Ford Explorer Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

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Most reported problem

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Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

This car currently has [sbs_posts cat="explorer"] Recalls

Free repairs for widespread safety problems.

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Displaying 1 - 7 of 7

Minor door trim coming loose

Model Year:

2018

Manufacturer:

Ford

Model:

Explorer

Complaint Resolution:

Yes, by the dealer

The explorer had a door trim on the front passenger door come loose. Keep in mind it was not coming off, just the top portion no longer stuck to the door. I notified the dealer I purchased the vehicle from and included a photo. The dealer after inspecting the trim

Review submitted by:AlbertN

Pros:It works. Not the most exciting vehicle I've own, but just gets the family point A to Point B

Cons:Not fond of the automatic transmission. I come from manuals so autos are tough for me to review. The shift is not as snappy as I prefer. Solution is to go into manual shift and it works better for me.

A Dog!

Model Year:

2020

Manufacturer:

Ford

Model:

Explorer

Complaint Resolution:

No resolution

Built in Chicago. Computer goes crazy. Prevented me from going down the road. Locked up. Erroneous waning from computer. My wife were stranded on the highway. Car would not function. Very sad such great potential. However if build in 2019 in Chicago buyer be ware! I feel for the dealers

Review submitted by:Jamie

Pros:Peppy, good exceleration

Cons:. Watch out. This baby will leave you up a creek..

It’s pretty, but has a lot of issues.

Model Year:

2020

Manufacturer:

Ford

Model:

Explorer

Complaint Resolution:

No resolution

I’ve owned my 2020 Explorer Limited for almost 3 months. When I first got it at 50 miles, there was a piece of trim that was broke. It was replaced by dealer, but did not fit tightly back into place. By 2,000 miles, the backup camera has failed multiple times,

Review submitted by:Latisha

Pros:Plenty of Space, Plenty of Power

Cons:Backup Camera, touch screen glitch, Poor Quality

Makes a better couch than a car

Model Year:

2020

Manufacturer:

Ford

Model:

Explorer

Complaint Resolution:

No resolution

It’s pretty..... It’s comfy....but it makes a better couch than a car. I’ve never had so many mechanical problems with a new car. Shocks went out less than 6 months after purchase and I am a suburbanite...haven’t exactly been taking it off of sweet jumps or anything! Grocery store runs

Review submitted by:MsMoreAgain

Pros:Pretty. Comfy. 3rd row. Cargo aize

Cons:Made to break. New car acts like old car. Yeesh.

Pricey car for not an excellent performance.

Model Year:

2020

Manufacturer:

Ford

Model:

Explorer

Complaint Resolution:

No resolution

I regret having bought this vehicle. The 2020 Ford Explorer XLT does not meet my expectations at all. I bought this car in April 2020 and every day I think about changing it. I definitely wanted a car to buy and make it mine for a long time but now

Review submitted by:M

Pros:Good looking SUV

Cons:Bad performance

Worst ford I have ever purchased

Model Year:

2020

Manufacturer:

Ford

Model:

Explorer

Complaint Resolution:

No resolution

We purchased this car in July sence we have owned it. This car has had several electrical issues. We paid almost 60,000 dollars for it. Now the value has dropped to low forty thousand dollars range. I understand that a vehicle depreciates in value we it leaves the dealership. But

Review submitted by:Ruby

Powerful engine, Poor quality workmanship

Model Year:

2020

Manufacturer:

Ford

Model:

Explorer

Complaint Resolution:

No resolution

Purchased car and exterior color wanted. Problem was two defects found immediately. Overhead roof lining was torn, rear defroster did not work. Quality control appears to be overlooked. Vehicle was excellent to drive with powerful engine. Driver seat could lower another inch to fit taller individuals. Steering wheel was excellent

Review submitted by:Andy

Pros:Powerful engine, quick response, good gas mileage

Cons:Driver seat does not lower enough

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