Nice looking, but have had issues

Model Year:

2017

Manufacturer:

Cadillac

Model Year:

XT5

Pros:Nice styling, fun to drive

Cons:Poor quality and reliability to date

Performance
Comfort
Styling
Reliability
Quality
Overall Satisfaction
Problem Category:

Touchscreen

The styling and tech features of this vehicle are nice. It handles well and is fun to drive. That being said, I have had to bring my XT5 back to the dealership for service 4 times in the 6 months I've owned it and feel this vehicle is no where near worth the $53,000 I paid for it. Issues have included 2 recalls, touchscreen replacement (touch feature didn't work at all in temps below 15 degrees), howling noises in cabin in temps below 15 degrees (this is North Dakota in the winter; it's cold every day here), rattling/squeaking noises from the dash area, and a service transmission warning. I am sincerely regretting my decision to purchase this vehicle.

Complaint Submitted By:

SJL

Was this helpful?

Share This