Cadillac XTS Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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Read what owners are saying about this car below.

Model year with the most reported issues

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Model Year:

2017

Manufacturer:

Cadillac

Model:

XTS

Complaint Resolution:

No resolution

I dont know if the 2017 XTS is any different than the 2014 I own, but I can assure the people who rave about their new 2017...just wait till the never ending problems start with all the computer technology that control every aspect of this car. Then you will be

Review submitted by:oldorganguy

Pros:The XTS is No DeVille...sadly

Cons:Hope you like your Dealers Service Department

REALLY HORRIABLE CAR, NOT CADDY QUALITY

Model Year:

2014

Manufacturer:

Cadillac

Model:

XTS

Complaint Resolution:

No resolution

I TRADED IN MY 2004 D.T.S IN 2013 FOR A BRAND NEW 2013 X.T.S. BEING TOLD X.T.S. WAS SAME CAR WHAT A MISTAKE, 6 TIMES BACK TO DEALER FOR RATTLES IN DASH. ALONG WITH SEATBELT SHOULDER BRACKETS, MAKING MORE RATTLES THAN A SHOPPING CART, FILLED WITH LOOSE PLUMBING FITTINGS IN

Review submitted by:ERNIE

Cons:ALL ABOVE BUYER BEWARE

Gm Engineering?

Model Year:

2014

Manufacturer:

Cadillac

Model:

XTS

Complaint Resolution:

No resolution

My Cousin bought an XTS on Feb.14 and it has been in the garage back and forth two times for a check engine light . After the dealer checking with GM engineering they put a new air box and several modules on the exhaust . We went to pick it

Review submitted by:Harp's

Pros:Nice looking car

Cons:Very unreliable GM engineering and customer servic

Avoid the 2013 XTS...it's riddled with problems!

Model Year:

2013

Manufacturer:

Cadillac

Model:

XTS

Complaint Resolution:

Yes, by the dealer

A great looking car with a lot of needless technology. Constant ongoing problems from the first day. Nothing serious, but never ending annoying problems that just couldn't be resolved as the dealer did their best trying to stay on top of the many things that just didn't work right. It

Review submitted by:Organguy

Pros:Great looking, and loaded with features.

Cons:Those new features are very troublesome!

Think twice before buying a 2013 XTS

Model Year:

2013

Manufacturer:

Cadillac

Model:

XTS

Complaint Resolution:

No resolution

I had great expectations waiting for the introduction of the new XTS. I owned 7 other new Cadillacs and they were all great cars. I ordered a Luxury upgrade and took delivery in August of 2012. Almost from the start there were little but anoying problems. I wasn't overly concerend

Review submitted by:Organguy

Pros:Great design, perfect fit and finish.

Cons:Plan on a lot of time with dealer service!

Disappointing, yes it looks good but !!

Model Year:

2013

Manufacturer:

Cadillac

Model:

XTS

Complaint Resolution:

No resolution

What a great looking ride but looks alone do not make a good car. After seven months of ownership I find this vehicle to be over priced for what you get. The seating for a full size car is uncomfortable for the front seats to down right bad in the

Review submitted by:PETEONEO

Pros:good looking car,fair ride

Cons:seats, CUE, interior design,trunk space,quality

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