Infiniti QX80 Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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Here’s what you need to know

We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

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Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

This car currently has [sbs_posts cat="QX80"] Recalls

Free repairs for widespread safety problems.

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Displaying 1 - 7 of 7

Bad Quality - Had to Replace the original vehicle

Model Year:

2021

Manufacturer:

Infiniti

Model:

QX80

Complaint Resolution:

No resolution

I had owned a 2008 QX56 and never had a problem with it. We bought the new 2015 QX80 and after 3 months, we experienced issues with the Audio Visual unit. The radio, GPS and anything connected with the AV unit would not work for long periods of time. Took

Review submitted by:Dan Z

Pros:Great drive and great features

Cons:Quality and Customer Service are horrible

It's a really heavy car

Model Year:

2021

Manufacturer:

Infiniti

Model:

QX80

Complaint Resolution:

No resolution

I traded an '08 Denali for a 2014 QX80, and I've regretted the move ever since. Although this truck is beautifully sculpted with amazing lines, there are a few design issues which limit the overall comfort and performance of the ride. For what this thing costs brand new, it's a

Review submitted by:Not a fan

Pros:Luxurious amenities. Beautifully designed.

Cons:Performance, cargo area, driver/passenger comfort.

Not a bad vehicle, but overpriced.

Model Year:

2021

Manufacturer:

Infiniti

Model:

QX80

Complaint Resolution:

Yes, by the dealer

i purchased the fully loaded "tech" version @ almost 82,000.00 It's a nice vehicle, but after owning it for 3 mos., I feel it's overpriced. Admittedly we were enticed by the "hi tech, glitz, etc. features upon which we made our purchase decision. There were several service issues after purchase

Review submitted by:Gene H

Brake issue develop after 10K

Model Year:

2021

Manufacturer:

Infiniti

Model:

QX80

Complaint Resolution:

No resolution

The vehicle was a 10/10 for the first 10K. Now has developed a clicking in the brake pedal and also a humming noise when braking. Dealers have looked twice and have not been able to fix it. They claim this is the way it is and Infiniti does not recommend

Review submitted by:TM

Pros:Comfort, size

Cons:Quality- un fixable breaking issue

INFINITI HAS HORRIBLE CUSTOMER SERVICE

Model Year:

2021

Manufacturer:

Infiniti

Model:

QX80

Complaint Resolution:

No resolution

2007 QX56 starter broke off?? Causing major damage to the bell housing, felx plate, torch converter, and other misc parts total $4,000 in repairs. Infiniti will not cover under the power train warranty because the "failed Component" caused the damage to the power train. Give me a break. I paid

Review submitted by:BERT W

Pros:They look nice

Cons:Don't Live up to the price you pay!!!

To many problems

Model Year:

2018

Manufacturer:

Infiniti

Model:

QX80

Complaint Resolution:

Yes, by the dealer

We have had way to many problems in our 2018 QX80. Have taken it to the dealership for a bad sensor less than 3 months after getting the car. Then over 5 times for dashboard rattling. Battery replaced twice due to software download causing it to drain. Last, small rock

Review submitted by:Rushi S

Pros:SUV is large

Cons:Quality & Design are poor

Paint is pilling off on new cars. Goggle it.

Model Year:

2017

Manufacturer:

Infiniti

Model:

QX80

Complaint Resolution:

No resolution

My truck is only 5 years old and the paint is pilling off starring on the roof above the windshield. Dealers will rip you off for mechanical fixes. Bring to local mechanical shop first.

Review submitted by:Roman L

Pros:Very comfortable.

Cons:Very expensive to fix. Dealers will charge you tri

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