Hyundai

Hyundai Tucson Problem Trends and Complaints

February 2023 Overview

Based on 12 problem areas, owners have reported the following issues with this vehicle.

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Here’s what you need to know

We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

2016

Most reported problem

Engine

High risk

High

Engine problems include oil leaks, oil consumption, overheating, stalling, smoking, trouble turning over, or engine seizure/failure.
Car depreciation

43% after 5 years

While different cars depreciate at different rates, it's a good rule of thumb to assume that a new car will lose approximately 20 percent of its value in the first year. In five years, the average depreciation rate is 50% of their initial value.
Recalls

93 Recalls

A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. Manufacturers are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases repurchasing the vehicle.
Investigation for defects
myCarVoice Severity Level™ Legend

Low Severity Level

Problems marked low typically are not a safety issue, and more of a minor defect or annoyance.

Medium Severity Level

Problems marked medium may be a potential mechanical and safety issue.

High Severity Level

Problems marked high are potential mechanical and safety issues.

View complaints by:

Displaying 26 - 50 of 58

Engine Oil Consumption Issue

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

My car started experiencing the same oil consumption issue as many others I have read about. I have a 2016 Hyundai Tuscon, and in November of 2020, before my 100k mile warranty was going to be up, my car started eating up the oil every 1k miles. However, I didn't

Review submitted by:Joanna

Pros:Like the style, interior, and car ride

Cons:All of the technical issues I have had with this car in the short time I have owned it.

Engine failure.

Model Year:

2018

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

My engine failed at 48000 miles. Dealership determined it was due to oil consumption and stated due to recall entire engine would need to be replaced. Corporate said I would be reimbursed for rental care expenses when the car was finished. My car was brought to the dealership (towed) on

Review submitted by:Caitlin

Pros:Nothing

Cons:Engine failure

2017 Hyundai tucson

Model Year:

2017

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, dealer refused to help

I bought a 2017 Hyundai Tuscan 5 years ago in Charlotte. I moved to Winston Salem and have been living here for 5 years. I have only taken my vehicle to Bob king Hyundai for all maintenance done on my vehicle. This year alone I have had multiple appointments to

Review submitted by:Monica

Pros:Very spacious, stylish in color

Cons:The amount of recalls

MI

Model Year:

2017

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

I have a Hyundai Tucson 2017. It is burning oil. It is still under warranty and Hyundai is not saying oh it needs a new engine but it will take 30-60 days to get and I won’t supply a loaner or reimburse for a rental. So I’m out of pocket

Review submitted by:Irina

Pros:None

Cons:It burns oil and needs a new engine due to warranty issue

Oil Burning

Model Year:

2017

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

For the last 20K miles (3-4 oil changes) my 2017 Hyundai Tucson has been burning oil off becoming empty. The first time the issue was noticed I believed it to be a sell tactic by the quick oil change chain I went to to sell me additional "engine cleaning" services,

Review submitted by:David

Pros:Good mostly reliable car, I have had generally minimal issues with it.

Cons:Something must have changed in the 2017 model half way through but I got the unfortunate version of the care that could not get Android Auto or Apple Car Play, while other 2017s could.

Excessive oil consumption

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

My Tucson consumes way too much oil. All maintenance was done at the dealer. Only used full synthetic oil. Failed the oil consumption test with flying colors. In 1k miles I’d be down 3 qts. Hyundai wouldn’t honor the warranty especially because I’m not the original owner but this is

Review submitted by:Kevin

Pros:Awd

Cons:Engine sucks

Hyundai Tucson Oil Consumption

Model Year:

2018

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

Car is burning oil. Hyundai is currently running oil consumption test but I won't know how/if they resolve until I take car back after 1,000 miles. Very frustrating. The dealership is working with me thus far but I'm reading where I will need to run 3 consumption tests. They have

Review submitted by:Kristie

Pros:I love my Hyundai aside from this major issue

Cons:Car should not be virtually empty of oil after 2,000 miles

Excessive oil consumption

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

Around the 40-45K mile mark, my car started running very rough, check the oil and it was very low, added oil to it and it immediately started running better. Continued having to check the oil every 1k miles or it would start running rough again. Had an oil consumption test

Review submitted by:Whitney

Pros:Design

Cons:Oil consumption

Oil Consumption

Model Year:

2015

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

Yes, by the dealer

First leased my vehicle and then ended up purchasing the vehicle I liked it so much. When the vehicle hit 55,000 miles or so it began to excessively burn oil requiring changed 1 or 2x a month. I was also experiencing different issues with the car in which is was

Review submitted by:Melicent

Pros:Small Suv, liked the styling.

Cons:From the start i had things happening, the interior weatherstriping falling off, strange odors and sounds, the need for oil changes that cost me lots of money. The service center tries to blame you or charge you for repairs when they know the engines are faulty.

Burning oil

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, dealer refused to help

Hyundai dealer has always done the oil changes on this car. After the last oil change, the service tech told me the oil had been low and recommended I drive 1000 miles, then come back to have the level checked. At around 800 miles, the oil light came on, engine

Review submitted by:Katherine

Pros:Size, awd, great navigation system, comfortable, decent mpg

Cons:Oil consumption issue

excessive oil consumption

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

2016 Hyundai Tucson with last oil change <5000 miles ago now has no oil. There is no oil leak. The car routinely is serviced. There has been no other issues with this vehicle. Excessive oil consumption leading to engine failure. Prior to the engine failing there were no warning lights

Review submitted by:Tamra

Pros:Nothing

Cons:Everything

Oil consumption in 2018 Hyundai Tucson

Model Year:

2018

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

Yesterday we drove our Hyundai about 10 miles, heard a knock in the engine and resolved to take it to our mechanic - about 300 yards later it stalled out at a stop sign. After several attempts, it restarted and we pulled off the road to call our mechanic. Since

Review submitted by:Nancy

Pros:comfortable, attractive

Cons:oil consumption and gasoline mileage well below the estimate mpg when purchased.

Oil consumption

Model Year:

2017

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

The vehicle uses about .5 quart within 1000 miles. Dealership claims this to be normal. Took the car in and they started an oil consumption test. Drove the required 1000 and took it back to the dealership. They said it was fine and returned the car. Plus it was in

Review submitted by:Richard

Pros:Good mileage

Cons:Using oil

Oil consumption

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, dealer refused to help

Car started burning oil around 34000 miles, took to the dealer twice for oil consumption test both times they said 1 quart of oil every 1000 miles was normal, did nothing to help I think something is wrong with this engine, Hyundai has lots of engine problems these days

Review submitted by:Javier

Pros:Design is good

Cons:Quality is not there

Rod bearing

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

Yes, by an independent shop

I am the 2nd owner of my 2016 tucson. The over consumption of oil lead to the rod bearing breaking, and causing my engine to seize. This was before the ksds installation. I had to buy a remanufactured engine through a third party because I could not afford an engine

Review submitted by:Micah

Pros:The color

Cons:The engine design

Oil Consumption Issues

Model Year:

2015

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

Yes, by the dealer

After 4 oil consumption tests that showed 1 to 2qts of oil each time and a combustion chamber cleaning that failed, my vehicle engine was replaced at 83,400 miles...Im angry about the thousands of dollars in repairs I was forced to pay for even tho I had an independent mechanic

Review submitted by:Melicent

Pros:Small SUV

Cons:Oil consumption issue, service centers over charge for everything

Hyundai Tuscon engine failure

Model Year:

2017

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

My 2017 Hyundai Tuscon 1.6L Turbo failed on a 55mph highway with no warning signs, no check engine light, no low oil pressure light, very faint noise was heard prior to completely failing. Vehicle was towed to a local shop who stated there are 100s of thousand of recalls for

Review submitted by:Jason

Pros:Features

Cons:Engine failure

2016 hyundai tucson

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

My 2016 hyundai tucson shut down on me in the middle of an intersection with no warning lights. I have gotten an oil change on time or even early. Now engine needs a rebuild according to hyundai dealership mechanics. Quoted $10,000 to fix. Fighting with hyundai now to get the

Review submitted by:Britney N

Pros:Roomy

Cons:Oil over using

Transmission shakes the entire car from a stop

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

When sitting at a light let off the gas pedal and coasting forward the whole car shakes and shudders. The acceleration sometimes doesn't react and cause car to jerk forward or you hit the gas pedal and the car doesn't react at all. In stop and go traffic this car

Review submitted by:Jared H

Pros:Turbo

Cons:Transmission problem

Oil consumption problems

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

2016 purchased 2017 under 30,000 miles. Already had replaced transmission. Assured me they would fully cover it. 4 months later engine blew as I was going down the highway. Managed to get off the road. They replaced the engine. Started having trouble with engine just under 100,000 miles. They checked

Review submitted by:Gloria L

Vehicle gave no warning that anything was wrong

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No, need help

On November 17, 2020 my 2016 Hyundai Tucson stalled. Thought it was the battery. Purchased a new battery. Still had to have vehicle towed to my house. On November 20, 2020 had vehicle towed to dealership. They advised it threw a rod. The vehicle gave no warning that anything was

Review submitted by:Robin S

Suddenly began knocking one day

Model Year:

2016

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

We have a 2016 Tucson that has been serviced regularly from Hyundai dealerships. It suddenly began knocking one day. Upon checking the oil, we discovered it was empty. We had the car towed to the dealer and they said they found metal shavings and it would need replaced. The service

Review submitted by:Melissa Jones

Pros:Great space

Cons:Engine quality

Horrible Car

Model Year:

2018

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

I have been profoundly disappointed with this car. The transmission is horrifyingly slow. The car does not seem capable of going beyond 75 mph. Actual gas mileage is more akin to 17/27. Hyundai has been entirely unhelpful in trying to address any of this. Steer Clear!

Review submitted by:Archer

Pros:cheap

Cons:constant stalling

If It Just Had Another Transmission

Model Year:

2017

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

It is very hard to rate this car. Take away the double clutch transmission and it would be a wonderful vehicle. It jerks and shudders so much when I attempt to take off that I am embarrassed to drive it with friends. If it had a working transmission, I would

Review submitted by:Chas

Pros:A great vehicle on the highway.

Cons:The transmission has to go.

Love Hate this car

Model Year:

2017

Manufacturer:

Hyundai

Model:

Tucson

Complaint Resolution:

No resolution

Unfortunately I am one of the consumers who got a transmission that is not reliable. The first year it would go out of gear when accelerating.Of course the dealer could never duplicate the problem. Now It doesnt down shift when stopping at lights. Sounds like I am driving a clutch

Review submitted by:BAM

Pros:looks good drives great 95% of the time

Cons:the other times are very scary!

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