Ford Fusion Energi Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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Here’s what you need to know

We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

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Most reported problem

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Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

This car currently has [sbs_posts cat="fusion-energi"] Recalls

Free repairs for widespread safety problems.

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Displaying 1 - 6 of 6

Good MPG, terrible build quality

Year:

2017

Manufacturer:

Ford

Complaint Resolution:

No resolution

We bought the car brand new in 2017. Since then it has had a modem replaced under warranty because features in the SYNC system kept breaking. The steering wheel needed to be replaced because the bolts they used were too short and it could have fallen off. An engine fan

Review submitted by:Mike A

Pros:Good gas mileage

Cons:Terrible build quality

An iterative, middling effort. Skip this car.

Year:

2014

Manufacturer:

Ford

Complaint Resolution:

No resolution

In short: get a Volt, Prius Plug-In, Prime, a used Model S, a used i3. Every single one of those choices give you a car that is better at doing car things, and better at doing EV things. At 68k, battery performance is a maximum of 14 EV miles indicated,

Review submitted by:Ken

Pros:Fuel savings if your round trip is 12 miles

Cons:12 miles EV, no trunk

Disappointing vehicle, poor mileage on battery

Year:

2016

Manufacturer:

Ford

Complaint Resolution:

No resolution

I am averaging 59MPG. My 2013 Volt averaged 102MPG. It costs more to charge the battery than running the car on gasoline. I do save money on the service of the vehicle as I need fewer oil changes. I pay for 89 Octane gasoline which is 30 cents more expensive

Review submitted by:NOTIMPRESSED

Wont start after a single week

Year:

2017

Manufacturer:

Ford

Complaint Resolution:

No resolution

I bought the Fusion Energy brand new and wont start a week later. The battery is so discharged that it wont even unlock the battery.

Review submitted by:BobAmb

Pros:Good looking car

Cons:WONT START AFTER ONE WEEK OF OWNERSHIP

Not Great for Rural Areas

Year:

2017

Manufacturer:

Ford

Complaint Resolution:

No resolution

My husband and I rented this car for a small business trip (just over 200mi total) as we felt that our current car, a 2001 Saturn SL2, was not up to the task due to a radiator leak. This was the first time I had driven a hybrid and I

Review submitted by:sarcroth

Pros:Good looking car, quiet, fun controls

Cons:Poor gas mileage in rural areas

Hope it doesn't Break

Year:

2016

Manufacturer:

Ford

Complaint Resolution:

No resolution

I have a 2014 Fusion Energi, it was a great car until it wasn't any more. It just stopped working about a month ago and the dealer is still trying to figure out why it won't start. They have been replacing parts but still have no clue what to do

Review submitted by:TFLondon

Pros:Carpool Sticker, Comfort, cheap on gas

Cons:Impossible to repair

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