Buick Enclave Problem Trends and Complaints

Based on 12 problem areas, owners have reported the following issues with this vehicle that range in severity ratings from low to high.

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Here’s what you need to know

We spent hours reading all the complaint data so you don’t have to. Here is what you need to know.

Read what owners are saying about this car below.

Model year with the most reported issues

2019

Most reported problem

Interior

Low risk

Low

Seating, HVAC, carpeting, steering wheel, dashboard and console, door panels, roof liner, interior trim and other components of the vehicle’s inside utilized by the driver and passengers.
Car depreciation

36% after 5 years

While different cars depreciate at different rates, it's a good rule of thumb to assume that a new car will lose approximately 20 percent of its value in the first year. In five years, the average depreciation rate is 50% of their initial value.
Complaint Resolution

Poor

All automobiles will suffer from defects at some point, but its the way the dealer and manufacturer tend to the issues. As reported currently, Buick isn't taking care of some customer complaints.
Recalls

73 Recalls

A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. Manufacturers are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases repurchasing the vehicle.
Investigation for defects

Stay up to date on complaints, class action settlements, and recalls for this car.

myCarVoice Severity Level™ Legend

Low Severity Level

Problems marked low typically are not a safety issue, and more of a minor defect or annoyance.

Medium Severity Level

Problems marked medium may be a potential mechanical and safety issue.

High Severity Level

Problems marked high are potential mechanical and safety issues.

View complaints by:

Displaying 1 - 6 of 6

Seats

Model Year:

2020

Manufacturer:

Buick

Model:

Enclave

Complaint Resolution:

No resolution

The front seats are HORRIBLE. I cannot drive my car 1 hour without my butt killing me. . The seat is small and the sides are hard as steel. I cannot believe I leased this vehicle for 3 years and have 2 left. It is a nightmare for me to

Review submitted by:Gwen S

Pros:Looks nice

Cons:Everything about it with the exception of the looks I HATE.

Seat Uncomfortable

Model Year:

2019

Manufacturer:

Buick

Model:

Enclave

Complaint Resolution:

No resolution

We are seeking a 3 row SUV with all the safety features, with a quiet cushy ride for long trips since we are retiring. Test drove the 2019 Buick Enclave Premium II. The Enclave is nice looking, quiet enough and drives out well. Though, not at the level of our

Review submitted by:Cindy W

Pros:Exterior. space, elec back seat, quiet, 360 view

Cons:Front seats, layout of controls, shifter

Very uncomfortable front seats

Model Year:

2019

Manufacturer:

Buick

Model:

Enclave

Complaint Resolution:

No resolution

Love the car except the front seats. Too narrow, too hard and the edges turn up into my thighs. Literally have sore thighs after driving. Bought for my wife and she can't drive it due to discomfort caused by the seats. Looking at other SUV options. Will take a loss

Review submitted by:Bogie

Pros:Smooth ride, like the trim and extras inside

Cons:Front seats very uncomfortable

Uncomfortable front seats

Model Year:

2019

Manufacturer:

Buick

Model:

Enclave

Complaint Resolution:

No resolution

There are so many great features on this car but the narrow seats with hard thigh side bolsters created pressure points on the side of my hips that made me miserable after only 2 hours of driving - something I couldn't tell with only a 15 minute test drive. I

Review submitted by:Scout

Pros:Quiet, great driving dynamics

Cons:Terrible front seats

Uncomfortable front seats

Model Year:

2020

Manufacturer:

Buick

Model:

Enclave

Complaint Resolution:

No resolution

I can't believe Buick would put such HARD UNCOMFORTABLE FRONT SEATS in a Buick Enclave. We love everything else. It's so bad my wife won't sit in it.

Review submitted by:Jim

Pros:Great Car

Cons:Front seats UNCOMFORTABLE HURTS TO SIT IN THEM

The must awful seats i ever sat in, dont buy this

Model Year:

2018

Manufacturer:

Buick

Model:

Enclave

Complaint Resolution:

No resolution

Nice design but the seats are terrible

Review submitted by:bear

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