 at 2:19 pm

        How do we go about making a complaint as my 2017 Kia optima is having these same issues I’ve gotten a tune up battery replacement I’ve been getting an oil change twice a month with having to add more oil in between
        Those times. Now my engine light is on and I got an oil Change yesterday the engine light is on and my car is shaking I’ve had this car two years.

        1. Christopher
          Reply
          Christopher
          November 17, 2022 at 7:47 am

          Shavonne please follow this link to add your car problem

          1. Avatar
            Brenda Cottrill
            June 12, 2023 at 6:41 pm

            Mine did the same .the oil light doesn’t even come on till too late. Help me with this class.action

          2. Avatar
            BRENDA J COTTRILL
            June 13, 2023 at 10:17 am

            My car i sdoing same thing how do Ijoin this law suit

  111. Avatar
    Reply
    Felipe Tavares
    November 9, 2022 at 5:44 pm

    I bought my Kia Optima S 2019 6 months ago and doing a routine oil check, I noticed that the level was very low. I took to a place to a oil and filter change ONE month ago and the oil level is already lower than the minimum. I dont see/feel any smell or sign of smoke, and no leaking at all. My garage doesnt have a single drop of oil on the ground. I now know, by reading some info and comments in this page, that my engine has serious issues. 🙁

    1. Avatar
      Reply
      Felipe Tavares
      November 10, 2022 at 11:23 am

      adding some info: my car has now something around 65.000 miles. I bought it in May/22 with around 62.000 miles, from a big branded dealer here in Texas.

    2. Avatar
      Reply
      Sara hillis
      November 29, 2022 at 9:12 pm

      My sons 2017 kia optima hybrid is currently waiting at kia for a new motor, he is up to date on service and currently has 61,000 miles on his car. Kia requested service records because he had oil changed once at a car shop.we are hoping they replace engine at no cost. We are currently waiting for an answer.

  112. Avatar
    Reply
    Cary Barfield
    November 9, 2022 at 2:53 pm

    How do I join the law suit my kia soul has just run into the same issue

    1. Christopher
      Reply
      Christopher
      November 10, 2022 at 7:16 am

      Cary this is an ongoing case, so you won’t need to do anything to be considered a part of a potential class action settlement. If this case settles, anyone who was affected would be able to claim compensation. But we do recommend adding your complaint so we have you on record and send you any important updates that pertain to this lawsuit. Hope this helps.

      1. Avatar
        Reply
        Upset Kia buyer
        December 16, 2022 at 3:09 pm

        How do we add our 2019 Kia to the at least a quart a week with documentation of oil changes

  113. Avatar
    Reply
    Steven McRae
    November 1, 2022 at 2:10 pm

    My 2014 Kia Rio lx is consuming oil at an alarming rate this has been consistent since I purchased car at 59000 miles. It consumes 5 quarts in like a week. Wasn’t aware had a lawsuit against Kia.

  114. Avatar
    Reply
    Dana
    October 31, 2022 at 11:21 pm

    I own a 2016 Kia Sorento, second owner. I was driving on a very busy highway in the left lane over 65 m/h, my car suddenly slowed down and started shaking. I crossed 3 lanes and barely made it to the shoulder without getting killed while others were passing me at a very high speed. The car stalled.
    I had it towed to a dealer. I am told I need an engine replacement and it’s not covered under warranty and that it will cost me around $10000. The car has over 75000 miles, has been using excessive oil. I need help. I need a car to commute to work and to school. I spent a lot of money to buy this car. It was supposed to last many more years. The car has been at a dealer.

    1. Avatar
      Reply
      David
      June 6, 2023 at 12:22 pm

      Hello,

      I also have KIA 2016 model. I’ve the same problem with oil loss/burn engine. However, my car is still functional to date. I’m currently under 1K mile test to determine warranty action? I won’t hold my breath on reliability KIA will fix this issue? I need full engine replacement…

  115. Avatar
    Reply
    Sheri
    October 28, 2022 at 8:51 pm

    I have a 2018 Kia Soul with a. 2.0 GDI motor the same motor that is involved in the last lawsuit. I was driving around 75 miles with the cruise control and the RPM’s were at 5. I thought it was due to going uphill but when we were on level ground it still was high.. I took it off of cruise control and that’s when my engine started shaking and the engine light was blinking. No oil light, it never over heated. It drove fine, but was just really shaky. I made it home and had it towed to the nearest Kia dealership when I was told I had a blown head gasket. I was also told that my engine block cracked and that I need a new engine and its not covered under warranty both for the the 100,000 warranty nor the lawsuit warranty. They want me to pay 7 grand for a new engine. I am a single mom and need to get to work. I might get fired and they don’t offer anything. There is a current TSA with Kia service centers about the Oil consumption. I am lost I might have to declare bankruptcy if I can’t get help. I can’t keep paying for a car I can’t drive!

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    Sharleen
    October 24, 2022 at 10:40 am

    how do you join the lawsuit? I have a 2014 sorento with this oil consumption problem. I was told it wasn’t under this recall & they can’t do anything about it because I am outside of warranty & I’m not included in the lawsuit.

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      M McFarland
      November 2, 2022 at 5:17 pm

      In addition to my first comment on 20 October. There is also excessive excelleration that has started in the last two years. My mileage is 124331. I don’t drive much being disabled. Usually once a week for errands. More of I have doctor appointments. Which has been several issues this last year. This oil consumption issue is above and beyond.

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    Amber Grayson
    October 21, 2022 at 1:27 pm

    I have 2 years worth of oil change Information from my kia service department. As well as 3 oil consumption tests done with no resolution. I have a 2018 kia optima.

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    McFarland
    October 20, 2022 at 9:23 pm

    I stumbled onto this class action situation by accident. I have a 2013 Kia Soul echo. I purchased it used in 2015.
    Just recently, 15 September 2022, had an oil change at Jiffy Lube. They told me there was no oil on the dipstick. First time and thought it very unusual, considering I do regular oil changes and maintenance on this vehicle, not wanting to have any major issues. From day one had issues with alignment. Recently replaced just about the entire underneath of the vehicle. Best it ever handled.
    I just checked the oil on,18 October 2022, it was below the full mark. Went back to Jiffy Lube, they added less then a quart. Then oil looked dirtier than it should for only a month old. I was told it was my engine.I maybe a female but, I didn’t fall off the turnip truck yesterday. I know how to do a proper PMCS on vehicles bigger than this Kia Soul. I’ve never had a leak, oil light come on. On occasion it has sounded odd. Like it was low, but, thought it was just cause the engine was still cold. After doing errands today. I now have an oil leak. I don’t like what I’m reading. Never had vehicle issues, with my Toyota Camry. This is unexceptable, vehicle isn’t even ten years old. For it to be dismissed as something normal for it to burn oil. No, not exceptable.

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    Bobbie Jo
    October 19, 2022 at 9:27 pm

    2015 kia sorento.. The engine already replaced through the knock sensor class settlement. The engine in it now is just hitting the 100k and I am putting at least 3-4 quarts in between every 3k oil change. Brought it to my mechanic to look for leaks and he said there was no leaks and i am burning it. I can smell the burning more and more as of recently. I have already gone through 3 catalytic converter’s within two years. after 1k miles the oil is dark black and just barely showing on the dip stick.

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    Susan Staples
    October 18, 2022 at 6:15 pm

    Similar story- We own a 2017 Kia Sportage. 94k. Had a usual oil change several months ago per usual when he said the oil was very low. He changed/filled it and after another 1,000 miles checked it myself – bone dry. Took to auto mechanic and he knew of KIA’s oil consumption problem. No leakage issues. Filled it and marked it and said to come back in 500 miles. That was today and it need another quart. Auto mechanic said it will only get worse with time. Livid.

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    Sarah Zigler
    October 15, 2022 at 3:07 pm

    2017 Kia Soul
    Documented proof of regular and timely oil changes. We have to regularly check the oil because the low oil light no longer comes on. The engine light came on recently so when we checked the dip stick no oil was present on the stick. This was after an oil change and the car had only been driven 2,358 miles. Prior to all of this the car had been in the dealership for two excessive oil consumption 1000 miles tests.

    Supposedly it passed the second test because it burnt .5 quart of oil.
    Just had it in again today 10/15/2022 but because we put oil in it to drive it to the dealership they denied our claim of excessive oil consumption. Now we will drive it and when it no longer shows oil on the dip stick ( which won’t take long ) we will make yet another appointment.

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    Joe Hielscher
    October 14, 2022 at 6:55 pm

    I have the same symptoms on a 2015 Kia Soul that started consuming 2-3 quarts in 1000 miles. We have serviced the vehicle according to the required maintenance schedule since we purchased it new. The dealer performed the 1000-mile consumption test, which it failed. Following that, we were charged $1250 for Combustion Chamber Cleaning which is documented in TSB 222 as a “Repair”. We were told further that our Kia “was not under a power-train warranty” though it only has 82k miles, so it is covered for 10y/100k. Coverage was denied by Kia-USA and the dealer with both claiming that combustion chamber cleaning is a “Maintenance” procedure. It is not documented in required maintenance intervals in the owner’s or warranty manual.

    I will be appealing the denial of the repair under the power train warranty to arbitration as Kia USA has rejected it.

    How do we join the class-action lawsuit and get the cost of the combustion chamber cleaning refunded, and proceed to engine replacement if that is necessary?

    1. Christopher
      Reply
      Christopher
      October 18, 2022 at 6:50 am

      Joe this is an ongoing case, so you won’t need to do anything to be considered a part of a potential class action settlement. If this case settles, anyone who was affected would be able to claim compensation. But we do recommend adding your complaint so we have you on record and send you any important updates that pertain to this lawsuit. Hope this helps.

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        Yoni Fernandez
        November 19, 2022 at 9:14 pm

        The 2018 Kia optima I have oil light started flickering after 2000 miles from fresh oil change . Didn’t think much of it . Checked after more miles bone dry no oil on dipstick. Went to dealership advisor said we had to go to some steps so first a no other oil change and see if it happens again. Well after a 1000 miles after oil change the dipstick is half way down . It needed 1 qrt and little more . Unacceptable.

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    Sheena G
    October 11, 2022 at 6:17 pm

    My car is a 2016 Sonata Se and I have experienced high oil consumption as well. My last oil change was 8/2022 and I was not due for another oil change until mid October. Since then I have had to put oil in my car twice (5 quartz each time) & just today the oil light has come back on. I have had my car shut down on a busy Atlanta highway due to my car eating up some so much oil. I’ve had my car for at least 7 years and have never experienced this until this year. I keep oil in my garage. I have had my car service several times at the nearest Hyundai dealership and have asked many of times why my car is going through oil like this and then some lazy guy starts to mansplain ” well some cars just use a lot of oil” without actually doing any investigating. I’m a single mother of two & I can’t be without my car. The risk that Hyundai is taking by having their vehicles out on the open road with a potential fire hazard is unsettling. How was there never a recall notice about this? In addition to that, the paint on my car seems to disappear. We as consumers expect this to be taking seriously. How inconsiderate Hyundai, you’re putting my self, my children and thousands of others at risk!

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    Tammy Fabis
    October 9, 2022 at 8:07 pm

    How do I join the lawsuit?
    2017 Soul. One consumption test/mfg. “fix” of cleaning combustion chamber. Just started second consumption test – dipstick below the low mark after 1000 miles.

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    Brenda Morton
    October 5, 2022 at 1:46 pm

    I have a 2016 Hyundai Sonata. The amount of oil it has used is unreal. Every 2 – 3 weeks it needs 3 quarts of oil. Had it towed 2 times to Hyundai Dealership I’m past 12 months. They are not interested in resolving the issue. My 2016 was part of the Theta engine class action and nothing is being done. My car has stalled on me twice while driving, I had spark plugs replaced last Sept. 2021 now the dealership is telling g me I need new ones. WHAT?? I have never owned a vehicle that needed new spark plugs and assembly every year. My engine has blown oil all over the engine compartment and they want to do an oil consumption test??? How is that possible when it does t run. I am done with their BS, please how can I get in on this lawsuit. Hyundai does not take ownership of any defaults. Nor are they honoring their Theta engine obligations. I will never buy another POS Hyundai…

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    Walter Owenby
    October 3, 2022 at 8:13 pm

    We own a 2018 Hyundai Santa Fe Sport. The car had only 59501 miles when we were first alerted by the technician at a Valvoline Quick Lube in McKinney, TX that the oil was almost 4 quarts low! The OIL light was never on before I drove in for the service! I just now (Oct. 3, 2022) put 2 quarts in it after driving it only 923 miles since the last addition. It has used 5 quarts of oil since the last oil change on July 28, 2022 and has only been driven 3123 miles. I have also been given the run around by the local dealers talking the company line of “oil consumption tests, upper combustion chamber cleaning, etc”. Seems like I am doing a perpetual oil consumption test and have records back to when we purchased the vehicle. My wife and I travel a bit due to family living so far away and I will not take off on a roadtrip without 2 or 3 quarts of oil stashed in the back of the car. The engine is junk! No more Hyundai vehicles for me! I certainly hope the lawsuit prevails for the plaintiffs and we all get a little something for this aggravation!

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    Carl Woodard
    September 30, 2022 at 8:17 pm

    2014 Kia Optima, the engine uses a quart every two weeks with local driving. It has 143k miles, so I keep a close eye on the oil every other day! Me and Auto Zone are friends.

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    Melissa Vargas
    September 28, 2022 at 4:15 pm

    This is my second Kia vehicle to have this problem. My first was a Kia Rio and now it’s my Kia Optima. I have been burned twice with Kia refusing to honor the manufacturer warranty on these engines. They have gotten out of repairs by putting the fault on me both times stating lack of maintenance which is not the case at all. I have only taken my car for service at Kia this second time around because I didn’t want them using the excuse that it was due to the other service center which was their reason. Now that they cannot blame another service center they are saying it is me. Bottom line these engines are defective. This is my second rodeo so I know it isn’t me. Currently I have a Tech Line case open with Kia Consumer regarding their refusal to repair under the warranty. I don’t know what outcome I’ll get but I want to get in on this if possible. My first car’s engine completely locked up. It was done for and I still owed on it. I feel like they got me once and now I feel like I can’t let them get me again. This is not my fault.

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    Stacy
    September 27, 2022 at 10:33 am

    We have a 2015 Kia Soul. It burns oil. We drove to my father’s house, who has worked on cars for years, a few states away and found we were VERY low on oil once we arrived. We had them perform three 1,000 mile tests to see if the oil consumption was enough for them to repair the problem. The first two tests they said that it didn’t burn enough oil for them to fix the issue. The third time, after I kept complaining, they decided to keep the KIA over night and use combustion cleaner to see if that would help. It did help some but the engine still burns about 1 quart of oil after driving 2,500 miles. Are we able to be added to this class action lawsuit???

    I am very concerned of having larger issues later because of this problem.

    1. Christopher
      Reply
      Christopher
      September 27, 2022 at 2:38 pm

      Hi Stacy. Nothing you need to do to join the class action, but to be kept in the loop with this case submit your complaint here.

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        Anthony R Bobbitt
        May 1, 2023 at 3:48 pm

        I have a KIA Optima 2015 and i took it to the Dealership Thursday 4/27/2023 for the oil consumption issue. I change my oil every 3,000 miles (period) and it was knocking they come up with everybodys fault but theirs. It has only 96,233 and the lady said if i would have bought it end before it started knocking they would have fixed it and I said i didn’t know there was a issue until it started knocking anyway I could go on & on so Iv’e got to pay $3,700 to get it fixed, add me to lawsuit maybe can get my money back

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    Andrea S.
    September 21, 2022 at 5:12 pm

    I am sick and tired of having to constantly check oil levels. I’m no mechanic. I just put oil in my Tucson this morning! Went for an oil change and was told that there was barely any oil in the car. How? The oil light never came on and when it does it’s just a flicker. If you don’t catch it you will be in trouble. I’ve had a few cars and none of them have had the engine oil just vanish. What I don’t understand is Hyundai has been sending the same recall to its owners since February and all it keeps saying is “stand by for a resolution”. Really?? They are just piling up in my car at this point. Hyundai needs to own up to these faulty models and compensate the owners.

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    Richard Stone Barnes
    August 20, 2022 at 6:17 pm

    It’s the piston rings they where hardened to much at factory causing oil to blow by them into combustion chamber then to the exhaust, as soon as its exited the motor the exhaust “bubble” manifold stops a little bit of it then it burns up the flex exhaust hose and sticks to itand basically melts through it because the catalytic converter is stopped up from used burnt motor oil thus burning vehicle occures, and the design of the coil packs for the spark plugs when changing spark plugs the coil packs closest to the driver side has to “wiggle ” around the alluminam fuel line and try not to break it’s connection seal or fuel will start to spray on motor thus creating major fire hazard and loss of life. All the recall B/S only covers the 1.8 and the 2.2 GDI engins and the one I drive is a 2.0 GDI motor and its doing the exact same thing. KIA MOTORS YOU HAVE LET ME DOWN AND BROKEN MY TRUST WITH YOU NOW FIX Y’ALL’S F##K UP’S AND BE BETTER THEN YOU WAS BEFORE!!!!

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    Shane Taylor
    August 14, 2022 at 9:47 am

    We have a 2017 Kia Optima and it is consuming about a half quart of oil every week. We noticed the oil burning at about 60,000. When accelerating the engine sounds like a chain or roller coaster.

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    Nikki Cornelius
    August 12, 2022 at 11:59 am

    My 2014 Kia Rio burns so much oil I have to get it topped off twice between oil changes and cannot go over 3000 miles or it will run out of oil. How do I get in on this law suit?

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    Judith A Glidewell
    August 7, 2022 at 2:43 pm

    2015 kia Sorento here. Last 2 oil changes they have remarked no oil showing on dipstick. Engine started stalling today and checked oil, down 2 qts and I’m still 3k from oil change. I use synthetic oil and have never missed a change. I have 9k left on my extended warranty.

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    Cindy Estep
    July 29, 2022 at 6:08 pm

    I bought my 2015 Kia serento in May of 2021. I drove it a couple of weeks and it started stalling and would not go over 60 miles an hour. I was planning on taking it on vacation so I took it to CarTowne Kia in Nicholasville KY and they said they couldn’t find anything wrong with it but it needed brakes so I put brakes on it. Took it on vacation to Hilton Head and while down there it was not running right and you had to make sure you kept the gas pedal down or it would stall. On the way home in North Carolina going up a mountain it quit pulling the hill in the middle of the interstate and luckily I got pulled over to edge of interstate and had to call AAA. They towed it and looked at it and said a coil was loose. I had to get motel room (2) of them because I had five kids my daughter and a friend with us at the cost of 172.00 a night each. We ride home with friend and I had to make 300 mile trip back to get it. Got it home ok but a week later started stalling and not going over 60 miles an hour. I took it back to Car Towne Kia in Nicholasville KY. They said they couldn’t find anything wrong might need new catalytic converter. I told them to put one on and it did run better for few days until I started down drive way and every light on it came on a kept stalling stopped checked oil and it was 4 quarts low took it to CarTowne Kia they called Kia main office they wanted to do oil consumption test. Main Kia headquarters denied it. If I wanted to pay 500 dollars for it I could have it done. The car had leaked no oil on my driveway so it is burning it through the motor they told me I had a bad piston and I might be able to get new motor through Kia. I found out later it was through class action law suit that settled in 2020 defective motor. I was told though I could not get a new motor until it blew up and quit. I bought the Kia from a major dealer in Morehead and they failed to tell me about the settlement on the car and engine replacement and defects before I bought it. It was a Chevy dealer in Morehead Ky. Only dealership in Morehead. That was an illegal thing to do in my opinion. I bought the car used in May 2021. Settlement was in 2020 summer. It has been driven Approx 1500 miles because it drinks oil and you don’t know when it’s going to stall! I’ve called the Kia settlement people and 3 times I have been transferred to higher up people to see why the motor has to blow before they honor the terms of the settlement. I have been cut off 3 times after waiting for 30 to 45 minutes at a time. I think I need a lawyer to get it fixed. What do we do. You get lifetime warranty on motor but they won’t replace it till it blows up and your stranded or killed on the side of the road? That’s ludicrous!

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    Melinda howell
    July 24, 2022 at 8:43 pm

    Bought my 2019 Kia Sportage 6-16-22 already stalling and using oil has less than 30,000 miles. Going for oil consumption test Thursday just had a Kia Optima new engine should have kept it after the engine replacement

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    Brandi Statham
    July 24, 2022 at 6:51 pm

    Around 65,000 miles, I noticed my 2016 Kia Optima was excessively consuming oil. About every 500 miles I have to add a quart of oil. I’ve taken my car to a Kia dealership and also where I purchased the car. They’ve both told me oil consumption tests are required. I’m currently in the middle of the test. They told me that for Kias, for every 1000 miles a quart to a quart and a half is normal! On what planet is that normal? I’ve never had a car use this much oil. Excessive oil consumption wears engine parts out. At this rate my engine is going to be ruined. I’ve only had this car for 2 years.

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    Pamela
    July 21, 2022 at 3:52 pm

    My 2016 Kia soul is at dealership right now. Burns oil. Won’t go over 60 mph. Engine light on it was dry on oil yet the oil light did not come on…they said it is the knock sensor but in order for me to have engine replaced I have to do a consumption test almost 600. Dollars I’m low income and cantt afford that kind of money this car was going to be my last car I’m 68 years old now I don’t know what to do.

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    Ron Haas
    July 20, 2022 at 10:28 am

    2017 Kia Sorrento started burning oil at 75K. I have had 3 consumption tests and 2 “combustion chamber cleanings” done. I was under the assumption that people are honest and went along with the first two. I had the third done as i was bringing the vehicle in for a scheduled oil change. I had already added 6 qts. between service at 5,000 miles (under the 7,500 in the manual) I knew it was low and asked the service manager to let me know how low it was. standard answer came back, “just under a quart”. It was 3 quarts low. I started the third consumption test after this lie. Every time it was checked i stood next to the “technician” . Each time it was 3 quarts low…IT BURNS 3 QUARTS OF OIL EVERY 1,000 MILES! Kia corporate feels this is acceptable(was told anything over 1 qt the first test would qualify for engine replacement) and says “Oil consumption is not covered under warranty.” I explained that this was an engine design issue/flaw but that fell on deaf ears. IT BURNS 3 QUARTS OF OIL EVERY 1,000 MILES. …..um the cooling /lubrication system is at a severe deficit.

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    James Tezyk
    July 11, 2022 at 2:18 pm

    The excessive oil consumption in these vehicles is unheard of. chevy and ford has always leaked 1 qt in between oil changes this is the nature of the beast ,but 3.2 quarts unacepticle and needs to be replaced.

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    Peggy Catez
    June 28, 2022 at 3:58 pm

    I have a 2016 Hyundai Tucson. I am 2nd owner. First year or so ran fine. Started noticing that I had to add oil. No lights ever came on. I had to get back door passenger side fixed. It wouldn’t open. Had to have both front windows fixed. Couldn’t get in to dealer for months and window was down. I paid out of pocket to get them fixed. Had to get O2 sensor and cat converter replaced. Dragging so bad. Had to pay for that. Brake lights and headlights blow regularly! 109K miles, owe 2 notes and I get serious recall on motor. Call and they say they can’t get me in for months. A month later it quits on me and it’s knocking bad. I had to have it towed to dealer. They say I’m number 80 in there list. So I’m sitting here with no car and still paying payments. No loner cars are available wouldn’t you know! So over freaking Hyundai’s!

    1. Avatar
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      Laura Mette
      February 22, 2023 at 9:28 am

      I am experiencing this now! I have a 2015 Hyundai Santa Fe Limited that I bought May of 2022, it has had regular synthetic oil changes and I was driving along and boom all the lights are on and it just stops running. I call Hyundai and they tell me too bad so sad basically bc I am the second owner. This car only has 73k miles on it. No loaners available and the dealership won’t even touch it until May sometime! I have 3 kids and am expecting my 4th in May. How do they expect ppl to not have a vehicle or pay payments on one that is just sitting for months in their lots?? People have jobs etc they can’t just go without a car!

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    Tina Doane
    June 8, 2022 at 12:04 pm

    Tina Doane

    My 2016 Hyundai sonata has been to the dealership twice. Due to the amount of oil that it has been burning. Now it’s to the point to where it is not accelerating properly. I set a appointment at the dealership for the 15th of June due to this issue. I also own a 2015 Kia Optima in witch I had to have the motor replaced two months ago due to the same issues. It cost me $7263 out of pocket to have the motor and turbo replaced. Now I’m dealing with the same issue from my Hyundai.

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    THERESA RICHARDSON
    May 26, 2022 at 2:10 pm

    WE PURCHASED A 2016 KIA SORENTO AWD IN APRIL 2021 WITH 60796 MILES FROM H&H KIA OF OMAHA NE. TOOK TO FIRESTONE IN AUG. @ 62674 MI. FOR TIRE REPAIR. OIL CHANGE AND FLUIDS CHECK WAS NOT DUE. THEY INFORMED US THAT THERE WAS NO OIL SHOWING ON THE DIPSTICK. MECHANICS STATED THAT KIA IS AWARE OF OIL CONSUMPTION PROBLEMS. CONTACTED H&H AND TOOK CAR TO THEM FOR FIRST DEALER OIL CHANGE AT 64570 THEY SAID THEY WON’T DO ANYTHING UNTIL CATASTROPHIC FAILURE OF THE ENGINE OCCURS. ADVISED NOT TO TAKE IT ON LONG TRIPS. WE ASKED WHAT ELSE CAN BE DONE AND THEY TOLD ME TO LET THE OIL RUN OUT AND THE ENGINE FAIL….WE ARE NOW CHECKING THE OIL FREQUENTLY AND ADDING 1 QT AT APRX 550 MILES. KEEPING A LOG. VERY DISAPPOINTED AND ANGRY THAT A KIA DEALERSHIP WOULD PASS THIS LEMON ON TO US.

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    Steve Lubitz
    May 23, 2022 at 6:21 pm

    2014 Kia Rio 1.6L
    Excessive Oil Consumption issue. I change oil every 3200 miles.
    I check my oil regularly and the last couple of months have to add at about every 300 miles. Before that, I had to add minimum to top off to fill line. The car runs and drives fine except for oil loss.
    Local Kia Dealer Service department no help since appointments were two to three months out due to them having only one KIA tech but service manager suggested to have a open head valve soak. He did not tell me NOT TO OPERATE the car. He did run the vin to see if there was a recall and said he didn’t find anything.
    Had Catalytic Converter replaced at my expense after car became disabled and engine could not stay running, (Converter code p0420) Catalytic Converter became clogged. Towed to a exhaust specialty shop where was informed that since the motor oil had no visible signs of drips, leaks or burning that the oil had to go somewhere, the Converter. I had no knowledge of the Cho et al v. Hyundai Motor Company, Ltd. et al. Case No. 8:22-cv-00448 class action at that time.
    At this time the car has become sluggish where I suspect there may be some engine damage.
    Still trying to contact Kia Consumer affairs where their phone on hold all day playing music. Been all day and still no contact connect.

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    William Kerr
    May 18, 2022 at 4:52 pm

    May 18 2022 2016 kia optima, oil consumption, 1 quart plus every 1000 miles. Been thru testing at dealership and records sent to Kia but they don’t recognize this as a warranty issue. Issue came up just over 90 thousand miles with engine light on and over 3 1/2 quarts low. Kia just buying time and ruining reputation before acknowledging problem.

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    Kathy
    May 15, 2022 at 12:03 pm

    Same…went to dealer every time for oil change and oil light came on. Completely dry when checked the oil level.

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    Kathryn Thompson
    May 10, 2022 at 8:46 pm

    I have a 2017 KIA Sportage. I’ve contacted my KIA dealer service department many times and taken my car in as well. The vehicle is using oil and can run almost bone dry without the oil light coming on. I never miss an oil change. I became aware of the problem when a Valvoline technician said, “wow, you had almost no oil left”. I contacted the dealership immediately. The service department manager said, “OH, Kia’s just do that. They will use about a quarter per 1000 miles.”Mike’s.. I have begged my dealership to look over my engine for a diagnostic – they refuse.

  148. Avatar
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    Makayla Claypoole
    May 7, 2022 at 11:44 am

    I have a 2018 Kia Optima. I got my car a little over 2 years ago. My car has been properly taken care of with oil changes. I am a traveling nurse so I have to get my oil changed more frequently then others. But my vehicle burns through oil rapidly at this point I have to buy oil in my car every week or my oil light will come on. I’m being told from Kia and other car ships the only choice is to put a new engine in which I absolutely can not afford and still owe 12,000 on the is vehicle.

  149. Avatar
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    Renee Spurling
    May 2, 2022 at 11:41 am

    I have a 2017 Kia Sportage, my oil light flashes on a few hundred miles prior to an oil change due. When I reported this for the second time on a scheduled maintenance appointment I was told they could do a preventive cleansing of some sort (not sure what they called it) for $700+. I also purchased and extended warranty when I purchased the vehicle new but was told this issue is not covered. I just had an oil change 800 miles ago and already have less than a quart showing on the dip stick. They did tell me to bring it in to be checked at 1000 miles. I don’t know what good that will do but I will continue to go in for repeat oil checks because I fear being broke down.

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    Laura Miller
    April 27, 2022 at 8:29 pm

    My car is not listed but also had same issue Hyundai Tucson 2014 in the shop now for blown engine due to no oil after recent oil change

    1. Christopher
      Reply
      Christopher
      April 28, 2022 at 8:17 am

      Hi Laura,
      The 2014 is excluded for now, but that could change in the future.

      1. Avatar
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        Melissa R Hanley
        May 8, 2023 at 4:46 pm

        I have a 2021 Kia soul and the engine blew up and they are fighting me on the powertrain warranty, same thing oil consumption started with camshaft crankshaft sensor errors two times took it in they resolved those and then the timing chain broke and then the last thing the engine light started flashing and I took it in and they said that my engine was blown I just talked to the service representative she said that my engine was one of the cleanest engine she’s ever seen and she doesn’t understand how the engine blew. It is the 1.8 l nu engine

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    Tara C Saabye
    April 27, 2022 at 2:26 pm

    I change the oil myself. I have always done my own maintenance on all my vehicles. I noticed that I had to add oil often but I figured that it was just because I started commuting a longer than normal. I was on my way to work and the engine light came on and I lost all power. I could barely stop or stir the car. I ended up taking out a T post and my passenger mirror. Now kia is telling me that I can’t get help because I don’t have all my oil and filter receipts and that I didn’t have a kia certified mechanic work on my car. They won’t help.

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    Reply
    Susan johnson
    April 27, 2022 at 3:03 am

    I have a 2017 Hyundai sonota hybrid. Been having a knocking noise since last July Had spark plugs changed new fuel injectors and still have not fixed my car. Every time I take it to the dealer ship they always come up with something but the real problem. Took it to dealership on April 15th to tell them it was using oil but they till me I have plenty of oil but after about a couple hundred miles sounds like it’s falling apart took it back to the dealership April 25th for them to tell me the oil was really low. How can this be after only 10 days of being there. I will never buy another Hyundai. Oh and I have called corporate at least 5 times and hadn’t gotten anywhere.

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    Connie Huffman
    April 20, 2022 at 5:23 pm

    I have a 2016 Hyundai Sonata with 85,560. It started using to much oil at around 62,000 miles.

    I am also going through an oil consumption test. My first one was 1 1/2 quarts low after 1000 miles. I am currently in the second test of 1000 miles. The first time I saw my oil light flicker I checked it and had to add 3 quarts. I said something to the service advisor and she tried to tell me that it’s normal to use 1 at of oil per 1000 miles. So I asked her if they think I’m stupid or what. That they would scheduled my oil changes for every 5000 miles when your telling me it’s normal to use a wet per 1000 miles. My car would be completely out of oil an kill the engine!! I come from a family with auto mechanics in it. Plus I used to do my own tune ups when I was younger.

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    Crystal Arsenault
    April 19, 2022 at 1:29 pm

    My 2015 Kia Sorento was just serviced with a fresh oil change. Had an appointment with Kia three weeks later for a timing issue I was experiencing. Did not drive it out of fear that morning I got ready to drive it to my appointment at Kia. It stalled turned off and would not start again. I got it back off the road starting it again the engine knocked and that was it. No warning lights, no nothing. Kia diagnosed it with Engine failure and no oil on dip stick. (Even though it had a fresh oil change, no leaks and the oil was just gone)
    I’m in the waiting game with Kia customer service and Kia service Dept when it had been sitting for three weeks. Have since received a Kia recall about oil indicator and oil consumption letter.

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      Pam
      May 5, 2022 at 12:13 am

      What was the oil consumption letter stating if you don’t mind me asking? I am having exact same issues

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    Duane Mclean
    April 18, 2022 at 4:50 pm

    I have a 2012 Kia Optima that is burning excessive oil. I have my vehicle serviced every 5000 miles. I have a 113,000 miles the dealership does not acknowledge there being a problem and will not cover the engine over 100000 miles. I would like to be apart of a lawsuit in this matter.

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    Merton Robertson-Bye
    April 16, 2022 at 12:03 pm

    Had a 2012 Veloster I went into get a oil change and 4 weeks later it was empty. I went to file a complaint with Hyundai because I thought it was a knock sensor problem but it wasn’t. Then the engine blows. Mind you the car only had 71,000 miles on it.

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    Tamra parise
    April 11, 2022 at 7:13 am

    2016 Hyundai Tucson with excessive oil consumption resulting in engine failure. Also prior to the engine failing there were no warning lights indicating any low oil or service engine lights.

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    Jennifer Woodring
    April 9, 2022 at 10:45 pm

    On March 11, 2022 I was driving my 2015 Kia Sorento when the engine died. I was driving on a major road when all of a sudden my brakes locked u and all the warning lights and sounds went on and my car stopped. If it would have happened on the highway I could have been seriously injured or worse. The problem has been confirmed by the dealer service dept. and an independent garage both stating that my vehicle needs a new engine due to excessive oil consumption. The vehicle has been meticulously maintained and serviced. Prior to the engine failing there were no warning lights indicating any low oil or service engine lights. The dealership stated I was not at fault. I contacted the Kia manufacturer and they said there is nothing they can do because it was over 100,000 mile warranty. It only had 110,000 miles on the car. I have since spent over $9000.00 for a new engine.

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    Wendy Henry
    April 8, 2022 at 1:22 pm

    2017 Hyundai Tucson and now I need a new engine (ughhhh)!! My story is similar… oil changes that happened way before they should have been due, car shaking while driving, and hesitating at takeoff. In hindsight I should have taken those as warnings and traded the car in (or sold it outright to someone more mechanically inclined). It’s extremely disappointing to spend more on a brand new car because of the distance (mileage) that was being traveled for school and work only to end up here (I might add after the car was paid off). Now I’m looking at $6k repair that has in my opinion come much too soon. “Ron Maresh” my story is very similar to yours although I did not purchase the extended warranty but it looks like even if I had it’s possible I’d still be fighting to get them to cover the work. This will be my last Hyundai purchase… disappointed!!

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    Ann Tartaro
    April 8, 2022 at 10:50 am

    2016 Hyundai Tuscon, over 800 miles til next oil change due, always do these at dealership. No warning my engine light comes on and goes into limp mode, get to a service station and they tell me there is no oil, they do an oil change and I leave but as soon as I get on road car stalls and dies. Only about 80K on car, dealership has had car for 2 weeks and hasn’t even looked at it yet.

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      Jeffery L magic jr
      April 15, 2022 at 7:36 pm

      My 2016 kia sorento uses oil don’t make no sense I took it to kia they say it don’t use no oil it’s say it was with in operation range when they check it I got a few days later same thing still using oil

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        Randy Davis
        October 15, 2022 at 10:40 am

        2017 Kia Sportage I have to check oil weekly always low having to add oil. change oil myself every 4,000 miles. bought the vehicle new 120,000 miles still going just have to keep watch on oil

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          LeAnn
          November 2, 2022 at 11:00 am

          I also have a 2017 Kia Sportage, I just started having problems with the oil consumption. My car used to have the oil changed every 5000 miles (light never came on) this last oil change it only made it 2300 miles. I don’t understand why the car is suddenly using more oil, is the car defective?

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            Gordon Koenig
            December 6, 2022 at 2:06 pm

            LeAnn,
            I have started to have oil consumption issues and now it also involves an oil leak. I just had my oil changed and haven’t driven close to 1000 miles and the dip stick shows what I am assuming is a quart or more of oil consumed through the engine and out the tail pipe or leaking or both. I wish you all the best and hope we all are lucky enough to get some sort of fix or a new engine.
            Respectfully yours, Gordon Koenig

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    Ron Maresh
    March 30, 2022 at 3:02 pm

    I was headed from work in my 2014 Kia Sorento when my engine light came on. by the time I got home (about 5 miles) you could here my engine knocking. I took it to the shop the next day and was told that I was 3+1/2 quarts low on oil and that it had caused catastrophic engine failure so my engine would need to be replaced. I had purchased an extended warranty with the vehicle and was told that they would not cover the repair because i was responsible for the low oil even though all of my services had been done and were up to date. It has been three months now with no resolution i am just out a vehicle despite the fact that it seems to have a factory defect

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      Gabriella Doyle
      January 17, 2023 at 7:45 pm

      My 2018 Hyundai Santa Fe engine went at 70k. I bought the car last year and put 12k miles on it and two oil changes. Last oil change the oil was really low and filled with metal shavings. Was quoted 19k to replace engine.

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    Ron Maresh
    March 30, 2022 at 2:44 pm

    I was headed home from work and my engine light came on by the time i got home (about 5 miles) my engine was knocking . i got it to the shop the next day and they told me i was 3+1/2 quarts low on oil and it has caused catastrophic engine failure so my engine would need to be replaced
    i had purchased an extended warranty with the vehicle and was told they would not cover the repair because i was responsible for the low oil even though all of my services were up to date and had been taken care of
    it has now been almost 3 months and i still have no resolution so i am out a vehicle that seems to have a manufacturers defect

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      Gary
      July 31, 2022 at 9:18 am

      Mine did the same .the oil light doesn’t even come on till too late. Help me with this class.action. 909 2025423

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        Patrice Madderra
        November 19, 2022 at 7:13 pm

        I have my Sportage at KIA right now with the same problem, they tried to blame it on Walmart not putting oil back in my engine but the inspector said it’s an oil consumption issue and KIA is at fault, I have been without a car since Oct 22nd 2022 and I don’t know what to do!!

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          Debbie Davey
          November 27, 2022 at 3:53 pm

          I have Kia Sportage too purchased June 2022 it’s had lots of oil issues 3litres of oil added by RAC 9weeks ago after engine light kept coming on and off then smell of burning and misfiring type of feeling when driving, again today had AA out and they have had to add another 2 litres of oil they have advised the car has oil consumption issue I M terrified to drive it now and Arnold Clark do not help

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            Bridget velasco
            December 8, 2022 at 10:26 am

            I hv a Kia optima, oil light flashed on for a couple of seconds, I immediately drove to the shop that does my oil changes and I was nearly out if oil, it had only been 2000 miles since my last oil change, again after 2000 miles oil light flashed on, went straight to shop and again I was nearly out of oil, this is so frustrating and so stressful

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            Jeremyschlenker
            August 13, 2023 at 11:32 am

            2018 kia optima around every 800 to 1200 miles which is abt every 2½ to 3 weeks having to add 2½ to 3Qts of oil. Talked to local ( Kia on Preston Hwy Louisville Ky) they acted as if it was a new issue they never heard of before and would do a oil consumption test ( bull crap test) to confirm. Not only is it consuming oil our insurance company is refusing to renew our policy due to high theft with the recent trend on social media and once again call dealership and they act as if we are the only customer that has this problem but yet its listed all over the internet…. Let’s go Kia time to get your head out of your ass and get the issues resolved with your faulty automobiles. The only positive we have is we will not buy another Kia.

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          Lisa Watts
          March 22, 2023 at 1:46 pm

          I lost an engine in my 2015 Kia Sedona due to a recalled oil pressure switch and the oil leaking constantly. Kia in Budd Lake NJ refused to replace my blown engine, stating that it wasn’t caused by the recalled switch. HELLO! It most certainly was. Can I get in on this lawsuit too? I have all my repair records!

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            Chritina Bond
            August 25, 2023 at 4:44 am

            Oh, how I so can relate to each thing you stated here. My local Kia dealership literally played innocent and lied to our state AG when I had reached out to them. The response was so well worded and vague that it was very apparent that they had designed a canned response or such cases.

            I was also dropped from my insurance agency and told it was on the grounds of a history of late payments on my insurance. Ironically, I only had one late payment and they accepted many other payments. after the late payment I was disgusted how all the agents acted surprised like I WAS the only one with this problem. I don’t even watch TV and certainly not the news, yet I was aware of it. How was my experience almost a mystery in their world.
            Frankly, someone needs to lose their job if they are a paid insurance professional and have never heard of the KIA and insurance issuess….As they must be doing too much staring at the back of their eyelids in the company bathrooms. I can’t imagine being so willingly to jump on board with my employer in playing their games.

            I would suggest reaching out to the state insurance commission and putting in a formal complaint against all companies involved. Complaints aren’t taken lightly. and may or may not ultimately fix the insurance issue for you. This stoep will display due diligence on your part ti seek remedy when it comes down to
            1. Losing your vehicle back or receiving an astronomical bill from your Lendor.
            2. Any lawsuits that will be circumvented at KIA for any auto accidents. /Damaged that may occur while driving with the high cost, minimal insurance,
            3. Tickets and a criminal record for driving without insurance.
            4. The loss of a job or loss of a potential job that requires you to carry insurance on your vehicle.

            The bank my loan is through is pestering me to get insurance. I explained over and over my predicament that no insurance agencies will offer insurance plans to kIa owners due to the Tiktok video encouraging theft. (my grievance to the Insurance Commission included TikTok of which I did not list. My assumption is there is something in the works against Tiktok for allowing it)

            My car loan lender, bless their generous hearts, kindly charges me 600.00 mth for comprehensive onlyl The charges are ran zgainst my car loan principle. Hmm. on the positive side I now have no monthly bill of insurance and have plans to pursue a lawsuit against KIA for the excessive charges of insurance due to their faulty design.

            As far the oil consumption issue (for me approximately a gallon of oil every 3 days), be sure to keep a log and receipt of your oil purchased. I went back to several Kia dealerships, and they stated I would have to pay for the long, expensive oil consumption testing out of pocket until they were able to decipher if it was due to the design or “wait until the engine breaks.”

            There is something inherently wrong with a company that strong arms their loyal customers into placing every life on the hwy at risk to a vehicle that seizes going 60mph. Furthermore, forcing individuals, that are generally law-abiding citizens, to partake in criminal behavior of driving without any insurance.

            Really, it’s us, the consumers that keeps allowing these companies to stay in business. Perhaps we should purposefully do a little research. and refused to fund such corruption through these businesses.

      2. Avatar
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        Penny Anderson
        April 17, 2023 at 10:25 am

        My 2018 Kia Optima did the same thing. I am absolutely furious with KIA! Please include me in the class action lawsuit!!
        7634418526

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        Diane Bassette
        June 1, 2023 at 6:28 pm

        Same thing happened to my daughter complete engine failure had to replace the whole thing not covered either .. same response as you. Now 2 years later hoping the replaced engine doesn’t fail because of excessive oil use!!!

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          Oscar H.
          June 7, 2023 at 10:04 pm

          Same issue with my sportage 2018 im the second owner i do my own maintenance with mobil 1 synthetic oil and now i was told that due to my doing my own oil changes there is no proof that i have taken good care of my engine/maintenance it really sucks that its a known problem and they are just letting people down with a crappy engine on a newer car saying 1quart of oil comsupmtion every 1000miles is normal ????? Are they out their minds ????

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            Miranda
            August 17, 2023 at 6:52 am

            My 2017 Optima is gong through 3 quarts of oil every 2 weeks. This is definitely a problem. It needs to be taken care of.

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        J
        June 28, 2023 at 5:13 pm

        Kia k5 2023 massive oil consumption stalled out while driving left stranded. Service lights blinking after stalling. On Occasion the car Smelled like coolant or overheating but no warning lights or readings on dash to confirm .brand new kia k5 less than 1000 miles on motor

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      Thomas Lash
      October 6, 2022 at 4:43 pm

      My 2018 Kia Optima with 60,900 miles preformed well for the two years that we owned her. This year our sone was driving it and noticed the oil light blinked when he went around a corner. I checked the level and it was lower than normal. We immediately changed the oil and started monitoring consumption. It’s consuming over a quart per thousand miles. We have notified the dealer and scheduled a meeting for Monday afternoon. We have an extended warranty on the vehicle and expect a new engine at sone point in the near future. Not sure how Kia can afford these replacements but it’s their fault for selling defective items.

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        Alex S
        February 9, 2023 at 6:27 pm

        My friend has a 2017 Kia optima. Her oil light has been going on and off for about 6 months. She has been very diligent on keeping oil in the car. Yesterday 2/8/23 her engine started sputtering and had poor acceleration. She tried to let it sit for a minute and when she tried again she barely got any acceleration and car was threatening to shut off. She called Kia dealership and they said tow it in don’t drive it. Got the call from them today that it will cost over 1000 to fix her car. Engine needs cleaning and spark plugs have issues. They confirmed this was all because of the burning oil issue and said she hadn’t done anything to cause it but they were not covering the repair or fixing the burning oil issue. They ended the call by saying since the car would still be burning oil the issue could arise again and she would have to pay for the repair then. She is seriously considering going car shopping once hers is out of the shop!

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          Brittany
          February 22, 2023 at 2:55 pm

          Do not think you’ll get a good engine…. My engine was replaced and I have been fighting for 3 years for it is burning coolant yet can’t sue due to PA State Statute of Limitations and the PA Attorney General’s Office just closed my case following perjury by the dealer whom frauded me during the purchase at Smail Kia in Greensburg, PA… Kia Corporate is doing nothing… A screwed consumer and no means to get what is necessary and right done… Top that off with theft and all the recalls, you are plum stupid to every by from this same manufacture.

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          linda l lundin
          April 29, 2023 at 5:58 pm

          I had my car repaired this weekend for the same issue. I started my car, it was jumpy, and wouldn’t accelerate. I had my 2016 optima towed to kia (72,000Miles). I was told to replace spark plugs, 2 cracked belts and replace coils. I told them about the issue with consumption oil issues. They denied any issue ever reported, but stated I could possibly have an issue with the oil. They also stated it will be out of pocket, due to not having extended warranty or not first time buyer.

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          Mike
          July 4, 2023 at 12:44 pm

          Just take the easy way out. Fill oil only as necessary to above the L Mark very minimal. Let the engine lock up and throw the code relater to the Rod Bearing failure. Then just throw a few quarts in before you bring it into the dealer. Instant new engine.

          Kia needs to do something before someone causes a huge wreck due to this. Honestly I should have bought another older Mercedes. At least they only burn some oil.

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            Candy Neuman
            September 18, 2023 at 4:45 pm

            Your idea was exactly my idea. However, I have a friend who worked for KIA. The instant New Engine they tell you they’re installing are all used engines bought at junk yards. I found Kia on Facebook and I post a link to the lawsuit every day, warning BUYERS TO RUN NOT WALK AWAY FROM KIA. Even the brand new Kia K5 has oil consumption problems. I’m a senior citizen but don’t think for a minute when my car stops running or starts on fire, I will have it towed in front of Kia’s Service Door, as far up as they can get it and leave it there, with No Keys, plates off and my Vin # blocked. I’m so over this BS.

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        Lynn Kuehne
        May 15, 2023 at 8:56 pm

        I own a Kia Sorento 2013 whose engine just seized due to the fact of the oil consumption problem I was told to have my oil changed in 6,000 Mi went to have it done it flat and 4,500 and the oil was totally black as sludge 3 days later my car stopped working can I need someone tell me how to get in on this class action lawsuit my name is Lynn and I can be emailed at j a y l y n n s e g w a y [email protected]

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          Reply
          Alexandria Kozicki
          September 5, 2023 at 5:20 pm

          Have you figured it out or has someone told you what to do?? I’m in the same boat. Engine blew, hole in the bottom and hole in the side. No indications of any issues such as lights, smoke ect before the engine crapped out. I am beyond furious. I’ve been on top of the dealerships with the maintenance only for this to happen and them offer me $500 for trade in when I owe $14,000! I am completely lost here on what to do.

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        Crystal B
        June 8, 2023 at 9:03 am

        Thomas, Good Morning!

        Did they replace your engine? This happened to me and I have done the consumption test 3 times with my local dealer. they did the 24-hour oil flush and its still (according to the dealer) uses 1 quart as allowed by kia. However, I am due for my oil change, and I have had to add over 3 quarts (this is my 3,000 mile change).

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          Patrick
          July 25, 2023 at 2:58 pm

          Hello Crystal. We are having similar issue with oil. Did you have to pay for the Oil Consumption tests?\

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            Candy Neuman
            September 18, 2023 at 4:48 pm

            No

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      Reply
      Edward Bennett
      October 22, 2022 at 3:48 pm

      My 2012 Kia Sedona, did the same thing, it took 2 quarts of oil every time we fill the tank with gas, the problem is Kia is not taking responsibility because they say this vehicle is not one of the engines that are failing, can someone tell me what engine I have I believe it’s a 3.5 L, this engine is doing everything that everyone is talking about. We got screwed as my wife use this van to take my grand children to school. What is my recourse? Thanks Edward

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        Alison
        March 16, 2023 at 12:43 am

        The same exact thing happened to my 2017 kia Sedona and I’m told there’s nothing we can do about it. Feel free to reach out to me, maybe if there’s enough of us Sedona owners with this problem we can file a lawsuit too-

        [email protected]

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      Reply
      Linda Henry
      November 6, 2022 at 12:29 pm

      No warning from my 2018 Kia Optima. No warning light unless I go around a curve too quickly then the oil warning light flashes.
      It’s been less than a month that I had a routine oil change and already has taken 3 more quarts. I even switched to synthetic hoping that would make a difference. It doesn’t.
      Acceleration is affected without me realizing why….now I am a hinderance to everyone on the road including myself.
      If this is a manufacturer issue why wouldn’t they do a recall. Very sad. I’ve had Kia’s for years. This will be my last one. Come on Kia, make right what you did wrong!!!

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        Felipe Tavares
        November 9, 2022 at 5:47 pm

        I have the very same problem with my Optima S – 2019.

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          Angela Morkel
          December 27, 2022 at 9:32 am

          LLP
          I have a 2017 kia optima turbo 1.6 liter .
          I had the same issue. I changed my oil every 2500 miles had to.put mire oil every 1000 miles .
          My oil light flickered once when going around sharp curve. Further down the road started hearing a loud knock. Got off next exit checked oil it was bone dry.
          Had a mechanic to look at it. Needs new engine. No help from Kia
          My car spun a barring. The part iI need to fix my car is discontined. Or i have to buy a new engine that i csnt afforrd ive been without a car now for months. I cant drive a car that I still have 1year of pyments left on it. And the part I need has been discontinued.
          I need help on how to get in on the lawsuit.

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          Ne’Toya Thompson
          February 2, 2023 at 6:14 pm

          I have the same problem with my 2017 kia Optima and I can’t seem to be able to reach anyone at the corporate level about it..

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          Anderson
          May 25, 2023 at 7:06 pm

          Had to pay $3500 for a catalytic converter due to excessive oil consumption. Car just couldn’t accelerate and started slowing on the freeway due to the incline. They did an oil consumption test and it was a quart low. They said now they need a second one, but even so, won’t fix the engine until it seizes. What? I don’t know what to do. May have to get a new car. This one only has 67k.

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        Lisa
        July 6, 2023 at 11:03 am

        I have a 2019 Kia Sportage and have been going through oil consumption tests for months. Had my oil change one month later had to go back because it was low. My car sounds like a diesel. It stalls etc. They keep giving me the run around but keep digging in my pocket.

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      Reply
      Rafael Torres
      November 14, 2022 at 12:30 am

      My 2017 Kia Rio started stalling at around 60,000.00 miles but it was minor. Always more than a thousand miles before Oil Change requirement. Pick a boo oil change Sign will come up on dash. Then followed by Engine Sign. But, never realized, in my case, it was slowly happening. Until I went to Kua and explain. Service Rep Debbie, from Kia Mall of GA explain to me, it happened to her car. Told me the amount of vehicles ” Parked in their dealership, waiting for Engine replacement. She said, we are doing change of oil and let you go. If issue arise within first 1000 miles, bring it back. Well,…!!! Not all vehicles are show the same. Mine started stalling a 100p miles before next Oil change required. Oil change light came up like pick a boo. Comes on and off. Then now, 500 miles before Next Oil change, the Oil change pick a boo continues but the Engine Light comes up, for now, permanently. My case is of an issue that has taken longer miles to realize. Telling me, of it doesn’t do it after a 1000 miles, ” Well” there is no issue. ” Well… I don agree. Because is tarted doing it 1000 miles before the Oil is to be change. Also, she asked if there was any Pile Oil. The issue others have had and the description of the Excessive. Oil Consumption ( That damages internal Engine Parts slowly) Had nothing to do with Oil piled on the ground. This problem doesn’t produce any Piled Oil on the ground.

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      Brad
      November 28, 2022 at 3:07 am

      My wife’s 2017 Hyundia Tucson started knocking today headed home from church. We got home and I let the car sit for several hours and checked the oil. It was 3 quarts low. We just had the oil changed 2000 miles ago. I’m sure the engine will need replaced after the noise it’s making. Seems to be way to many oil issues with these vehicles.

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      Anthony Stump
      November 28, 2022 at 12:32 pm

      Having this issue w/ a 2017 Kia Sorrento. Going to take it to the dealership to see if they can fix it. 92k miles.

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        Thomas carney
        April 23, 2023 at 7:31 pm

        Same issue my 2017 kia soul burning through oil now started to knock no oil light no engine light it sounds terrible I replaced the oil sensor did nothing I flushed the transmission fluid nothing there was a little tick and then drove for about 30 miles on eway and it started nocking loud it sounds like piston and bearings so I’m without the only vehicle we have when does this lawsuit finish up?

        1. Christopher Rossen
          Reply
          Christopher Rossen
          April 24, 2023 at 1:19 pm

          Thomas, these type of lawsuits take time to resolve and there isn’t a deadline. Here’s a little more info on why these lawsuits tend to take years: https://mycarvoice.com/news/automotive-class-action-lawsuit-why-does-it-take-years-to-reach-a-resolution/

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            DEANA
            May 21, 2023 at 1:31 pm

            I am having the same issue with my 2013 Hyundai Sonata at 51K miles. I’ve had the car going on 10 years and have had regular oil changes and kept up the maintenance on my car thru the dealership and don’t drive it much, note the mileage in 9.5 years, and yesterday the oil light blinked on and off multiple times and when I took it to Jiffy Lube today there was no oil in my car and they stated my engine is burning it.

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            Chris Hamilton
            August 4, 2023 at 7:06 am

            My 2016 kia sedona has a spun bearing it consumed 3 quarts of oil in less than 3 weeks I live in ky is there any recourse I owe 13000 and need it fixed it has 177.000 miles.

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        Lexi
        September 5, 2023 at 5:06 pm

        Second owner of 2017 Kia Sorento with 117,000 miles. Had the oil regularly maintained by the dealership with the exception of maybe twice I went somewhere else? Anyways. I took it to another place the last time to get my oil changed and they were completely shocked by how black it was. They said it looked like I’ve never changed my oil before. They also informed me of a small crack due to tightening the oil filter too much that I should replace it within the next year but wasn’t too big of deal. This happened between 8/15-8/20 can’t remember exact date at the moment, then my engine blew on 8/26. A hole on the side and the bottom. It didn’t indicate anything to let me know something was wrong. Just 2 tiny pops then smoke started pouring. Keep in mind, I got my oil changed due to me taking my kids who are 7 and 4, on a weekend trip to my sisters over 4 hours away and we were left stranded on the side of the interstate with a dead car at 103 degrees for over 2 hours. I had it towed to the dealership I purchased it from and who has done all its oil changes, asked about a trade in and they offered $500 when I still owe $14,000! It’d be different if it was due to my lack of maintenance on the car but that’s the whole reason I did business with this dealership is because they offered free oil changes for life and free car diagnostics at the time of services. So all my fluids and everything including airing my tires would be done every single time I did my oil change. No I wasn’t perfect and doing it strictly by the date but I regularly checked my oil too and added so much in between oil changes. Now I’m stuck with a dead car in my front yard, $14,000 in debt of the piece of garbage with no way to come up with $6,000 for a new engine. I’m a single mom of 2 small kids. Cost of living is already at an all time high! How am I supposed to fix this?? Where is Kia taking accountability for their cheap products??

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      April Bane
      December 10, 2022 at 11:48 pm

      How do we join this class action lawsuit? Mine started around 75000 miles! I between my last two oil changes I used 2 qts of oil. I took it in for consumption test today and they are telling me .516 qts of oil consumption per 1000 miles is normal? Have they lost their minds that means my car will be going nuts and won’t run after 4000 miles How can this be normal? No one should have to add 2 quarts of oil every 4000 miles!

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      Daniel
      December 15, 2022 at 7:12 am

      2018 kia rio, i burn 1q every 1k mile. Kia said this is normal, but is it really? Do i really have to check my oil every 1k miles because some bad engine design. Even Scotty Kilmer agrees they have a serious oil consumption problem. Every mechanic knows this well.

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      Connie Tucker
      December 31, 2022 at 7:31 pm

      My Kia is burning excessive oil. Oil light comes on too late.

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      Bessie
      March 7, 2023 at 9:26 pm

      I’ve been having this issue with my Kia Sportage. I went to the dealership and they acted clueless and their response was to buy a new car. Did nothing about it.

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      TIFFANY Marie GUTIERREZ
      April 5, 2023 at 5:47 pm

      Yes mine is doing the same thing please send me info

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      Eneida
      April 6, 2023 at 8:30 pm

      I had the same issue with my Kia Optima 2016. It started to consume oil at 84 miles. The dealer did 2 oil Consumption which they said car passed the test. In the meantime I continued to bring the car back for oil problems. At this point I have to put oil every 1000 miles. Kia is telling me that is nothing they can do.

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      Lucinda Sanchez
      April 23, 2023 at 7:10 am

      I am the second owner and Kia said it’s up to me to fix it.I have added 6 quarts of oil and its still 500 miles before my next oil change.

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      Lynn Kuehne
      May 15, 2023 at 8:55 pm

      I own a Kia Sorento 2013 whose engine just seized due to the fact of the oil consumption problem I was told to have my oil changed in 6,000 Mi went to have it done it flat and 4,500 and the oil was totally black as sludge 3 days later my car stopped working can I need someone tell me how to get in on this class action lawsuit my name is Lynn and I can be emailed at j a y l y n n s e g w a y [email protected]

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      Chanel Pierre
      May 17, 2023 at 11:00 pm

      I am currently burning oil way to fast and am not sure what to do

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      Anderson
      May 25, 2023 at 6:56 pm

      Had to pay $3500 for a catalytic converter due to excessive oil consumption. Car just couldn’t accelerate and started slowing on the freeway due to the incline. They did an oil consumption test and it was a quart low. They said now they need a second one, but even so, won’t fix the engine until it seizes. What? I don’t know what to do. May have to get a new car. This one only has 67k.

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      Rachel Jones
      May 29, 2023 at 8:43 pm

      So as someone who has a 2017 Hyundai Tucson that died and experienced engine failure at 58,000 miles I can confirm the dealerships are doing nothing but placing blame on the owner and claiming “lack of maintenance” even when receipts are provided. What will be the outcome because I have an outstanding loan and no way to pay for a new engine!

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      Michael Anthony Valente
      June 2, 2023 at 3:38 am

      I have an affected Kia Soul(‘14/2.0).
      I’ve been dealing with this issue for two years now, constantly adding oil biweekly at this point. Kia Hyundai will hopefully admit Flaugh and replace my engine or compensate me..

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      S Allen
      June 6, 2023 at 2:53 pm

      My son’s 2018 Sante Fe had 113,000 miles . He gets the oil changed every 3,000-5,000 miles. The last time he got the oil changed, he noticed a month later that the car had used almost half of its oil! He was confused because he saw no oil drips on his carport indicating a leak nor had his engine light warned him of any engine problem. He took the car back to his mechanic and had him check the car for any oil leaks. None were found . The next two months , my son kept a close eye on his car’s oil level and found himself having to add oil. Looking for answers, he began researching online only to find that this is a COMMON problem with most Hyundai and Kia models . Hd also found that the Hyundai company was doing NOTHING to resolve the issue of a defective engine, leaving the financial burden on the owner ! Since he “caught” the problem before any engine damage, he felt like he had no choice but to sell the car . Needless to say, he stayed as far away from the Hyundai dealership as possible!

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      SUSAN L KIMBLE
      June 6, 2023 at 3:47 pm

      How do you get included in the Lawsuit? I have a 2013 that burns oil! I have been dealing with this for 3 years. In between Oils changes I have to add oil every 3-4 hundred miles. Its ridiculous! Any help would help. [email protected]

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      Rebecca Keithley
      June 6, 2023 at 4:46 pm

      I’m terrified right now. I bought my 2016 Hyundai santa fe limited about 2 and 1/2 years ago. I have had my oil changed as told to however I have had to add oil to my car. I had no idea this problem existed until 3 weeks ago, I was doing about 65 on a highway and my vehicle just completely shut off. Nothing at all prior to this. No warning lights until I lost everything and every light came on. It completely shut off and I barely got off the road. No steering, no brakes. I’m a widowed grandmother raising 4 of my grandchildren. I had one with me. It’s been at the Hyundai dealer for 3 weeks. First, they said it was the starter but then nothing else. I’m waiting for a call back now but it sounds identical to what’s happened to others when the engine seizes.

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      Nico Buonsante
      July 3, 2023 at 12:24 pm

      Shame on Kia/Hyundai for knowing your engines consume excessive oil and doing nothing about it. My 2018 Kia Sportage loses a quart a week. It has 55k miles on the clock. Ridiculous. Will never buy a Kia/Hyundai product again.

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      Kimberly Wilson
      July 16, 2023 at 12:25 am

      My son is currently trying to be reimbursed for replacement of a failed engine through a lifetime warranty on his 2018 Kia Optima. After engine replacement from a non-Kia dealership, from research, he found out his car was under a lifetime warranty from Kia. His engine is a part of an already ongoing Class Action Settlement. We were given a Kia Consumer Affairs line number that has only been a joke. You have long holds, if you speak to anyone, you are transferred and never reach the next department. His claim was finally received but they are trying to deny it. This is my son’s first car purchase and why should he have had to take a loan on top of a loan to fix what was faulty from the beginning. The replaced, used engine is having similar problems as his first engine, stalling and oil consumption. He got the car back in 2021 and was only able to drive it for about one year, majority of the time it has been sitting at the repair shop. He’s making payments on a car he can’t drive and has had it refinanced and taken out a personal loan to fix a car that still isn’t fixed! Very frustrating! We want justice!!!

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        Donna Dewberry
        July 24, 2023 at 8:50 am

        Yep,read all these comments and searched online….bought me a vanilla but reliable Honda motorcycle that has zero issues….

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      Jen Routley
      July 17, 2023 at 10:21 pm

      Get a lawyer! Best think I ever did

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      Suzan Fredericks
      July 25, 2023 at 12:59 pm

      I’m having the same oil consumption problems. After my oil consumption test I needed 1.53 quarts of oil. I am the second owner so the original warranty doesn’t cover me. My extended warranty doesn’t cover oil burning either. I have 70,000 miles on my car. I was 2,500 miles away from my next oil change and was going out of town to see my daughter. I checked my oil before I left and I had a drop on the end of my dip stick. This is so maddening.
      Kia needs to step up to the plate and fix these engines. I bought my car with 19,000 miles on it and it wasn’t cheap.

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      Mac
      August 24, 2023 at 9:03 pm

      My 2016 Soul is using WAY too much oil for a car with 50,000 miles on it! Gas mileage has gone from mid-30s to mid-20s too!

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      Sharon
      August 28, 2023 at 10:02 am

      My issue has been going for 2yrs. I just got an oil change & “tune up” 3 weeks ago, but issue arose while on the highway 70mi from home. I exited the hwy and went to the nearest gas station, checked my oil, and noted it was low. Added a quart of oil, which at least relieved the worst of the sounds coming out of the engine, but they would start again once I got over 60 – 65mi/hr. So eventually even the add oil “solution” is a bust.

      Calavan Kia outside of Atlanta says just replace the oil pan & gasket for $700 – $800, but when I asked my trusted / certified garage to do it, they confirmed what I had said and suspected – there is no evidence of any external leaks, and the pan and gasket are both in good condition.

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      Mary Vaubel
      September 10, 2023 at 9:28 am

      My 2016 sonata sport at 59000 miles started using oil I bought new in 2016.i maintained vehicle at dealership I have been under oil consumption studies since January also chamber cleaning done how do I get into class action suit? I have to leave car at dealer in am they will contact hyundai and it will take 3 to4 days for hyundai to make a decision I have to pay for rental and have incurred expenses this entire time. I am retired what is a warranty for.this 9 Mos car using oil all the while I’m sure damaging other components of my car.

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      Jami
      September 13, 2023 at 7:37 am

      My 2016 kia soul has this issue and I have to fill 5qrts every 1000 miles – since 2021.

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      Lula
      September 14, 2023 at 6:10 pm

      How do I join the lawsuit that’s exactly what happened to me

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      Jeannine
      October 1, 2023 at 4:44 pm

      I had oil consumption in 2016 Soul but didn’t know where it was going to, until it was finally checked at KIA.
      Apparently it was going into the catalytic converter. Then informed me that I need a new engine AND a new catalytic converter. I had to do it or basically be out a car and not wanting to buy a new car I just did it, with savings. It was maybe the wrong thing to do but it’s done.
      Now I thought there would be a software fix for the hot wire issue but all I got was a club. My car isn’t qualified for the software fix.
      I did not know this until after I decided to do all this.
      I like the club, it’s easy to use and seems like it works ok but I think I’m going to look into why I had to pay for the CC. And the engine for that matter.

      1. Christopher Rossen
        Reply
        Christopher Rossen
        October 2, 2023 at 8:34 am

        Jeannie, never thought I would see “The Club” become a popular thing again.

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