KIA Soul Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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Here’s what you need to know

We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

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Most reported problem

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Investigation for defects
This car currently has [sbs_posts cat="soul"] Recalls

Free repairs for widespread safety problems.

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Displaying 1 - 9 of 9

Kia has engine recalls

Model Year:

2014

Manufacturer:

KIA

Model:

Soul

Complaint Resolution:

No, need help

Kia has engine recalls, I have had to put one engine in the Kia in 2019. Mow the engine blew again and stalled on the Four lane again, this happened two months ago,Kia will do nothing, we need help. Bought the 2014 Kia Soul used at a dealership in 2017.

Review submitted by:Brenda B

Pros:Nothing

Cons:Everything

Engine recall

Model Year:

2014

Manufacturer:

KIA

Model:

Soul

Complaint Resolution:

No, need help

They recalled for the engine sc200 I received a letter on october when I took it to dealer after waiting for appt was told needed a new engine and I ended up paying out of pocket because the recall on feb was not done yet. Dealer new of engine failures

Review submitted by:Maykel R

Pros:Good car

Cons:Warranty

Engine replacement

Model Year:

2014

Manufacturer:

KIA

Model:

Soul

Complaint Resolution:

No, need help

I was driving on the interstate and suddenly heard a loud pop. The engine started stuttering and smoke was coming from the hood. I made it to an auto zone off the exit and the mechanic stated that a spark plug was broken in a way he never seen before.

Review submitted by:Shanelle S

Pros:The cuteness! It was yellow. It was spacious

Cons:The sudden engine problems

Engine Fire

Model Year:

2015

Manufacturer:

KIA

Model:

Soul

Complaint Resolution:

No resolution

My 2015 Kia Soul caught fire while I was driving on the freeway. My car was completely on fire within minutes. I contacted Kia and kept getting the run around. I was finally told that it was sent to their National Customers Affairs Dept. I get no answer as to

Review submitted by:Laura P

Pros:It was comftrable ride, and good on gas

Cons:It exploded out of nowhere almost killing me

Catastrophic Engine failure caused my car to stall on the expressway and smoke profusely

Model Year:

2014

Manufacturer:

KIA

Model:

Soul

Complaint Resolution:

No, dealer refused to help

On September 27th 2021 while driving approximately 65 mph on i-95 in Jacksonville Florida, my car stalled in the middle of the expressway. When I attempted to Crank It up it went to limp mode and started to smoke profusely. I had to push my car off the expressway with

Review submitted by:Leshea

Pros:It was large enough to fit my grandmother's wheelchair in the back and it was fuel efficient.

Cons:That it caught on fire and that the manufacturer nor the dealership will assist in repairing a vehicle that I really wanted to keep.

Get ready for engine replacements!

Model Year:

2016

Manufacturer:

KIA

Model:

Soul

Complaint Resolution:

Yes, by the dealer

I am the first/original owner of my car. Spacious and room this car is awesome. Engine's - hahahahaha!!! At 65k miles my first engine replaced. I was 1800 MILES FROM HOME and that was a rather HEFTY BILL not to mention 3 month wait. 2000 miles later, 2nd engine had

Review submitted by:Manuel G

Pros:Roomy

Cons:Engines and customer service

Fits my lifestyle, but very unreliable

Model Year:

2015

Manufacturer:

KIA

Model:

Soul

Complaint Resolution:

No resolution

I love the Kia Soul- it's so comfortable, and fits my lifestyle perfectly. I love to kayak, camp, and tote my dogs around and this vehicle has been perfect for that. However, I have had major mechanical issues with it. Oil consumption has been through the roof since nearing 75,000

Review submitted by:Katie L

Pros:Stylish, comfortable

Cons:Not reliable, many mechanical issues

An "almost great' car

Model Year:

2021

Manufacturer:

KIA

Model:

Soul

Complaint Resolution:

No resolution

I had a 2012 base model Soul that I absolutely loved. For a base automatic it was well optioned. I had it until a few years ago when the electronics turned to junk, sold it, but always wanted another. So I bought a 2021 base model with manual transmission. I

Review submitted by:Jay S

Pros:Roomy, quiet, cool, fun

Cons:1st gear...lack of options

Soulfully Disappointed

Model Year:

2020

Manufacturer:

KIA

Model:

Soul

My second Soul: I also had a 2013 Soul Exclaim. And I actually prefer my previous Soul to the current model. I appreciate the safety tech and I'm getting excellent gas mileage but this car lacks the personality that my previous Soul had. I miss the quirky interior with the

Review submitted by:WhoDey

Pros:Fuel economy, roomy interior, safety tech on some.

Cons:Choppy ride. OE tires are junk, poor headlights

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