| Make : MERCEDES BENZ | Model : C300 | Year : 2018 |
| Build Dates : 2017-08-01 – 2018-10-11 | ||
| NHTSA CAMPAIGN ID Number : 18V838000 | ||
| Date Owner’s Notified: 2019-01-03 | Date Received by ODI: 2018-11-27 | Date Added to Database: 2018-11-30 |
| Manufacturers Involved: Mercedes-Benz USA, LLC. | ||
| Manufacturer’s Responsible for the Recall: | ||
| Manufacturer Campaign Number: 2018120009 | ||
| Component: AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM – OCS (FRONT PASSENGER) | ||
| Potential Number Of Units Affected : 104663 | ||
| Summary: Mercedes-Benz USA, LLC “MBUSA” is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly. |
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| Consequence: If the passenger air bag is incorrectly displayed as ‘ON’ when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury. |
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| Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2018120009. |
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| Report Initiator: MFR | V Report | |
| Regulation Part Number: | Federal Motor Vehicle Safety Standard Number: | |
| Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 ‘TTY 1-800-424-9153’, or go to www.safercar.gov. |
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