Cadillac Escalade Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

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Most reported problem

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Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

This car currently has [sbs_posts cat="escalade"] Recalls

Free repairs for widespread safety problems.

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Displaying 1 - 15 of 16

Constant need of repair

Model Year:

2019

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

Bought new from Cadillac dealer. Replaced radiator, struts, transmission sensor and more. Now radio controller is out and no parts to be found for this expensive vehicle according to dealership. Seventy seven thousand miles on a 2015 vehicle that has only seen highways. Worst vehicle i have ever owned. This

Review submitted by:james

Pros:Beautiful car

Cons:Over rated

Escalade started breaking down at about 2000 miles

Model Year:

2019

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

We purchased this car and within 2000 miles we had a leak at the antenna, the radio started phasing in and out, driving down the freeway with no cars in front of us the car would suddenly break, the door would refuse to unlock with touching the button, my phone

Review submitted by:Done with GMC!

Pros:Beautiful interior

Cons:But if the car doesn't run???

Car sucks

Model Year:

2020

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

So many problems and service department says not throwing any codes so can’t find any problems. Brakes for new reason throwing everyone forward and engine just dies for no reason

Review submitted by:Doris

Pros:Comfort

Cons:Everything else

This is supposed to be GM's best? I'm embarrassed!

Model Year:

2015

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

Growing up in a GM town. Eating, breathing and being raised by a father who spent his life working for GM, I am embarrassed of this car. This was supposed to be our last new car purchase before we retire. We wanted to go out in style, so years of

Review submitted by:Oneputtkelly

Pros:Looks sharp

Cons:Rides rough. Rusts easily. Expensive repair

Expensive Lemon

Model Year:

2015

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

The vehicle has had nothing but perpetual issues. It only has approximately 75k miles on it and it has had engine, transmissions, and electrical issues. The engine and transmission have already been replaced, the radiator has had leaks, the radio doesn't work, the back up camera has been blurry since

Review submitted by:Pat

Pros:Comfy seats

Cons:Engine, Transmission, Electrical, etc.

Transmission problems

Model Year:

2016

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

At 46,000 miles trans began rough shifting and occasionally a very loud thunk as though car was rear-ended. Scary. Took it in and was told trans had to be re-booted so to speak, and then it had to relearn my driving habits for 300 miles. No change to shifting when

Review submitted by:neveragain

Pros:highway driving

Cons:transmission

Worst, most unreliable vehicle that Ive ever owned

Model Year:

2015

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

I purchased as a 1 year old certified pre-owned. It has been perpetually broken and Ive literally suffered with this vehicle for 16 months. Monthly service visits for repairs including repeats for same issues. Terrible vehicle!!

Review submitted by:tjn23

Pros:Read consumer reports...I cant think of many pros

Cons:Super unreliable.

Lousy Transmission & A/C vents

Model Year:

2016

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

Car drives great on the hwy. Good power off the line but very bad shifting in low gears. Makes a clunking sound vibration, poorly designed. Have a two wheel drive a big mistake. Car will spin out on wet pavement especially making turns. All wheel drive is a must. A/C

Review submitted by:Whopper11

Questionable SUV

Model Year:

2016

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

Yes, by the dealer

I was here in April 2016 complaining about my 2015 & 2016 Platinum as I was having problems with car shutting down. I think it's only fair that I come back and clarify what service technicians have finally figured out but it's only been a week of driving without truck

Review submitted by:Momma H

Pros:Dynamic External Look, Great Power

Cons:Poor Idling, Jerky Transmissin,

Awful! Waste of money

Model Year:

2016

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

I regret trading in my german car for this trash! What a waste of money! It turned off on me at 5k miles! Ride is bumpy, brakes wearing unevenly and shocks and motor mounts already replaced. Only 10 months old

Review submitted by:jrsmommy

Garbage

Model Year:

2015

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

After 12 years of owning a German SUV's. I decide it was time to try American again. What a freaking mistake. The AC doesn't work properly, the transmission had a problem, the radio goes in and out. When a car company cannot even get the radio right! NEVER AGAIN.

Review submitted by:Ronnie

Pros:none

Cons:really?

HORRIBLE RIDE!!

Model Year:

2016

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

I CURRENTLY OWN A 2016 ESCALADE ESV-PREMIUM PACKAGE AND BEFORE THAT I USED TO OWN 2009 ESCALADE AND BEFORE THAT I OWNED 2006 GMC DENALI(I BOUGHT THEM ALL BRAND NEW FROM THE DEALER). 2016 ESCALADE HAS THE WORST RIDE COMPARE TO MY LAST TWO TRUCKS.HORRIBLE HORRIBLE SUSPENSION SYSTEM!!VERY BUMPY RIDE.I

Review submitted by:zacky

Pros:SLICK DESIGN(THERE IS NOTHING ELSE TO BE LIKED)

Cons:HORRIBLE BUMPY RIDE!!

Would NEVER Buy Another

Model Year:

2016

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

What sold me on this beauty was the massive looks and always wanting to own an Escalade for as long as I can remember. When the 2015 redesign came out, I had to have it. That vehicle was a lemon, Cadillac took it back and replaced it with a 2016.

Review submitted by:Momma H

Pros:Dramatic Looks, the Escalade badge

Cons:Vibrations when idling

GOSH AWEFUL

Model Year:

2015

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

This is by far the worst vehicle I have ever owned and I have had all types. It seems we all have the same complaints, vibrations, buffering from the roof bows with the rear windows rolled down, paint issues, carpet replacement...the list goes on and on. I seen where Consumer

Review submitted by:DSIAPPOINTED IN TN

Pros:styling

Cons:vibrations,paint,inetrior-carpet,

Expensive components keep needing repair

Model Year:

2016

Manufacturer:

Cadillac

Model:

Escalade

Complaint Resolution:

No resolution

I've owned this vehicle as a leisure car that we use as a family car. In the past months I have had to have major transmission repairs and now our ac condenser needs to be replaced. In the past 4 months i will have spent about $4000 in repairs on

Review submitted by:Santo

Pros:Stylish and luxurious

Cons:transmission and ac condenser so far............

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