Ford Fusion Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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Here’s what you need to know

We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

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Most reported problem

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Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

This car currently has [sbs_posts cat="fusion"] Recalls

Free repairs for widespread safety problems.

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Displaying 1 - 15 of 30

It'll do for now

Model Year:

2013

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

Purchased vehicle as a certified pre-owned with 32,000 on odometer in May 2015. It is a Titanium edition with no additional options. Has many technical innovations with it but the learning curve for the Ford Sync is steep and pretty user unfriendly. Seats are okay but certainly no match for

Review submitted by:Second Ford Owner

Pros:Styling, technical innovations

Cons:Handling, Sync is difficult to use

Worst vehicle I have ever owned

Model Year:

2013

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

Totally hate I purchased this car not a fun car to drive blind spots long trips very uncomfortable and I have had several mid sized cars Chevy impala, Honda accord and a lot better wouldn't recommend car be glad when I can trade car because I will never by a

Review submitted by:pg bear

Cons:sits low uncortable tilt stering awful

Hate This 2015 Ford Fusion Titanium!!

Model Year:

2015

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

My car doesn't even 4,000 miles on it, and I hate it. Distance can't be judged because of the barrel shape. I either pull in too short in a parking lot space or am over the side lines. Then there is garage parking! The overall width with mirrors only gives

Review submitted by:yorkiegirl

Pros:Pretty

Cons:Car insurance rates will be higher with Fusion.

Going to trade it in once I get it back.

Model Year:

2018

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

I purchased my Ford Fusion in November 2018 new. Six months later while visiting family out of state the engine light came on solid. Called the dealership where I purchased the car and they said they wouldn't drive it, but I should take it to the nearest Ford dealership which

Review submitted by:Joe

Pros:Nice looking car and drives nice.

Cons:Major engine problems.

Cheap car

Model Year:

2015

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

This car was purchased only because of the apt I got, other than that this car is worthless! The first 2k miles a strut blew out and the dealership said nothing was wrong with it. Brought it back again and what do you know, the strut was blown. They apologized

Review submitted by:IwillNeverBuyAnotherOne

Pros:Pros are I got a low apr from ford

Cons:Car is cheap, horribly put together, no value

Worst car ever

Model Year:

2016

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

Leased car brand new then had to buy 3 years later due to job change and being way over allowed mileage. I’m the only owner. 4 mos after buying, shifter cable went bad = $400 repair. 6 mos after buying car transmission went out at only 62k miles = $3k

Review submitted by:Deej

Pros:Nice looking

Cons:Way too many problems

Highly touted but does not follow through.

Model Year:

2013

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

The good things first. The ride, handling, and seating were good. It was a good value. Then the little things that bugged me. About 20 pages of the owners manual fell out. It didn't matter anyway because it didn't tell you how to reset the oil change % correctly. My

Review submitted by:rocky

Pros:good value

Cons:reliability

Major repair 5 times within 3 years

Model Year:

2017

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

I owned this fusion less than 3 years. Now waiting in the dealer's shop for another breaking down. Within the 6 months of ownership, the temperature control breaks down, the computer freeze and cannot respond. The key battery died within a year and cannot start the car outside and had

Review submitted by:Brian

Pros:Ok to drive

Cons:Too much breakdown

Extremely disappointed. Squeaks very stressful

Model Year:

2013

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

I'm just very unsatisfied with my ford. squeaky noisy, drives me nuts knowing I got to pay for this. at first it drove great. then after a while maybe 15000 miles it started not driving the same making stressful noises which no one could fix correctly its a shame it

Review submitted by:beauty

Pros:was nice to drive at first now

Cons:noisy squeaks does not get rated gas mileage

Bunch of small problems

Model Year:

2015

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

First off there has been nothing major that has gone wrong with the car. But a bunch of small problems that mostly deal with poor engineering or engineering to fail. Ford should do a lot better! Not as good as imports for reliability.

Review submitted by:Chip

Pros:Good performance for what it is.

Cons:Pour Reliability! And pour resale value!

The truth

Model Year:

2014

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

Not a bad car, be BEWARE of trade in value after you buy this car, it is HORRIBLE!!!

Review submitted by:Falcon

Stay away!

Model Year:

2016

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

Vehicle is a nightmare when it comes to little things, especially electrical. Car doesn't give me a sense of quality, dependability or disability. Definitely my last Ford. .period.

Review submitted by:Al

Pros:Styling

Cons:Everything else

Horrid vehicle!

Model Year:

2013

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

I traded in my Honda Civic for this piece of junk. It rattles inside like crazy. I've taken it to the dealer no less than 8 times. I bought it brand new. I'm having transmission issues -the whole car jerks. They can't figure out what's wrong with this heap. I

Review submitted by:JWat

Pros:Nothing

Cons:Radio sounds decent

Worked well until the A/C Failed

Model Year:

2014

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

Yes, by an independent shop

Purchased this car as certified used in 2015, only a year old. One year later the air conditioner died. I understand from my mechanic that the clutch on the compressor failed, and it will require a whole new compressor. It will cost 1200 to fix, and the car is no

Review submitted by:Mike

Not Worth the Money.

Model Year:

2014

Manufacturer:

Ford

Model:

Fusion

Complaint Resolution:

No resolution

Two weeks after purchasing my Ford Fusion Hybrid SE it began to make a loud popping noise. At first it sounded like the muffler was making this distinct noise, and I had it replaced. Since having the muffler replaced, the car is unfortunately still making the same noise. Several Ford

Review submitted by:Fustration

Pros:Comfortable

Cons:Not a reliable vehicle

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